We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Recent Reviews

Posted 7 hours ago.
Kathleen in Menasha on 07/26/24
Verified Customer

Overall
Value
Timeliness
Quality

Kathleen said: Tech was on time, friendly and efficient. No complaints.

Posted 2 days ago.
Paul in Menasha on 07/25/24
Verified Customer

Overall
Value
Timeliness
Quality

Paul said: James was on time and great to work with.

Posted 4 days ago.
John & Liane in Neenah on 07/22/24
Verified Customer

Overall
Value
Timeliness
Quality

John & Liane said: Everything went very well, and Evan answered several questions I asked regarding different issues. I appreciated the time he took to give me good information.

Posted 4 days ago.
Michael in Appleton on 07/22/24
Verified Customer

Overall
Value
Timeliness
Quality

Posted 5 days ago.
Dennis in Appleton on 07/22/24
Verified Customer

Overall
Value
Timeliness
Quality

Posted 6 days ago.
Dan in Neenah on 07/20/24
Verified Customer

Overall
Value
Timeliness
Quality

Posted 7 days ago.
Maren in Neenah on 07/19/24
Verified Customer

Overall
Value
Timeliness
Quality

Posted 10 days ago.
Emma in Appleton on 07/17/24
Verified Customer

Overall
Value
Timeliness
Quality

Posted 16 days ago.
Jeff in Appleton on 07/11/24
Verified Customer

Overall
Value
Timeliness
Quality

Jeff said: Dilan is great! He is very meticulous and gives us great feedback. Also respectful of our property and pets.

Posted 18 days ago.
Susan in Greenville on 07/09/24
Verified Customer

Overall
Value
Timeliness
Quality

Susan said: Our tech was great. He was running behind due to the rainy weather, but called to let us know. He answered questions made suggestions, but wasn’t trying to sell anything. We’ll continue to return to you for any future needs. Thanks!

Posted 18 days ago.
George & Jean in Appleton on 07/08/24
Verified Customer

Overall
Value
Timeliness
Quality

Posted 19 days ago.
Nicole in Appleton on 07/08/24
Verified Customer

Overall
Value
Timeliness
Quality

Nicole said: Evan arrived early, worked quickly, and was very thorough.

Posted 19 days ago.
Alli in Appleton on 07/08/24
Verified Customer

Overall
Value
Timeliness
Quality

Alli said: Dilan was amazing! He was extremely knowledgeable and did a great job. Our AC is running so much quieter now, thanks to his recommendation! I will definitely be a repeat customer. Thanks again, Dilan!

Posted 24 days ago.
Ed in Menasha on 07/03/24
Verified Customer

Overall
Value
Timeliness
Quality

Ed said: Eric has ben doing my furnace and AC service and maintenance for years and is a great service guy I highly recommend The Good guys and Eric for all service and maintenance needs

Posted 24 days ago.
Paul in Hortonville on 07/02/24
Verified Customer

Overall
Value
Timeliness
Quality

Paul said: Eric was super nice and great to work with!

Posted 25 days ago.
Beth in Neenah on 07/02/24
Verified Customer

Overall
Value
Timeliness
Quality

Beth said: Dilan arrived on time; was very considerate, offering to put shoe covers on right away. He was very thorough in his work and personable in his interactions. Thank you Dilan!

Posted 25 days ago.
Steven in Appleton on 07/01/24
Verified Customer

Overall
Value
Timeliness
Quality

Posted 26 days ago.
Matt in Combined Locks on 07/01/24
Verified Customer

Overall
Value
Timeliness
Quality

Matt said: James was on time and did a great job.

Posted 26 days ago.
Jerry in Little Chute on 06/30/24
Verified Customer

Overall
Value
Timeliness
Quality

Jerry said: Overall very positive experience. Evan was on time, explained what he did and found, and very happy with the service. Thank you!

Posted 28 days ago.
Amber in Appleton on 06/28/24
Verified Customer

Overall
Value
Timeliness
Quality

Posted 28 days ago.
James / Jamie in Appleton on 06/28/24
Verified Customer

Overall
Value
Timeliness
Quality

James / Jamie said: Eric was great; very knowledgeable. He suggested a UV system, which we purchased and he installed. Love it!

Posted 28 days ago.
Chad in Little Chute on 06/28/24
Verified Customer

Overall
Value
Timeliness
Quality

Chad said: Evan arrived an hour early. Smooth sailing for a tuneup. Finished in an hour. Love the Good Guys

Posted 30 days ago.
Lee & Christine in Neenah on 06/27/24
Verified Customer

Overall
Value
Timeliness
Quality

Posted 30 days ago.
Jeff & Ruth in Appleton on 06/27/24
Verified Customer

Overall
Value
Timeliness
Quality

Jeff & Ruth said: Eric was and is a good guy to work with. He did an excellent job.

Posted 30 days ago.
Susan in Wrightstown on 06/26/24
Verified Customer

Overall
Value
Timeliness
Quality

Susan said: James is a professional. After years of hearing a loud noise in cold air returns, last year he found a gas pipe was resting on the return causing vibration! OMG, how sweet to not hear that noise anymore. James was here today to check furnace and A/C. I totally trust him to take care of our equipment. Thank you, James.