Customer Sign InβšͺCall Tracker

We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Overall / Last
Total Reviews: 3688
Last Review: 09/09/24 10:49 am
From: RICHARD in APPLETON
Last Overall: 5 Stars.
Average Ratings
Overall: 4.96 stars.
Timeliness: 4.96 stars.
Quality: 4.97 stars.
Value: 4.93 stars.
Most Reviewed
πŸ₯‡ APPLETON (1884)
πŸ₯ˆ NEENAH (516)
πŸ₯‰ MENASHA (335)
πŸ‘ GREENVILLE (214)

Recent Reviews

Posted 3 days ago.
Richard in Appleton on 09/09/24
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Richard said: Dilan did a great job. Also very informative. He gave me tips on things I should be doing that will be helpful. Thanks.
Posted 6 days ago.
Julie in Menasha on 09/06/24
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Julie said: Dilan was helpful and polite. Thanks C&W!
Posted 6 days ago.
Joel in Hortonville on 09/06/24
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Posted 8 days ago.
Shannon in Appleton on 09/04/24
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Posted 8 days ago.
Camille in Wrightstown on 09/04/24
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Camille said: Dilan was great! Competent, friendly and enjoyable. Another REALLY Good Guy!
THANKS
Posted 9 days ago.
Kay in Appleton on 09/03/24
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Posted 9 days ago.
Marjorie in Appleton on 09/03/24
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Marjorie said: Evan, very friendly. Did a great job as usual. Also changed the batteries for me. Very thoughtful. Thank you.
I will be calling around December for furnace check. I have been with you for many years.
Posted 15 days ago.
Melissa in Kimberly on 08/28/24
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Melissa said: Eric is always polite and courteous. He is honest and keeps me informed on how my furnace and air conditioning are performing.
Posted 16 days ago.
Kerri in Appleton on 08/27/24
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Kerri said: Evan did a very thorough job today. He clean all the cottonwood out of our air conditioning unit and even rescued 5 frogs from our egress window. 😊 I will be calling tomorrow to schedule our furnace tube up. Thank you for the good quality of work today.
Posted 16 days ago.
Christine in Appleton on 08/27/24
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Christine said: Eric is the best! His knowledge and expertise are superb! He has a personality that makes me feel confident that he is the best person to be servicing my furnace. I trust what he says because he can explain things in an easy-to-understand way without making me feel like an idiot. No question is a stupid one. I truly appreciate his input and his advice. Eric is definitely a great asset to your company!
Posted 17 days ago.
Jeremy in Appleton on 08/26/24
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Jeremy said: We greatly appreciate the technician that came out to fix our AC on what has been the hottest day of the year so far. He explained everything and communicated that he would have to come back due to the air conditioner freezing up. He was able to come back and complete the job within 20 minutes of arriving. Thank you.
Company Response: I'm so glad we were able to get you up and running!
Posted 17 days ago.
Jan in Neenah on 08/26/24
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Jan said: Evan continues to provide timely, professional service. He is knowledgeable & personable. What an asset to your company!
Posted 20 days ago.
Ken & Melissa in Appleton on 08/23/24
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Posted 20 days ago.
Terri in Kimberly on 08/23/24
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Terri said: Eric did a fantastic job. He was upfront, honest and very polite. Will recommend him every time.
Posted 21 days ago.
Richard & Jenny in Sherwood on 08/22/24
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Richard & Jenny said: Eric was very professional and very knowledgeable. Very good service technician.
Posted 23 days ago.
Heather in Appleton on 08/20/24
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Heather said: Eric was extremely helpful with explaining options for my HVAC based on a routine check and clean.
Posted 24 days ago.
John in Oshkosh on 08/19/24
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John said: Evan is a superb, fantastic technician who was friendly, courteous and a master of his craft. I could not be happier with this great comprehensive service on an AC/furnace check. I will be a life long customer and will recommend the Good Guys to friends and family.
Company Response: Thank you so much for taking the time to share your great experience with us! We appreciate any and all referrals! We won't let you down! -Dan C (owner)
Posted 27 days ago.
Kathy in Appleton on 08/16/24
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Posted 27 days ago.
Edward & Carol in Oshkosh on 08/16/24
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Edward & Carol said: Evan did a great job, as usual.
Posted 27 days ago.
Scott in Appleton on 08/16/24
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Scott said: Did a good job was both professional and polite.
Posted 30 days ago.
Janet in Appleton on 08/13/24
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Janet said: Dilan was great! Prompt, knowledgeable, efficient, pleasant. Thank you!
Posted 30 days ago.
Duane in Menasha on 08/13/24
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Duane said: Very happy with Evan. Had a few questions on filters that he answered for me. Very professional.
Posted 31 days ago.
Shari in Neenah on 08/12/24
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Shari said: Evan is the best. He had to recheck something from last year and did it right away. He set my mind at ease, letting me know the AC was good for another year.
Posted 35 days ago.
James & Janet in Appleton on 08/08/24
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Posted 35 days ago.
Heather in Appleton on 08/08/24
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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