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Thursday: We are continuing to work through a very large volume of Air Conditioner service calls this week, due to everyone turning them on in a very short period of time. Our team is doing their best, however the calls continue to come in. Right now incoming calls may have to be next week. Our guys have been working very hard to care for everyone! Get your Air Conditioner tuned up annually, to help eliminate surprises and unexpected failures.

We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Overall / Last
Total Reviews: 4052
Last Review: 06/19/25 3:14 pm
From: KEVIN & CAROL in HORTONVILLE
Last Overall: 5 Stars.
Average Ratings
Overall: 4.96 stars.
Timeliness: 4.96 stars.
Quality: 4.97 stars.
Value: 4.94 stars.
Most Reviewed
🥇 APPLETON (2079)
🥈 NEENAH (565)
🥉 MENASHA (367)
👍 GREENVILLE (235)

Recent Reviews

Posted 10 hours ago.
Kevin & Carol in Hortonville on 06/19/25
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Kevin & Carol said: Never have had a bad experience, prompt, great service and knowledgeable techs!
Posted 13 hours ago.
Tom in Appleton on 06/19/25
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Tom said: Evan was very professional and did a great job!!!
Posted 13 hours ago.
Daniel in Appleton on 06/19/25
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Daniel said: Eric performed way above expectations. Caulking holes that mice were probably entering the basement and offering advice to keep mice out of the basement
Posted 28 hours ago.
Alex & Emily in Appleton on 06/18/25
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Posted 2 days ago.
Ruth in Appleton on 06/17/25
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Posted 3 days ago.
Diane in Appleton on 06/17/25
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Diane said: Evan was great! On time, professional and courteous. :o)
Posted 4 days ago.
Elaine in Appleton on 06/16/25
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Elaine said: Eric was very professional and knows his work. He was very enjoyable.
Posted 4 days ago.
Mike & Darcy in Neenah on 06/15/25
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Mike & Darcy said: Took time to answer questions.
Posted 6 days ago.
Chuck & Cheryl in Appleton on 06/14/25
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Chuck & Cheryl said: Eric is the best! Expert in his field, kind, always considerate & conscientious.
Posted 7 days ago.
Pat & Mary in Appleton on 06/13/25
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Pat & Mary said: Eric was very pleasant to work with, patient and knowledgeable.
Posted 8 days ago.
Clay in Appleton on 06/11/25
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Clay said: James was great. Explained everything thoroughly and was very professional.
Posted 8 days ago.
Michael in Appleton on 06/11/25
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Michael said: The Good Guys always provides great service.
Posted 9 days ago.
Mike & Pam in Appleton on 06/11/25
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Mike & Pam said: Eric is solid, professional and trustworthy, he's great to have on our team too !
Posted 9 days ago.
Richard & Kathleen in Appleton on 06/10/25
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Richard & Kathleen said: Everything went as scheduled. The technician was friendly and professional.
Posted 10 days ago.
Al in Appleton on 06/10/25
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Al said: Eric was very knowledgeable and informative. We were very pleased with the service.
Posted 10 days ago.
Jim & Janet in Appleton on 06/09/25
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Jim & Janet said: Another great job by the "Good Guys"
Posted 11 days ago.
Edward & Laura in Neenah on 06/09/25
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Edward & Laura said: I forgot to buy furnace filters after we used the last one. Matt was very helpful in changing that for me. As always we were pleased with your service.
Posted 11 days ago.
Chris & Mary in Appleton on 06/09/25
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Chris & Mary said: Josh did an amazing job with my AC tune-up! Very thorough and great customer service!
Posted 11 days ago.
Chris & Lisa in Appleton on 06/09/25
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Chris & Lisa said: Our tech, Erich, has done, as always a highly professional, excellent job!
Thanks!
Posted 13 days ago.
Jeff & Amy in Appleton on 06/07/25
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Jeff & Amy said: Eric was very thorough and explained everything he was doing to us. Great experience as always!
Posted 13 days ago.
Shannon in Appleton on 06/06/25
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Posted 13 days ago.
Dennis in Oshkosh on 06/06/25
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Dennis said: Evan and The Good Guys are the best. Always great communication ahead of and after the service. THANK YOU!
Posted 14 days ago.
Mark & Mary in Kimberly on 06/06/25
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Mark & Mary said: This was one of my best appointments. Evan was on time, professional, kind, pleasant and efficient. It is so good to work with someone like Evan and look forward to continuing our relationship.
Posted 14 days ago.
Jason in Menasha on 06/06/25
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Posted 14 days ago.
Bob in Appleton on 06/06/25
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Bob said: Matt did an outstanding job in servicing my 10 year old Amana Air Conditioner.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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