Customer Sign In⚪Call Tracker

We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Overall / Last
Total Reviews: 3966
Last Review: 03/22/25 12:03 pm
From: RICHARD in APPLETON
Last Overall: 5 Stars.
Average Ratings
Overall: 4.96 stars.
Timeliness: 4.96 stars.
Quality: 4.97 stars.
Value: 4.93 stars.
Most Reviewed
🥇 APPLETON (2027)
🥈 NEENAH (555)
🥉 MENASHA (360)
👍 GREENVILLE (232)

Recent Reviews

Posted 2 days ago.
Richard in Appleton on 03/22/25
Verified Customer

Overall
Value
Timeliness
Quality
Posted 3 days ago.
Leann in Appleton on 03/21/25
Verified Customer

Overall
Value
Timeliness
Quality
Leann said: James does quality work and keeps me informed about my furnace. I would highly recommend him.
Posted 3 days ago.
Bill in Appleton on 03/21/25
Verified Customer

Overall
Value
Timeliness
Quality
Posted 3 days ago.
Ross &stephanie in Appleton on 03/21/25
Verified Customer

Overall
Value
Timeliness
Quality
Ross &stephanie said: Very professional.
Posted 12 days ago.
Deborah & Gerald in Appleton on 03/12/25
Verified Customer

Overall
Value
Timeliness
Quality
Deborah & Gerald said: On time, did an excellent job, helpful, very professional and polite.
Posted 13 days ago.
Perry & Jan in Neenah on 03/11/25
Verified Customer

Overall
Value
Timeliness
Quality
Posted 16 days ago.
Dennis & Brenda in Appleton on 03/08/25
Verified Customer

Overall
Value
Timeliness
Quality
Dennis & Brenda said: Evan's explanation of the service call and repair work that needs to be done, was very helpful. Thank you Evan.
Posted 16 days ago.
Diane in Appleton on 03/08/25
Verified Customer

Overall
Value
Timeliness
Quality
Diane said: Dilan did a great job. thank you
Posted 17 days ago.
Edward & Carol in Oshkosh on 03/07/25
Verified Customer

Overall
Value
Timeliness
Quality
Posted 17 days ago.
Bill in Black Creek on 03/07/25
Verified Customer

Overall
Value
Timeliness
Quality
Bill said: as usual Eric did a great job
Posted 17 days ago.
Jereme in Appleton on 03/07/25
Verified Customer

Overall
Value
Timeliness
Quality
Jereme said: The technician was on time, efficient, polite, and fantastic to work with. Answered all my questions. Thank you so much and I look forward to next year's service.
Posted 19 days ago.
Peter & Jane in Neenah on 03/05/25
Verified Customer

Overall
Value
Timeliness
Quality
Posted 19 days ago.
Kathleen in Menasha on 03/05/25
Verified Customer

Overall
Value
Timeliness
Quality
Posted 20 days ago.
Daniel in Appleton on 03/04/25
Verified Customer

Overall
Value
Timeliness
Quality
Posted 20 days ago.
Chuck & Karen in Menasha on 03/04/25
Verified Customer

Overall
Value
Timeliness
Quality
Chuck & Karen said: Thank you Matt for your professional service once again. We will see you next year.
Posted 21 days ago.
Becky in Appleton on 03/03/25
Verified Customer

Overall
Value
Timeliness
Quality
Becky said: Eric always does a great job, explains what he's doing, and is so friendly!
Posted 24 days ago.
Brian & Cheryl in Appleton on 02/28/25
Verified Customer

Overall
Value
Timeliness
Quality
Posted 24 days ago.
Keith & Kelly in Neenah on 02/28/25
Verified Customer

Overall
Value
Timeliness
Quality
Keith & Kelly said: He did a great and informed us of what he did. Thanks so much
Posted 24 days ago.
Rachael in Appleton on 02/28/25
Verified Customer

Overall
Value
Timeliness
Quality
Rachael said: Eric did a great job as always!
Posted 25 days ago.
William / Carol in Kaukauna on 02/27/25
Verified Customer

Overall
Value
Timeliness
Quality
Posted 26 days ago.
Richard & Linda in Appleton on 02/26/25
Verified Customer

Overall
Value
Timeliness
Quality
Richard & Linda said: Dilan does a great job when he cleans our furnace. Always friendly.
Posted 27 days ago.
Jim & Ann in Menasha on 02/24/25
Verified Customer

Overall
Value
Timeliness
Quality
Jim & Ann said: James was the best!
Posted 28 days ago.
Chris & April in Kaukauna on 02/24/25
Verified Customer

Overall
Value
Timeliness
Quality
Chris & April said: Dilan gave us good advice and a few options for replacing our old and expensive heater. Really appreciate it!
Posted 28 days ago.
Brent & Natalie in Appleton on 02/24/25
Verified Customer

Overall
Value
Timeliness
Quality
Brent & Natalie said: The service tech did a great job on tuning up the heater for me and did a really nice job explaining what were some issues to keep track of in the future.
Posted 31 days ago.
Dan & Julie in Combined Locks on 02/21/25
Verified Customer

Overall
Value
Timeliness
Quality
Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2025 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status