Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 32)

Posted 588 days ago.
Jim in Appleton on 05/06/24
Verified Customer

Overall
Value
Timeliness
Quality
Jim said: Dilan is the service tech who came to my house today.Dilan arrived on time to perform an air conditioning system tune-up.Dilan, was efficient ,friendly and informative.I've been doing business with The GOOD GUY'S for eight years.I've found all the different service techs who came to my home to be top notch.
Posted 588 days ago.
Deb in Little Chute on 05/06/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 588 days ago.
Brian & Mary in Menasha on 05/06/24
Verified Customer

Overall
Value
Timeliness
Quality
Brian & Mary said: Eric was great! He is very knowledgeable and helpful. We always call your company. This is the 11th year you have serviced our home.
Posted 588 days ago.
Brian in Menasha on 05/06/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 591 days ago.
Dan & Toni in Greenville on 05/03/24
Verified Customer

Overall
Value
Timeliness
Quality
Dan & Toni said: Evan was very personable. He explained how everything went and the status of our equipment. I would recommend Evan and The Good Guys.
Posted 591 days ago.
Patrick in Hortonville on 05/03/24
Verified Customer

Overall
Value
Timeliness
Quality
Patrick said: Eric is awesome! He is super friendly and knowledgeable and is always on time or calls when he’s early. He even neatly rolled up 50 feet of water hose when he was done.
Posted 592 days ago.
Willa in Appleton on 05/02/24
Verified Customer

Overall
Value
Timeliness
Quality
Willa said: Eric did a great job letting me know what he was doing, what he needed to replace, checking my filter and answering my questions.
Posted 592 days ago.
Kristin in Appleton on 05/02/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 598 days ago.
Paul in Neenah on 04/26/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 601 days ago.
Jonathan & Kari in Appleton on 04/23/24
Verified Customer

Overall
Value
Timeliness
Quality
Jonathan & Kari said: Dilan was great! His care and kindness are always appreciated.
Posted 606 days ago.
Lori in Kimberly on 04/18/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 606 days ago.
Robert in Appleton on 04/18/24
Verified Customer

Overall
Value
Timeliness
Quality
Robert said: Dilan was courteous and professional. I appreciate how knowledgeable and enthusiastic he is about heating and cooling systems.
Posted 608 days ago.
Mike in Menasha on 04/16/24
Verified Customer

Overall
Value
Timeliness
Quality
Mike said: all good service technician was friendly and helpful new what he was doing and explaining
Posted 608 days ago.
Jim in Appleton on 04/16/24
Verified Customer

Overall
Value
Timeliness
Quality
Jim said: Dilan did great work and was very courteous and knowledgeable, answering all my questions, representing C&W quality and excellence in Service.
Posted 609 days ago.
Tracey in Menasha on 04/15/24
Verified Customer

Overall
Value
Timeliness
Quality
Tracey said: We have used The Good Guys for several years. Their service has always been prompt and professional. I like keeping up with the annual service for our boiler system so we don't run into any surprises when the weather is cold. They do a great job!
Posted 612 days ago.
Olivia in Appleton on 04/12/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 614 days ago.
John in Appleton on 04/10/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 614 days ago.
Jessica in Appleton on 04/10/24
Verified Customer

Overall
Value
Timeliness
Quality
Jessica said: The Good Guys did Great Work! I am a new homeowner and wanted someone to check out my system to make sure nothing was awry. They were very timely, pleasant, and gave me a lot of information on what info they found. Thankfully I don't need any more maintenance work right now but if I did, I would be confident they would do a good job - and at a fair price!
Posted 614 days ago.
Dennis in Appleton on 04/10/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 615 days ago.
Daniel in Appleton on 04/09/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 619 days ago.
James & Cindy in Menasha on 04/05/24
Verified Customer

Overall
Value
Timeliness
Quality
James & Cindy said: Technician Dilan was on time, very courteous and professional. I would highly recommend The Good Guys for excellent service for your heating and cooling needs.
Posted 620 days ago.
Chris & Jodi in Hortonville on 04/04/24
Verified Customer

Overall
Value
Timeliness
Quality
Chris & Jodi said: This company truly thinks customer. I can’t thank you enough for all the help when my furnace went out. Very fast prompt service and didn’t even charge me since it was newer unit purchased from them — even though they could have since the only issue was that it needed to be reset after a power outage. I’ve had nothing but great experiences with this company, and strongly recommend! Thanks so much!
Posted 622 days ago.
Mike in Fremont on 04/02/24
Verified Customer

Overall
Value
Timeliness
Quality
Mike said: Dilan was very polite, personable yet professional. He answered my questions and provided solutions. Thanks for sending him to our home.
Posted 624 days ago.
Beth in Appleton on 03/31/24
Verified Customer

Overall
Value
Timeliness
Quality
Beth said: Eric is always professional and does a great job.
Posted 627 days ago.
Dennis in Appleton on 03/28/24
Verified Customer

Overall
Value
Timeliness
Quality
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2025 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status