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We are currently addressing a large amount of emergency work. Our team is doing our best to get to everyone as soon as possible. Thank you for your patience and understanding. If you haven't, please consider having your furnace tuned up annually to help prevent breakdowns. Furnaces need attention.

No Pressure Promise

Last Updated 02/16/2024

Introduction: Christensen & Wisnet (D.B.A. The Good Guys Heating & Cooling) cares about running an upfront and ethical company. This means at every point we are working with our customers, we promise you will not feel pressured or bullied into any option. Our goal is to always educate and let you make the decision. It is your home, your money, and your choice.

Long Term Relationship

Our company has always operated on the long term relationship. We know that by being helpful, honest, and trustworthy in our services and information we give to you, you will want to call us back time and time again. We have so many customers that have been with us long before our systems were digitalized in the early 2000's. The loyalty means a lot to us. We even have special labels in our computer system to let everyone know that someone is a long term loyal customer. While we treat everyone special, we do try to get to customers who have used us for years faster when possible.

Reputation

The reputation of a business is an ongoing challenge. It takes work to improve it, and one mistake or upset customer can hurt it. We are proud to say that with the thousands of reviews we collect from our service work that we have 99.7% positive experience. This number is great and shows that we do our best to really wow our customers, but at the end of the day we are human and we can make mistakes. Our team will do everything to make sure your experience is top notch, our reputation is always on the line.

Ethics

Most of our policy comes down to "Is this the right thing to do?" If the answer is no, we are not going to do it. We take what we do very seriously, and when a customer is upset, it hurts us. We are not a big business. Our company consists of ~20 people who all want to do great work and give our customer a genuinely amazing experience.

 

The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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