We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Recent Reviews

Posted 27 minutes ago.
Chuck & Cheryl in Appleton on 06/14/25
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Chuck & Cheryl said: Eric is the best! Expert in his field, kind, always considerate & conscientious.

Posted 23 hours ago.
Pat & Mary in Appleton on 06/13/25
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Pat & Mary said: Eric was very pleasant to work with, patient and knowledgeable.

Posted 3 days ago.
Clay in Appleton on 06/11/25
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Clay said: James was great. Explained everything thoroughly and was very professional.

Posted 3 days ago.
Michael in Appleton on 06/11/25
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Michael said: The Good Guys always provides great service.

Posted 3 days ago.
Mike & Pam in Appleton on 06/11/25
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Mike & Pam said: Eric is solid, professional and trustworthy, he's great to have on our team too !

Posted 4 days ago.
Richard & Kathleen in Appleton on 06/10/25
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Richard & Kathleen said: Everything went as scheduled. The technician was friendly and professional.

Posted 4 days ago.
Al in Appleton on 06/10/25
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Al said: Eric was very knowledgeable and informative. We were very pleased with the service.

Posted 5 days ago.
Jim & Janet in Appleton on 06/09/25
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Jim & Janet said: Another great job by the "Good Guys"

Posted 5 days ago.
Edward & Laura in Neenah on 06/09/25
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Edward & Laura said: I forgot to buy furnace filters after we used the last one. Matt was very helpful in changing that for me. As always we were pleased with your service.

Posted 5 days ago.
Chris & Mary in Appleton on 06/09/25
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Chris & Mary said: Josh did an amazing job with my AC tune-up! Very thorough and great customer service!

Posted 5 days ago.
Chris & Lisa in Appleton on 06/09/25
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Chris & Lisa said: Our tech, Erich, has done, as always a highly professional, excellent job!
Thanks!

Posted 7 days ago.
Jeff & Amy in Appleton on 06/07/25
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Jeff & Amy said: Eric was very thorough and explained everything he was doing to us. Great experience as always!

Posted 8 days ago.
Shannon in Appleton on 06/06/25
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Posted 8 days ago.
Dennis in Oshkosh on 06/06/25
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Dennis said: Evan and The Good Guys are the best. Always great communication ahead of and after the service. THANK YOU!

Posted 8 days ago.
Mark & Mary in Kimberly on 06/06/25
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Mark & Mary said: This was one of my best appointments. Evan was on time, professional, kind, pleasant and efficient. It is so good to work with someone like Evan and look forward to continuing our relationship.

Posted 8 days ago.
Jason in Menasha on 06/06/25
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Posted 8 days ago.
Bob in Appleton on 06/06/25
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Bob said: Matt did an outstanding job in servicing my 10 year old Amana Air Conditioner.

Posted 9 days ago.
Jim in Appleton on 06/05/25
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Jim said: Our service was excellent and thorough, the communication was superb and friendly, price very reasonable

Posted 9 days ago.
Jacob in Appleton on 06/05/25
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Jacob said: Eric was great. Personable and efficient. Did push but instead gave great advice which I plan on following.

Posted 9 days ago.
James & Su in Appleton on 06/05/25
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James & Su said: Eric called to ask if he could arrive early🥳. He was efficient and did excellent work!

Posted 10 days ago.
Larry in Greenville on 06/04/25
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Larry said: Eric is at the top of technicians. He was very polite. He explained everything to me. He went above and beyond. Eric is an exceptional employee, and you should do everything you can to retain him.

Posted 10 days ago.
Paul And Susan in Menasha on 06/04/25
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Paul And Susan said: Answered all our questions so thoroughly. Very nice

Posted 10 days ago.
Ellie in Appleton on 06/04/25
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Posted 11 days ago.
Michael in Neenah on 06/03/25
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Michael said: Evan called ahead as he was going to be about 10 minutes early, answered my questions and carried himself in a very proffessional manner.

Posted 11 days ago.
Kyle in Appleton on 06/03/25
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Kyle said: Super super good service. Very friendly and knowledgeable. Just proved we made the right choice going with The Good Guys!