Customer Sign In⚪Call Tracker

We do not like to turn down work, as we want to help out everyone we can in the valley. Due to multiple different issues over the past several years we do not do any work for Home Warranty companies. From not paying us, underpaying us, harassing us, or wasting hours of our time trying to get an approval, we had to put our foot down.

If you want to have us out to fix and make repairs and pay us directly, and then you fight for payment back, we can do that (as long as they are not going to make us fill out forms and go through all the extra steps they invented). This includes us having to send in or fill out forms to the claim. It must be between you and the warranty company directly.


Schedule Service Call / Repair

Scheduling a service call online is only for regular hours (8-4:30p Mon-Fri) excluding holidays. If you have an emergency please call our office at 920-734-1436 and we will be happy to get your information to our on-call technician.

What's going on?

Please let us know a little bit about what you notice going on. The more information you tell us the better.

Contact Information

Please supply us with contact information. If you have a different billing address than work address, please supply the billing address in the box below and let us know of the location where the work is to be done in the additional details below.

First Name: Last Name:
Address:
City: State:
ZIP: Contact Preference:
Phone:
Email:

Service Call Flexibility


 
Additional Details:

If there is any other information that is important like a different work address or other backup numbers to call please let us know above.

We're pretty dang fast. We have a fully dedicated service team of trained Good Guys ready to help.

We always do our best to work around schedules the best we can. Usually we can, but during extreme weather (when we are VERY busy) it can be 1-2 days further if you have a small time window. We typically have a notice on all pages when we are dealing with a high volume of work so you are aware. Your flexibility is always appreciated!


This may take a few seconds while it puts your information into our computer system and contacts our office.

The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2025 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status