Customer Sign In • Call Tracker

We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Overall / Last
Total Reviews: 4473
Last Review: 04/07/26 8:52 am
From: BRIAN & KRISTI in APPLETON
Last Overall: 5 Stars.
Average Ratings
Overall: 4.97 stars.
Timeliness: 4.96 stars.
Quality: 4.97 stars.
Value: 4.94 stars.
Most Reviewed
🥇 APPLETON (2296)
🥈 NEENAH (623)
🥉 MENASHA (396)
👍 GREENVILLE (269)

Recent Reviews

Posted 2 days ago.
Brian & Kristi in Appleton on 04/07/26
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Brian & Kristi said: Josh was prompt and ready at the appointed time. He worked quickly and efficiently. Pleasant all around! He also have pointers on replacing of the fire and signed us up for a discount on the next check-up! Awesome experience!
Posted 2 days ago.
Melody in Appleton on 04/06/26
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Melody said: Eric has done furnace service here before, and as usual was thorough and very personable as well. Appreciate him!
Posted 3 days ago.
Mike & Diane in Fremont on 04/06/26
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Mike & Diane said: Josh is very personable and polite. Respectful of our home.
Posted 4 days ago.
Shannon in Appleton on 04/04/26
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Posted 6 days ago.
Robert & Judy in Appleton on 04/03/26
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Robert & Judy said: Eric is very pleasant and knowledgeable. He communicates well with the customer. Good job!!!
Posted 7 days ago.
Nicole in Appleton on 04/02/26
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Nicole said: Quick and simple
Posted 8 days ago.
John & Sandra in Neenah on 04/01/26
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John & Sandra said: Dilan was very friendly and went right to work after he spent a few minutes with our dog. She very much appreciated the attention.
Posted 9 days ago.
Becky in Appleton on 03/31/26
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Becky said: I have known Eric for a few years now because I always request him to service my heating system. He is so nice and always explains everything he did and what he finds.
Posted 9 days ago.
Karen & Ryan in Greenville on 03/31/26
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Posted 9 days ago.
Robert & Susie in Neenah on 03/30/26
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Posted 10 days ago.
Matt in Appleton on 03/30/26
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Posted 14 days ago.
Jason & Holly in Neenah on 03/26/26
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Posted 15 days ago.
Pete in Appleton on 03/25/26
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Pete said: Eric did a fantastic job and answered all my questions thoroughly. Thanks!
Posted 16 days ago.
Alan & Susan in Appleton on 03/24/26
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Alan & Susan said: Eric is the best. Will always request him to do any work on our furnace.
Posted 16 days ago.
Heidi in Appleton on 03/24/26
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Heidi said: I really appreciate how you patiently answer all my questions! Both Jeff & Dilan are great.
Posted 16 days ago.
Chris & April in Kaukauna on 03/23/26
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Posted 17 days ago.
Chuck & Karen in Menasha on 03/23/26
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Chuck & Karen said: Dilan was very professional during his time in our home and we look forward to working with him when our A/C unit is ready for its P/M this summer. A big shout out to the Good Guys for hiring service reps like Dilan.
Posted 19 days ago.
John & Lynn in Appleton on 03/21/26
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John & Lynn said: I appreciate Eric’s knowledge of my HVAC system and his attention to details.
Posted 24 days ago.
Xin in Appleton on 03/16/26
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Xin said: I have super great experience with the good guys heating and cooling! I called Sunday morning when my furnace was down overnight. The reception lady was very professional and get all my information. Since Sunday was the most heavy snow I have experienced in my 20 plus years in Wisconsin. All the roads were inaccessible on Sunday. The tech called me to diagnose over the phone, when it was clear that it was not a quick fix. He told me to wait till Monday. Monday afternoon, Eric came to fix it when the road was still not in bad shape. He is very knowledgeable and fixed my furnace quickly.I highly recommend their service.
Posted 27 days ago.
Brandon & Jennifer in Hortonville on 03/13/26
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Posted 27 days ago.
Sagemark Consulting in Appleton on 03/13/26
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Posted 27 days ago.
David & Kathy in Larsen on 03/12/26
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Posted 28 days ago.
Chuck in Appleton on 03/12/26
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Chuck said: Great timely service that was well explained.
Posted 28 days ago.
Ken & Lori in Little Chute on 03/12/26
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Ken & Lori said: Another excellent service experience - Thank You!!!!
Posted 28 days ago.
David in Oshkosh on 03/11/26
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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