We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Recent Reviews

Posted 2 days ago.
Kay in Appleton on 08/07/26
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Posted 2 days ago.
Sally in Menasha on 08/07/26
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Sally said: Dilan provided great service and helpful information.

Posted 3 days ago.
Bill & Bonnie in Appleton on 08/06/26
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Bill & Bonnie said: Great service. Always personable and easily answers questions.

Posted 4 days ago.
Ed & Julie in Menasha on 08/05/26
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Ed & Julie said: Dilan was great explained everything and was very professional

Posted 4 days ago.
Charlie in Menasha on 08/05/26
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Charlie said: Great help with our air conditioner. He took care of all of our concerns and answered all our questions.
Prompt, courteous and pleasant to work with.

Posted 5 days ago.
Richard & Dawn in Appleton on 08/04/26
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Richard & Dawn said: Nice knowledgeable young man.

Posted 5 days ago.
Jan in Neenah on 08/04/26
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Jan said: Evan remains exceptionally prompt, reliable & skilled as a technician. He is personable & efficient in completing job tasks.

I always choose him as I know I can count on him.

Posted 6 days ago.
Ethan & Grace in Appleton on 08/03/26
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Ethan & Grace said: Andre was friendly, knowledgeable, and professional. He had all the characteristics of someone you would want working within your home.

Posted 9 days ago.
Ron & Tami in Appleton on 07/31/26
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Posted 10 days ago.
John & Judith in Hilbert on 07/30/26
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John & Judith said: Good Guys are awesome guys!

Posted 11 days ago.
Scott in Freedom on 07/29/26
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Posted 12 days ago.
Myron & Suzanne in Menasha on 07/28/26
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Posted 12 days ago.
John & Beverly in Appleton on 07/28/26
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John & Beverly said: Dilan was very respectful of our home; left it just as he found it. Since he was completing routine maintenance on our air conditioner, he kept us aware of whether he was outside or inside the house. We especially appreciated his politeness!

Posted 12 days ago.
Chad & Melanni in Little Chute on 07/28/26
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Chad & Melanni said: Eric is great. The Good Guys are great.

Posted 13 days ago.
Lori in Kimberly on 07/27/26
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Lori said: Evan did a great job and I especially appreciate how he always explains what he does!

Posted 14 days ago.
Patricia in Appleton on 07/26/26
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Patricia said: Evan was new to our house but he was also exceptional. They don't call you The Good Guys for nothing.


Take care and thanks,
Patty Bosin

Posted 14 days ago.
Beth in Neenah on 07/26/26
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Beth said: When the original service technician was running behind, another technician was sent out so I would not be late for an appointment. Thank you!

Posted 15 days ago.
Dave & Vicki in Appleton on 07/25/26
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Dave & Vicki said: Andre was very friendly and courteous. He answered the questions I had on the thermostat and asked if I had any other questions. Always a good experience with the service techs!

Posted 16 days ago.
Shannon in Appleton on 07/24/26
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Posted 16 days ago.
Nate in Kimberly on 07/24/26
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Nate said: Dilan did an excellent job. Went way beyond my expectations for a AC tune up. When through everything thoroughly and explained everything well. Gave me many suggestions that will help me going forward. Excellent Job! 👍🏻👍🏻

Posted 16 days ago.
Ruth & William in Appleton on 07/24/26
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Ruth & William said: Andre was on time and did excellent work. He was very professional and friendly!

Posted 16 days ago.
Dan & Diane in Appleton on 07/24/26
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Dan & Diane said: Eric gave us good info on our AC unit and the future of our furnace. Plus he loves our pond. I appreciate that.

Posted 18 days ago.
Christina in Appleton on 07/23/26
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Christina said: Dilan was super friendly and did a very thorough job checking my hot water heater, furnace and AC. He cleaned and tuned everything up and confirmed all was working correctly which makes me feel safer in my home. Very happy with the service and I will definitely be a returning customer. I also love the convenience of scheduling the appointment & paying for services online.

Posted 18 days ago.
Chuck & Karen in Menasha on 07/22/26
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Chuck & Karen said: Services provided by Dilan were extremely professional. He represented The Good Guys by his knowledge and the courtesy he provided on the job. Dilan is a great asset to your company. The all team members keep up the good work and professionalism.

Posted 19 days ago.
Jerry & Peg in Menasha on 07/21/26
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