Customer Sign InCall Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 180)

Posted 3277 days ago.
Jean in Kimberly on 06/05/17
Verified Customer

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Jean said: Mike is great! I like the fact that the same person comes each year to check my furnace and air conditioner. Mike is very personable, has a good joke or two and understands my crazy dog. Mike is very efficient at his job. He very knowledgeable and explains everything in plain English. Thanks Mike see you next year!!
Posted 3277 days ago.
Mary in Appleton on 06/05/17
Verified Customer

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Mary said: Friendly and efficient. Took the time to answer my questions clearly. Courteous and helpful.
Posted 3279 days ago.
Dennis in Appleton on 06/03/17
Verified Customer

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Dennis said: I appreciated Dan's tips of how to keep our air conditioner running as long as possible since it is getting old.
Posted 3280 days ago.
Andrew in Neenah on 06/02/17
Verified Customer

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Posted 3281 days ago.
Eric in Greenville on 06/01/17
Verified Customer

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Eric said: James was great. It was just a little pricey ($137 for 15-20 minutes) to diagnose and fix. That included my $10 off.
Company Response: Thank you Eric for using our company. James is an excellent technician and we are proud of the knowledge and continuing education that James participates in. Our technicians are among the best in the industry. It takes more than just a person and a truck to facilitate a service call. We know other industries charge more, do less, and have you bring the equipment to them. We are always watching our price to make sure we are fair and competitive, but we need to make a profit so we are always here for you and our customers. We will do our best to always impress.
Thank you,
John Christensen
Posted 3281 days ago.
Shiela in Black Creek on 06/01/17
Verified Customer

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Quality
Posted 3282 days ago.
Brittany in Appleton on 05/31/17
Verified Customer

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Posted 3282 days ago.
Jay in Appleton on 05/31/17
Verified Customer

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Posted 3282 days ago.
Edward & Carol in Oshkosh on 05/31/17
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Posted 3283 days ago.
Kyle in Appleton on 05/30/17
Verified Customer

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Posted 3283 days ago.
John in Appleton on 05/30/17
Verified Customer

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John said: Mike Neils always does excellent work for whatever service we need to be done.In fact,we always request for Mike for he is easy to communicate with and is very knowledgeable to answer any questions we may have! (My wife & I feel that Mike deserves at least one or all of the following-a raise,extra week of vacation,new tools or heck,even a new house,just so Mike doesn't leave the the Good Guys to work elsewhere!
Posted 3288 days ago.
Marty in Neenah on 05/25/17
Verified Customer

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Value
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Marty said: Your company and Eric get 5 stars.
Posted 3289 days ago.
Mike & Judie in Menasha on 05/24/17
Verified Customer

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Quality
Mike & Judie said: As usual, Mike's work was exceptional.
Posted 3290 days ago.
Paul & Rae in Neenah on 05/23/17
Verified Customer

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Paul & Rae said: Dan was very thorough and gave me a clear assessment of my situation.
Posted 3290 days ago.
Christine in Appleton on 05/23/17
Verified Customer

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Christine said: Mike is a great technician. He is very professional and personable. Both are very much appreciated. Thank you for continuing to offer awesome service!
Posted 3291 days ago.
William in Appleton on 05/22/17
Verified Customer

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William said: Eric did a great job and we would give our experience 5 stars in all categories. Thank you, Eric.
Posted 3291 days ago.
Amber in Greenville on 05/22/17
Verified Customer

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Amber said: Very thorough and professional--answered all of my questions in a manner I could understand. Thanks Mike & CS!
Posted 3295 days ago.
John in Appleton on 05/18/17
Verified Customer

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Posted 3296 days ago.
Kathy in Neenah on 05/17/17
Verified Customer

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Posted 3296 days ago.
Liz in Menasha on 05/17/17
Verified Customer

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Liz said: Service was great!!
Posted 3296 days ago.
Daniel in Neenah on 05/17/17
Verified Customer

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Posted 3298 days ago.
Darla in Appleton on 05/15/17
Verified Customer

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Darla said: Done quickly, with professionalism. Cost was great.
Posted 3302 days ago.
Rick & Eileen in Hortonville on 05/12/17
Verified Customer

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Rick & Eileen said: On-time visit, quick and efficient! Thanks for good service!
Posted 3302 days ago.
Krystyna in Appleton on 05/11/17
Verified Customer

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Krystyna said: Eric did a great job at explaining what was needed and what can be expected as well as any potential problems that may arise.
Posted 3303 days ago.
Mike in Menasha on 05/10/17
Verified Customer

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Mike said: great job as always thank you
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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