Customer Sign InCall Tracker

We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Overall / Last
Total Reviews: 4509
Last Review: 05/18/26 4:05 pm
From: ROGER & ELIZABETH in COMBINEDLOCKS
Last Overall: 5 Stars.
Average Ratings
Overall: 4.97 stars.
Timeliness: 4.96 stars.
Quality: 4.97 stars.
Value: 4.94 stars.
Most Reviewed
🥇 APPLETON (2315)
🥈 NEENAH (630)
🥉 MENASHA (397)
👍 GREENVILLE (269)

Recent Reviews

Posted 2 days ago.
Roger & Elizabeth in Combined Locks on 05/18/26
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Posted 2 days ago.
Brian in Appleton on 05/18/26
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Posted 3 days ago.
Jim & Sarah in Appleton on 05/17/26
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Jim & Sarah said: Eric is our go to! I do not want anyone else to service our home HVAC! I trust Eric and what he tells me our home needs! He has become a “friend” if I’m allowed to call him that in the sense of trusting him in our home! He has our best interest at heart! A true professional that is an outstanding part of your team!
Posted 5 days ago.
Jeanne in Appleton on 05/15/26
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Jeanne said: My overall experience was very good. All my questions were answered well. Service was friendly.
Posted 5 days ago.
Nancy & David in Appleton on 05/15/26
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Nancy & David said: Andre was on time, very polite and communicated what he was doing very clearly.
Posted 5 days ago.
Beverly in Neenah on 05/15/26
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Beverly said: Andre was amazing! He really took the time to explain what the issue was, and how he was fixing it. I feel so bad that my AC needed so much TLC.
Posted 5 days ago.
Kevin & Sarah in Appleton on 05/15/26
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Kevin & Sarah said: Eric is always awesome!
Posted 5 days ago.
John & Katherine in Neenah on 05/15/26
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John & Katherine said: The good guys always do a great job. Very courteous. Very respectful of our property. I will never go anywhere else. They have been our go-to for 5 years since we moved into this house. Thank you for keeping our systems running smoothly all year round.
Posted 7 days ago.
Scott in Appleton on 05/13/26
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Scott said: Another great job by Eric. He was very thorough and explained everything before doing any work.
Posted 8 days ago.
David & Jeanine in Appleton on 05/12/26
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Posted 9 days ago.
Joann in Neenah on 05/11/26
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Joann said: It was nice to see the same person as I did last year. Very professional.
Posted 9 days ago.
Steve & Virginia in Appleton on 05/11/26
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Posted 10 days ago.
Dennis in Oshkosh on 05/10/26
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Dennis said: We appreciate "The Good Guys" and Evan. He's always prompt, communicates well and keeps us up and running. THANK YOU~!
Posted 12 days ago.
Jim in Appleton on 05/08/26
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Jim said: I have been a customer for 11 years. Eric and Andre came to my home to preform a AC/Tune up today. I found Eric and Andre to be efficient friendly informative and personable. I would not hesitate to request either of these tech's come to my home in the future.
Posted 12 days ago.
Thomas & Kristie in Hortonville on 05/08/26
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Posted 13 days ago.
Chris in Hortonville on 05/07/26
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Posted 15 days ago.
Jim And Linda in Appleton on 05/05/26
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Jim And Linda said: Andre is a really nice young man. He is easy to talk to, and did a good job explaining the service report. We were glad to have him here. He was accompanied by Eric who has been here before, it was great to see him again.
Posted 16 days ago.
Jim & Debbie in Shiocton on 05/04/26
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Posted 16 days ago.
Anthony in Neenah on 05/04/26
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Anthony said: Evan is great.
Posted 22 days ago.
Linda & Duane in Appleton on 04/28/26
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Linda & Duane said: Dilan took time to explain why running a dehumidifier is important as well as answered some questions I had about my furnace. I appreciated that!
Posted 23 days ago.
Gerald in Combined Locks on 04/27/26
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Posted 23 days ago.
Brian & Cheryl in Appleton on 04/27/26
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Posted 23 days ago.
Autumn in Appleton on 04/27/26
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Autumn said: Eric was kind, honest, and realistic. The furnace tune-up was quick, and he even took a look at and fixed our air conditioner after I said I thought we would need a new one, when that wasn't what he came out for originally. Much appreciated!
Posted 27 days ago.
Westscot & Jane in Appleton on 04/23/26
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Westscot & Jane said: Eric is very thorough and polite.
Posted 27 days ago.
Dennis in Appleton on 04/23/26
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Dennis said: Can only judge the quality of work by how my furnace performs over the this year. Everything's been great so far and I expect that will continue.

Company Response: If it doesn't you know who to call. We'll be here, ready to go!
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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