We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Recent Reviews

Posted 16 hours ago.
Shay in Appleton on 09/18/26
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Shay said: Andre did a great job inspecting the units we wanted and we look forward to a smooth-running winter!

Posted 17 hours ago.
Kevin & Sarah in Appleton on 09/18/26
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Kevin & Sarah said: Eric is awesome! We appreciate his knowledge - he does a great job explaining things!

Posted 18 hours ago.
Pat & Nancy in Neenah on 09/18/26
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Posted 32 hours ago.
Jeri in Menasha on 09/17/26
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Jeri said: Evan was very professional and patient answering my questions.

Posted 2 days ago.
Rick in Menasha on 09/17/26
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Rick said: Dilan was very professional and friendly. He took time to explain several things to me
about the furnace and the system. Good Guys is lucky to have him on staff.

Posted 2 days ago.
Delores & Erwin in Appleton on 09/17/26
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Delores & Erwin said: Now that Erv has passed away, I wasn't sure what I had to do. Andre made it very easy. He answered all my questions. He was very courteous, caring and professional. I would find it very easy to recommend him to anybody. In fact, I hope he will be there in the spring to do my service call. Thank you for your service through all our years with the Good Guys.

Posted 2 days ago.
Peter in Menasha on 09/17/26
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Peter said: Dilan was very friendly and professional. Very happy with my tune-up experience.

Posted 2 days ago.
Casey in Kaukauna on 09/17/26
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Posted 2 days ago.
Morgan in Neenah on 09/17/26
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Posted 2 days ago.
Jeff & Vicki in Appleton on 09/16/26
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Posted 3 days ago.
Pat And Danielle in Appleton on 09/16/26
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Pat And Danielle said: Josh did great, helped explain and answer all my questions.

Posted 3 days ago.
Shari in Menasha on 09/16/26
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Shari said: On time - good job

Posted 3 days ago.
Dave & Ann in Appleton on 09/16/26
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Dave & Ann said: James was on time, courteous, and did a great job. See you again next year.

Posted 3 days ago.
Fred & Jill in Appleton on 09/15/26
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Posted 4 days ago.
Mike & Lynn in Kaukauna on 09/15/26
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Mike & Lynn said: James did a great job. Very thorough. Thanks and have a good day.

Posted 4 days ago.
Jon in Neenah on 09/15/26
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Jon said: Great service, just as I've come to expect from The Good Guys. Evan, the tech, was helpful in outlining what he was seeing with my HVAC system and made recommendations on how to make the best decisions regarding the systems moving forward.

Posted 5 days ago.
Ryan in Appleton on 09/14/26
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Ryan said: Eric was extremely professional and very informative. He let me know what he was doing with every move. He fully explained his actions and provided opportunities for questions with everything he did. Eric was an absolute pleasure to have. As a company, you are beyond lucky to have a person of his caliber. Thank you for your help today, you’ve earned a customer for life.

Posted 5 days ago.
Ken in Greenville on 09/14/26
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Ken said: Josh did a great.
Very professional.

Posted 7 days ago.
Tom in Appleton on 09/12/26
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Posted 8 days ago.
Craig & Kami in Neenah on 09/11/26
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Posted 8 days ago.
Scott & Michelle in Neenah on 09/11/26
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Scott & Michelle said: Eric did an excellent job, as always! He explained very well the work he did and what needed to be performed on our equipment in a professional manner, including going over the invoice and answering all questions. We are always very satisfied with his work!

Posted 8 days ago.
Ken in Appleton on 09/11/26
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Posted 9 days ago.
Craig & Kendra in Neenah on 09/10/26
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Craig & Kendra said: excellent service as always!

Posted 9 days ago.
Beverly in Fremont on 09/09/26
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Beverly said: You can send him every year! Great job!!

Posted 11 days ago.
Tim in Hortonville on 09/08/26
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