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The cold weather has caused many to turn their furnaces on (for the first time this season) in a very short period of time, which has caused a lot of service call request for furnaces not working. We are currently backlogged with requests and are getting to everyone in a timely manner. Remember to get a yearly tune-up to help prevent breakdowns and to maximize your furnace's life.

We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Overall / Last
Total Reviews: 4268
Last Review: 10/23/25 2:28 pm
From: BARBARA in KIMBERLY
Last Overall: 5 Stars.
Average Ratings
Overall: 4.97 stars.
Timeliness: 4.96 stars.
Quality: 4.97 stars.
Value: 4.94 stars.
Most Reviewed
🥇 APPLETON (2194)
🥈 NEENAH (594)
🥉 MENASHA (380)
👍 GREENVILLE (251)

Recent Reviews

Posted 14 hours ago.
Barbara in Kimberly on 10/23/25
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Posted 2 days ago.
Elizabeth & Jeff in Neenah on 10/22/25
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Posted 2 days ago.
Brian & Tammy in Menasha on 10/22/25
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Brian & Tammy said: Eric did a great job as always
Posted 2 days ago.
Linda in Fremont on 10/22/25
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Posted 3 days ago.
Lori in Appleton on 10/21/25
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Posted 3 days ago.
Jason in Appleton on 10/21/25
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Posted 3 days ago.
John & Judith in Hilbert on 10/21/25
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John & Judith said: Great service. Answered all my questions patiently and with a smile. Josh rocks!
Posted 3 days ago.
Lynn in Neenah on 10/20/25
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Lynn said: Evan was as professional and polite as always!
Posted 4 days ago.
Rachel in Appleton on 10/20/25
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Rachel said: Dilan was on time and did the tuneup in a timely manner. I'm confident I'll have a good winter with my furnace. Thank you!
Posted 4 days ago.
Mike & Julie in Appleton on 10/20/25
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Mike & Julie said: As usual, Eric was great!
Posted 7 days ago.
Robert & Terri in Appleton on 10/17/25
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Posted 7 days ago.
Eugene & Nancy in Appleton on 10/16/25
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Eugene & Nancy said: The tune-up was done efficiently and covered everything required. We are comfortable that our furnance will function perfectly all winter.
Posted 7 days ago.
Luise in Fremont on 10/16/25
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Luise said: We are very pleased with the efficient and friendly service.
Posted 7 days ago.
Christy in Appleton on 10/16/25
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Christy said: As always, Eric was very friendly, knowledgeable & efficient. As long as your technicians are as great as Eric, we'll keep trusting "TheGoodGuys" for all our HVAC needs.
Posted 8 days ago.
Richard in Menasha on 10/16/25
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Richard said: As always, the service was excellent.
Posted 8 days ago.
Chris & Lisa in Appleton on 10/16/25
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Chris & Lisa said: Eric always does an excellent job! Always professional.
Thanks
Posted 8 days ago.
Cathy in Neenah on 10/16/25
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Cathy said: Excellent!
Posted 8 days ago.
Brian in Greenville on 10/15/25
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Posted 8 days ago.
Troy in Appleton on 10/15/25
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Troy said: I received a call saying that the technician was running behind which was just appreciated. When Evan arrived a short time later everything was good. He was friendly and answered my questions. A++
Posted 9 days ago.
Darrel in Greenville on 10/15/25
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Darrel said: Dilan did a great job. Checked everything out. Was pleasant and friendly as well & let me know what he was doing.
Posted 9 days ago.
Mark & Rosemary in Greenville on 10/15/25
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Mark & Rosemary said: Very prompt - on time. Very friendly and efficient.
Posted 9 days ago.
Kathy in Oshkosh on 10/15/25
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Kathy said: Evan did an outstanding job of not only checking and cleaning my furnace, but also took the time to answer my questions regarding future heating and cooling options.
Posted 9 days ago.
Jim in Neenah on 10/14/25
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Posted 10 days ago.
Heather in Appleton on 10/14/25
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Posted 10 days ago.
Mary in Appleton on 10/14/25
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Mary said: Josh, as usual, has done a great job. He was timely...in fact, ahead of schedule (always welcome),and delivered a clean bill of health to both my furnace and water heater!
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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