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We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Overall / Last
Total Reviews: 4490
Last Review: 04/28/26 2:03 pm
From: LINDA & DUANE in APPLETON
Last Overall: 5 Stars.
Average Ratings
Overall: 4.97 stars.
Timeliness: 4.96 stars.
Quality: 4.97 stars.
Value: 4.94 stars.
Most Reviewed
🥇 APPLETON (2305)
🥈 NEENAH (626)
🥉 MENASHA (397)
👍 GREENVILLE (269)

Recent Reviews

Posted 2 days ago.
Linda & Duane in Appleton on 04/28/26
Verified Customer

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Value
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Quality
Linda & Duane said: Dilan took time to explain why running a dehumidifier is important as well as answered some questions I had about my furnace. I appreciated that!
Posted 3 days ago.
Gerald in Combined Locks on 04/27/26
Verified Customer

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Posted 3 days ago.
Brian & Cheryl in Appleton on 04/27/26
Verified Customer

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Posted 3 days ago.
Autumn in Appleton on 04/27/26
Verified Customer

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Autumn said: Eric was kind, honest, and realistic. The furnace tune-up was quick, and he even took a look at and fixed our air conditioner after I said I thought we would need a new one, when that wasn't what he came out for originally. Much appreciated!
Posted 7 days ago.
Westscot & Jane in Appleton on 04/23/26
Verified Customer

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Westscot & Jane said: Eric is very thorough and polite.
Posted 7 days ago.
Dennis in Appleton on 04/23/26
Verified Customer

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Dennis said: Can only judge the quality of work by how my furnace performs over the this year. Everything's been great so far and I expect that will continue.

Company Response: If it doesn't you know who to call. We'll be here, ready to go!
Posted 9 days ago.
Janet in Appleton on 04/21/26
Verified Customer

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Posted 14 days ago.
Tom & Laura in Appleton on 04/16/26
Verified Customer

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Posted 15 days ago.
Mike in Menasha on 04/15/26
Verified Customer

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Mike said: Very professional and explained everything that was done
Posted 15 days ago.
Lori in Kimberly on 04/15/26
Verified Customer

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Lori said: It's always a pleasure to have Evan come out and tune up our furnace. He explains what he's doing and and why, and we know our furnace is in great hands.
Posted 16 days ago.
Darla in Appleton on 04/14/26
Verified Customer

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Quality
Darla said: Right on time, completed work quickly. Enjoy work with Dilan.
Posted 16 days ago.
Carl in Neenah on 04/14/26
Verified Customer

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Carl said: Eric was on time and very friendly. Answered all my questions and concerns. Completed job in a timely manner with a thorough report generated for my records.
Posted 18 days ago.
Brian & Shannon in Oshkosh on 04/12/26
Verified Customer

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Brian & Shannon said: Evan does an excellent job every year he does my annual Furnace tune-up. I like to ask a lot of questions and he is always great about answering them.
Posted 20 days ago.
Mindy in Neenah on 04/10/26
Verified Customer

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Mindy said: Evan is professional and cordial. I always trust that he is doing a thorough job to service our furnace and humidifier. Thanks, Evan!
Posted 20 days ago.
Fred & Anita in Appleton on 04/10/26
Verified Customer

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Quality
Fred & Anita said: I was concerned with a leak from my AprilAire humidifier that started after Christmas and had been getting worse in the past few weeks. I was James found the problem was a small rubber tube and fixed the problem
Posted 21 days ago.
Dale in Neenah on 04/09/26
Verified Customer

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Dale said: Evan was terrific. Actually came early, was very professional and detailed.
Great job.
Posted 21 days ago.
Dan & Julie in Combined Locks on 04/09/26
Verified Customer

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Posted 23 days ago.
Brian & Kristi in Appleton on 04/07/26
Verified Customer

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Brian & Kristi said: Josh was prompt and ready at the appointed time. He worked quickly and efficiently. Pleasant all around! He also have pointers on replacing of the fire and signed us up for a discount on the next check-up! Awesome experience!
Posted 24 days ago.
Melody in Appleton on 04/06/26
Verified Customer

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Melody said: Eric has done furnace service here before, and as usual was thorough and very personable as well. Appreciate him!
Posted 24 days ago.
Mike & Diane in Fremont on 04/06/26
Verified Customer

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Mike & Diane said: Josh is very personable and polite. Respectful of our home.
Posted 26 days ago.
Shannon in Appleton on 04/04/26
Verified Customer

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Posted 27 days ago.
Robert & Judy in Appleton on 04/03/26
Verified Customer

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Robert & Judy said: Eric is very pleasant and knowledgeable. He communicates well with the customer. Good job!!!
Posted 28 days ago.
Nicole in Appleton on 04/02/26
Verified Customer

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Nicole said: Quick and simple
Posted 29 days ago.
John & Sandra in Neenah on 04/01/26
Verified Customer

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John & Sandra said: Dilan was very friendly and went right to work after he spent a few minutes with our dog. She very much appreciated the attention.
Posted 30 days ago.
Becky in Appleton on 03/31/26
Verified Customer

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Becky said: I have known Eric for a few years now because I always request him to service my heating system. He is so nice and always explains everything he did and what he finds.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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