Live Status

Awaiting a Service Tech? Our new live status feature allows you to check where a call is in our system. It helps you to get a better understanding of when a technician will be on their way to your home.

This will not show status of Tune-Up appointments or Service Calls that are more than a week away or from prior days.

Please enter your phone number associated with your account to continue.

In Computer System
We have the information about your service call in our system.
In Today's Schedule
The service call is set in today's schedule our goal is to try for today but if very busy may be next.
Assigned to a Tech
We have assigned a technician to your call. They may have a call or two still before yours.
Dispatched to Tech
We have sent the call to the technician, they should be contacting you shortly.
Job Opened
The technician is now done with the prior appointments and is ready to take your call.
Job Closed
The job has been closed. Thank you for your business.
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2022 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | Careers / Jobs | WeatherCam

Employee: Office Email | Tech Email | SalesBook | ServiceDesk | System Status