We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Recent Reviews

Posted 16 minutes ago.
William in Appleton on 09/11/25
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William said: Eric always does an excellent job and keeps us completely informed of any changes or problems. Totally trust his advice!

Posted 2 hours ago.
Bill in Neenah on 09/11/25
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Bill said: Very friendly staff! Very much appreciated!

Posted 23 hours ago.
David in Greenville on 09/10/25
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Posted 30 hours ago.
Tim in Hortonville on 09/10/25
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Posted 2 days ago.
Glenn & Lois in Appleton on 09/09/25
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Glenn & Lois said: Great scheduling and service work.

Posted 2 days ago.
Terry & Peggy in Fremont on 09/09/25
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Posted 3 days ago.
Pat & Nancy in Neenah on 09/08/25
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Pat & Nancy said: Evan did a great job of answering my questions about future services.

Posted 3 days ago.
Tom And Thersa in Hortonville on 09/08/25
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Tom And Thersa said: Josh was great,answered questions that I had about ac unit,was on time,did excellent job.

Posted 6 days ago.
Molly in Appleton on 09/05/25
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Molly said: Dlian was a wonderful tech. He was informative, kind, patient, and answered all of my questions. He provided helpful tips such as spraying my ac after the cottonwood is done falling. Thank you for the kind service, I will remain a loyal customer due to the positive and efficient service. much apprecaited!

Posted 6 days ago.
Charles in Appleton on 09/05/25
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Posted 6 days ago.
John & Katherine in Neenah on 09/05/25
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John & Katherine said: Always happy with your service.

Posted 7 days ago.
Jennifer in Neenah on 09/04/25
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Posted 7 days ago.
Chris in Appleton on 09/04/25
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Chris said: James was here right on time and completed the work fast and professionally. Gave me some details on the AC unit. All good. Thanks!

Posted 7 days ago.
William / Carol in Kaukauna on 09/04/25
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William / Carol said: As always, great service!

Posted 7 days ago.
Richard in Appleton on 09/04/25
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Richard said: Right on time. Very thorough and answered my questions. Good job!

Posted 8 days ago.
Bonnie in Kaukauna on 09/03/25
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Bonnie said: James is a very kind man and I appreciate good service and advice. Bonnie

Posted 9 days ago.
Pat in Appleton on 09/02/25
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Pat said: Jeff did great and was on time.

Posted 12 days ago.
Rudy in Appleton on 08/30/25
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Posted 13 days ago.
Dan & Julie in Combined Locks on 08/29/25
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Posted 13 days ago.
Pamela & Michael in Appleton on 08/29/25
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Pamela & Michael said: Found out that there was no cost due to a free "first-year inspection". That was a nice surprise.

Posted 14 days ago.
Christi in Appleton on 08/28/25
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Christi said: Josh did an outstanding job. He definitely likes to keep his customers happy just like all the staff at The Good Guys.

Posted 14 days ago.
George in Appleton on 08/28/25
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George said: He was wonderful! Very knowledgeable! Helpful! Friendly

Posted 15 days ago.
Dawn in Neenah on 08/27/25
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Dawn said: Dilan was great! Friendly, knowledgeable, and efficient. He answered all of my questions. I would be happy to have him for any other service calls. He is a good representative of the Good Guys.

Posted 15 days ago.
Jamie in Appleton on 08/27/25
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Posted 15 days ago.
Melissa in Kimberly on 08/27/25
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Melissa said: Overall happy with the service.