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Recent Reviews (Page 35)

Posted 651 days ago.
Jerry in Little Chute on 07/14/23
 Verified Customer

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Jerry said: James was very professional, on time, and very happy with the service!
Thank you
Posted 651 days ago.
Krystyna in Appleton on 07/14/23
 Verified Customer

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Krystyna said: Eric is always super helpful and knowledgeable. He knew exactly what I needed and what time frame to expect.
Posted 651 days ago.
Tammy in Appleton on 07/14/23
 Verified Customer

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Tammy said: Evan is always courteous and very helpful in answering all the HVAC questions I may have. He's one of your best guys and that's why I asked for him in my appointment setting. :)
Posted 652 days ago.
Eugene & Jane in Appleton on 07/13/23
 Verified Customer

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Eugene & Jane said: He was very courteous. He explained things to me about the ac. Thank you
Posted 652 days ago.
David in Neenah on 07/13/23
 Verified Customer

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David said: Nuegi was very courteous and professional in completing the preventive maintenance on my AC unit. He was also responsive to my questions and provided additional service to upgrade my thermostat and add a "kick-start" unit to my AC. Please thank him for his good work.
Posted 653 days ago.
Douglas in Greenville on 07/12/23
 Verified Customer

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Posted 653 days ago.
James in Hortonville on 07/12/23
 Verified Customer

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James said: Dilan always does an excellent job on our AC tune up. He goes over everything with us and answers any questions We have. Very polite.
Posted 654 days ago.
Dan in Appleton on 07/11/23
 Verified Customer

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Dan said: Dilan was very friendly and knowledgeable.
Posted 655 days ago.
Mike in Kaukauna on 07/10/23
 Verified Customer

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Posted 657 days ago.
Harley in Neenah on 07/08/23
 Verified Customer

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Posted 658 days ago.
Tom & Kim in Hortonville on 07/07/23
 Verified Customer

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Tom & Kim said: Dilan was great - He did an awesome job of explaining how everything was working as expected, and that we have nothing to worry about right now. Another 5-star service experience!
Posted 658 days ago.
Steve And Amy in Appleton on 07/07/23
 Verified Customer

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Posted 659 days ago.
Susan in Wrightstown on 07/06/23
 Verified Customer

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Susan said: Very nice man. Thorough check and report on furnace and a/c. Thank you.
Posted 659 days ago.
Jan in Appleton on 07/06/23
 Verified Customer

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Jan said: Dilan is extremely knowledgeable and a very pleasant person. He took time to explain things and gave me a detailed review of my air conditioner. Thank you Dilan!
Posted 659 days ago.
Pat in Neenah on 07/06/23
 Verified Customer

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Posted 659 days ago.
Rita in Appleton on 07/06/23
 Verified Customer

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Rita said: Nudging is the definition of customer service. He is friendly, works hard, thorough, efficient, polite and always asks if I have questions. He is an A+ employee and so good for your business.
Posted 660 days ago.
Laura in Neenah on 07/05/23
 Verified Customer

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Posted 660 days ago.
Stephanie & Dave in Appleton on 07/05/23
 Verified Customer

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Posted 663 days ago.
Jean in Neenah on 07/02/23
 Verified Customer

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Jean said: Eric contacted me to arrive early and did a GREAT job! He cleaned my AC unit, checked it over and added a bit of coolant. Eric is professional, knowledgeable and a definite asset to your company!
Posted 666 days ago.
Lisa in Little Chute on 06/29/23
 Verified Customer

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Lisa said: The tech that came always so knowledgeable and explained everything to me in a way that I could understand. He even called the office and personally made my follow-up appointment. So helpful and so happy with the service overall.
Posted 666 days ago.
Maren in Neenah on 06/29/23
 Verified Customer

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Maren said: Matt was friendly and finished in just under an hour. He had come early and I didn't get a call prior to his arrival, so that threw me off a little but he was willing to wait for my appointment time. He also used our hose from around back but didn't really explain why (I don't think any other tech has ever used that before). Our unit is getting older and yet all I heard from him at the end was "things look good!" Which is great (I'm not looking for problems)...I just didn't really get any other explanation. Hopefully this tune-up helps it stay running well for a while still!!
Company Response: Hi Maren, I'm sorry you weren't called. As protocol we always call ahead of time before we show up, and I'm unsure why he didn't. The hose we use to wash the outdoor unit. Our techs do have their own hoses if needed but if you have one accessible we will use that. I looked at the history and have seen technicians who I know for sure used your water supply to do the Air Conditioner tune-ups, but they may have used their own hoses.

I apologize we didn't explain any more about the visit. From what the invoice from your visit says everything looks great, and he changed the filter and blew out drain lines too.

Please call if you have any further questions. We are here for you! -DC
Posted 666 days ago.
Mike in Kaukauna on 06/29/23
 Verified Customer

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Mike said: Matt was thorough and personable. All good!
Posted 666 days ago.
Chad in Little Chute on 06/29/23
 Verified Customer

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Chad said: Smooth as always. On time and was done within an hour. Thanks Good Guys
Posted 667 days ago.
John in Hilbert on 06/28/23
 Verified Customer

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John said: Polite. Efficient. Quality work and explanation of unit's condition.
Posted 667 days ago.
Clay in Appleton on 06/28/23
 Verified Customer

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Clay said: Great service as usual!!
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