About The Good Guys

The Good Guys Heating & Cooling (formerly known as Christensen & Wisnet Heating & Cooling) is a family owned and operated business serving the Fox Valley and surrounding areas since 1966. Our Christensen family has been in the trade for a century. We are a proud 5th generation family business and have earned our reputation over the years as "The Good Guys", using it as a slogan since the early 2000's and making it part of our business name in 2020.

We were founded by Earl Christensen and Joseph Wisnet Senior in 1966. Those who grew up in the Fox Valley will remember our days as an Oil Company. We delivered oil for many years to customers in the area with Oil Furnaces and Oil Boilers along with the service, sales, and installation of HVAC equipment. In the 90's we shifted priorities to being 100% into heating and cooling sales, service, and installation. Trading our Oil division for US Oil's Heating & Cooling company around 2000.

Christensen & Wisnet shifted when Joe Wisnet Senior had a heart attack and passed away. His son Joe took over and ran the business with Earl. A few years later, Earl sold his half to John (son). John & Joe ran everything up until the end of 2019.

As of 2020, "The Good Guys" is now owned and operated by Andy & Dan Christensen (cousins). Andy has been working at C&W since he was a teenager, learning every aspect of the business from Installation, Service, and Sales. He is incredibly knowledable in products as well as troubleshooting and solving problems His mind is like a trap for Furnace and Air Conditioner information. Dan has been working at C&W since 2007 and was the person who brought our technology into the current generation and beyond. He has developed nearly all the software our business uses today and allows us to run more efficiently and as organized as ever. Dan also owned a successful online TV network, and currently owns and operates a CDN provider. They have learned from the best, Joe Wisnet and John Christensen, and will continue to operate the business with the top tier ethics and transparency that has made our business a staple in the valley.

If you ever have any questions or problems with our services, we encourage you to give them a chance to make things right.
Andy Christensen: andyc@goodguyswi.com 920-734-1436
Dan Christensen: danc@goodguyswi.com 920-734-1436

Customer Service

We are famous for our customer service. We were one of the best in the valley in 2010, 2011, 2012, 2014, 2015, 2016, 2017, 2018, 2019, and 2020. We won the Super Service Award from Angie's List in 2011, 2012, 2013, 2015, 2016, and 2018. When you call during regular hours you are greeted by a human being, not a phone tree. We can also pull up most information right away when you're on the phone. You'll find that our staff is helpful and knowledgeable on most heating and cooling questions.

Because of our unique approach to building our own software solutions, we have been able to roll out features more robust and convenient than any competitor in the area. Our team is always innovating!

Self-Service Secure Online Payment (2009)
Self-Service Account Access (2012)
Self-Service Estimate Scheduling (2013)
Self-Service Tune-Up Scheduling with AI assistance(2016)
Service Call Tracker (like a pizza tracker for service calls) (2017)
Review Center, see what customers think of us (2017)
Robust Online Help Center with Guides and Troubleshooting Assistance (2017)
Even more in the works, stay tuned :-)

Our office

Our main office is located in Appleton, Wisconsin at 4450 W Greenville Drive. (Google Maps Link) located on the same frontage road as the Dick's Sporting Goods or Best Buy, by the Fox River Mall. Our office hours are 8AM to 4:30PM Monday through Friday (excluding major holidays). We feature a showroom with equipment that we sell, and in most cases we can search down a part for you (pending our workload). We stock a lot of those hard to find filters, so stop in for competitive prices on replacement furnace filters.