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The extreme heat is causing an increase in emergency calls. We are doing our best to get to everyone ASAP.

We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Overall / Last
Total Reviews: 4571
Last Review: 06/30/26 11:55 am
From: PETER in APPLETON
Last Overall: 5 Stars.
Average Ratings
Overall: 4.97 stars.
Timeliness: 4.96 stars.
Quality: 4.97 stars.
Value: 4.94 stars.
Most Reviewed
šŸ„‡ APPLETON (2356)
🄈 NEENAH (638)
šŸ„‰ MENASHA (402)
šŸ‘ GREENVILLE (269)

Recent Reviews

Posted 1 hours ago.
Peter in Appleton on 06/30/26
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Peter said: Excellent as ALWAYS
Posted 1 hours ago.
Peter in Appleton on 06/30/26
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Peter said: Excellent as ALWAYS
Posted 4 hours ago.
Ann in Appleton on 06/30/26
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Ann said: Erik provides excellent customer service always with a smile that adds cheeriness to one's day. He arrives on time, works efficiently, and listens well.
Posted 28 hours ago.
Tom & Patti in Appleton on 06/29/26
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Tom & Patti said: Eric did a great job. Very friendly. Great asset to your company.
Posted 4 days ago.
Ken And Sheryl in Appleton on 06/26/26
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Ken And Sheryl said: Dillan took the time to explain things in detail, which I appreciated.
Posted 4 days ago.
Andy in Appleton on 06/26/26
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Andy said: Fantastic service!
Posted 4 days ago.
Susan in Wrightstown on 06/26/26
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Susan said: Andre did a very nice job of servicing our furnace and air conditioner. He was prompt in his arrival and very professional and thorough! Thank you, Andre!
Posted 5 days ago.
Victoria in Appleton on 06/25/26
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Posted 5 days ago.
Mike & Darcy in Neenah on 06/25/26
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Mike & Darcy said: Evan always answers questions, shares understandable updates, and provides a detailed review of the A/C.
Posted 6 days ago.
Steve & Debra in Fremont on 06/24/26
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Steve & Debra said: Josh, did a very professional job and explained the process that he performed. A positive asset and true "Good Guy".
10 out of 10 again.
The Good Guys Rock.
Posted 6 days ago.
Alex & Emily in Appleton on 06/24/26
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Posted 6 days ago.
Mike And Fran in Appleton on 06/24/26
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Mike And Fran said: Eric was very professional and pleasant--we hope to see him again for our additional service/maintenance needs
Posted 6 days ago.
Patricia in Appleton on 06/24/26
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Patricia said: Eric did a good job explaining what my AC needed in order to continue running efficiently!
Posted 7 days ago.
Christi in Appleton on 06/23/26
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Christi said: I’m always pleased with the service from your team. You definitely have an awesome crew. Always go above and beyond what is expected. A big thumbs up to all of you! Thank you, Dilan for your excellent service!
Posted 8 days ago.
Duane & Lynette in Menasha on 06/22/26
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Posted 8 days ago.
Mary in Appleton on 06/22/26
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Posted 8 days ago.
Kurt & Sheila in Combined Locks on 06/22/26
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Kurt & Sheila said: James has been to our house for yearly maintenance several times. He is extremely knowledgeable, and always does a great job for us !!
Posted 12 days ago.
Marie in Neenah on 06/18/26
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Marie said: Evan was great, he took the time to explain everything and even brought my empty garbage can up to the garage. He is awesome!
Posted 12 days ago.
Kevin & Nancy in Appleton on 06/18/26
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Kevin & Nancy said: Josh did an excellent job! We really appreciated his attention detail.
Posted 12 days ago.
Jim & Cordelia in Appleton on 06/18/26
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Jim & Cordelia said: James was great, very friendly polite and efficient. We appreciate the service we get from the Good Guys!
Posted 12 days ago.
Dori in Appleton on 06/18/26
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Dori said: Evan always does a great job!
Posted 12 days ago.
Christy in Appleton on 06/18/26
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Christy said: Eric was fantastic, as always. Your entire team is superior... from the friendly, patient people that answer the phones, to the experienced technicians that maintain my heating/cooling systems.
Posted 13 days ago.
Kevin in Appleton on 06/17/26
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Kevin said: Josh did great and was very helpful.
Posted 13 days ago.
Shirley in Menasha on 06/17/26
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Posted 14 days ago.
Fred & Jill in Appleton on 06/16/26
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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