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Troubleshooting

This troubleshooting guide is only meant to assist, with a goal of possibly saving you a service call or at least knowing what may be the problem. We are not responsible for any damages to your heating or cooling equipment. Never attempt to do something you do not feel comfortable performing, that's what we are here for. Call us at (920) 734-1436 or email [email protected] for assistance.

Problem

My A/C is not working I hear a quiet hum on outside condenser.

Possible Cause:

This is usually related to the capacitor failing. This is a common failure with Air Conditioners. The capacitor holds a charge to help give a boost to the fan motor and compressor when the system starts up. Without it, the motors won't have the power to start up properly. We can come out and replace it for you, but if you feel up to the challenge we do sell those over the counter. Please call us first to check if we have that specific type in stock, and it's best to bring in your current one so we can show you what goes where.

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Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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