We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Recent Reviews

Posted 9 hours ago.
Jennie & Michael in Kaukauna on 02/27/26
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Jennie & Michael said: James does a great job!

Posted 29 hours ago.
Mike in Neenah on 02/26/26
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Posted 29 hours ago.
Eric in Greenville on 02/26/26
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Eric said: Eric is a great HVAC Tech. He provided a quality inspection on our new furnace. Answered all my questions.

As an aside, this survey tool is substandard. 1. Scoring 1-5 isn't clear. 2. Submit button is missing.
Call me to discuss.

Company Response: I'm glad everything went great with our tech! In regards to the substandard survey design, 1 is labeled poor and 5 is labeled as great. The submit button is also very large and labeled "Share your experience". I got some input from outside UX contacts and made changes as of today, so the next time it should be a lot nicer. -Dan C

Posted 2 days ago.
Jerome & Marcia in New London on 02/25/26
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Jerome & Marcia said: Great service. Josh did a very thorough job on our furnace check up. Josh is very informative, explains everything very well.

Posted 2 days ago.
Jack in Appleton on 02/25/26
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Posted 2 days ago.
Eric in Appleton on 02/25/26
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Eric said: Great job. Tech was fast and super friendly. Always love working with you guys.

Posted 2 days ago.
Steve in Appleton on 02/25/26
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Steve said: Eric did a good job of explaining everything.

Posted 3 days ago.
Bonnie in Greenville on 02/24/26
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Bonnie said: Evan is the Best! I will recommend him every year!

Posted 4 days ago.
Laura & David in Neenah on 02/23/26
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Posted 5 days ago.
Christine in Appleton on 02/22/26
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Christine said: Josh arrived on time, excellent work, explained work needed to avoid bigger problems. Left work area clean, was very professional and worked in a timely manner. Thanks Josh

Posted 7 days ago.
Berta in Appleton on 02/20/26
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Berta said: Josh was super & a huge help about the temp I was setting ecobee at. How & why I was incorrectly setting it & was probably costing me more $. He reset ecobee which was also very helpful as it would’ve taken me much longer to do so.

Posted 7 days ago.
Joan in Appleton on 02/20/26
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Joan said: Josh was very thorough and kept me informed as to what he was doing. Great job!

Posted 7 days ago.
Aaron in Menasha on 02/20/26
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Aaron said: Dilan was very outgoing and informative and I appreciate his concern that my aged system needs to be replaced before it becomes a burden.

Posted 7 days ago.
Lee in Appleton on 02/20/26
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Lee said: I had my questions and concerns answered.

Posted 8 days ago.
Rob in Shiocton on 02/19/26
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Rob said: Professional service always is appreciated, he complimented my classic truck that doesnt hurt either.

Posted 8 days ago.
Pat in Neenah on 02/19/26
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Posted 8 days ago.
Bill in Appleton on 02/19/26
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Posted 8 days ago.
Bruce & Constance in Appleton on 02/19/26
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Bruce & Constance said: Excellent as usual

Posted 8 days ago.
Wayne in Greenville on 02/19/26
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Posted 9 days ago.
Ron & Betty in Appleton on 02/18/26
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Ron & Betty said: Evan was very pleasant to work with. He's knowledgeable and answered any questions I had. Excellent representative for your company.

Posted 9 days ago.
Charles in Neenah on 02/18/26
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Charles said: Since I switched to the Good Guys for my furnace needs I have been quite satisfied with the services provided. Thank You!

Posted 10 days ago.
Charles in Oshkosh on 02/17/26
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Charles said: I would strongly recommend The Good Guys to anyone who needs the services that they offer. Their technicians are top notch and clean up after themselves plus take the time to listen to you instead of brushing you off. Evan does an amazing job and am glad to have had him as my technician today

Posted 10 days ago.
Peter & Jane in Neenah on 02/17/26
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Peter & Jane said: Thank you to Evan for his professional service and friendly personality.

Posted 10 days ago.
Edward & Carol in Oshkosh on 02/17/26
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Edward & Carol said: Evan does a great job.

Posted 13 days ago.
Courtney in Neenah on 02/14/26
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Courtney said: Eric was thorough and professional. He was also personable and friendly towards my little kids. He answered all my questions and did not make me feel rushed. I was very pleased with the service. Thank you!