We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Recent Reviews

Posted 43 minutes ago.
Janine in Menasha on 08/01/25
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Janine said: Dilan was awesome! On time and professional.

Posted 5 hours ago.
Joseph in Hortonville on 08/01/25
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Posted 31 hours ago.
Rachael in Appleton on 07/31/25
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Rachael said: Eric did a great job, as usual. He explained everything really well. I really appreciate all his hard work.

Posted 1 days ago.
Robert & Mary in Appleton on 07/31/25
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Robert & Mary said: Everything went as expected. Your organization is the best.

Posted 2 days ago.
Patricia in Appleton on 07/30/25
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Posted 2 days ago.
Mary in Neenah on 07/30/25
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Posted 2 days ago.
Pat & Nancy in Neenah on 07/30/25
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Pat & Nancy said: Eric was very pleasant to work with. He gave me some good suggestions on getting the most out of my furnace/ac which i will look into in the near future.

Posted 2 days ago.
Albert & Sandra in Appleton on 07/30/25
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Posted 3 days ago.
Sheri in Appleton on 07/29/25
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Sheri said: Very informative of what he was doing. Pleasant demeanor!

Posted 4 days ago.
Tom & Michelle in Appleton on 07/28/25
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Tom & Michelle said: After our last tuneup, our air conditioner, just seemed to be “loud” anytime we were outside and it was running. Seemed to be working fine. Was just loud.

Eric came out today and tightened up the casing around the unit. Now it’s so quiet you wouldn’t even know it’s running.

And at no cost. Definitely five stars!

Posted 4 days ago.
James in Hortonville on 07/28/25
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Posted 7 days ago.
Rick in Appleton on 07/25/25
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Posted 7 days ago.
Robert & Constance in Appleton on 07/25/25
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Posted 7 days ago.
Kevin in Appleton on 07/25/25
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Kevin said: Evan does a fantastic job of explaining current conditions of equipment and is honest and genuine. Highly recommend

Posted 8 days ago.
Amelia in Neenah on 07/24/25
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Amelia said: Josh was awesome. I would like to have him do all my visits. Great Job!!!
Thank you. Amelia

Posted 8 days ago.
Edward & Carol in Oshkosh on 07/24/25
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Posted 9 days ago.
Deb in Appleton on 07/23/25
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Deb said: Josh was knowledgeable and thorough. Although he ran a few minutes late, he called to let me know. Things happen that we can’t predict, but I do appreciate that he called. For years, The Good Guys have been our heating and cooling company and will be going forward.

Posted 10 days ago.
Mark in Hortonville on 07/22/25
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Mark said: Great job

Posted 10 days ago.
Jeff & Debbie in Little Chute on 07/22/25
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Jeff & Debbie said: Dilan was friendly and thorough. Suggested we replace drain hoses from furnace. We will today

Posted 11 days ago.
Patrica in Neenah on 07/21/25
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Posted 14 days ago.
Beth in Neenah on 07/18/25
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Beth said: James did a great job. He arrived on time, was efficient and tidy. Thank you!

Posted 14 days ago.
Rosann in Greenville on 07/18/25
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Rosann said: I always receive kind, personal and professional service from Good Guys! Ty!

Posted 15 days ago.
Kris in Greenville on 07/17/25
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Posted 15 days ago.
James & Janet in Appleton on 07/17/25
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James & Janet said: Good service, friendly technician, what more could a person ask for?

Posted 15 days ago.
Chris in Menasha on 07/17/25
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Chris said: Evan was great. Won't use another company for my heating and cooling needs. Will schedule you guys soon for a fall boiler tune up. Highly recommend you guys to my friends and family.