Customer Sign In⚪Call Tracker
We are currently addressing a large amount of emergency work. Our team is doing our best to get to everyone as soon as possible. Thank you for your patience and understanding. If you haven't, please consider having your furnace tuned up annually to help prevent breakdowns. Furnaces need attention.

Recent Reviews (Page 2)

Posted 21 days ago.
Steve in Appleton on 11/15/24
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Posted 21 days ago.
Becky in Appleton on 11/15/24
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Becky said: he was very nice did a great job
Posted 22 days ago.
Jack & Julie in Menasha on 11/14/24
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Posted 22 days ago.
Chris in Appleton on 11/14/24
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Posted 22 days ago.
Daniel in Appleton on 11/14/24
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Daniel said: Eric was great. He was friendly and courteous. He also enjoyed all our Packer "stuff". Thank you, Eric.
Posted 22 days ago.
James in Appleton on 11/14/24
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James said: Matt was excellent for my first boiler tune up experience. He made sure to take the time to walk me through all the important things and made sure I understood everything I needed to know. He also let me know that The Good Guys also offer A/C estimates/installation, which is a project I have been wanting to start. I appreciate the excellent service!
Posted 22 days ago.
Rick in Appleton on 11/14/24
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Rick said: Josh was very informative about how the furnace works and did a thorough job of servicing it.
Posted 23 days ago.
Scott in Appleton on 11/13/24
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Scott said: As always another great experience. Matt was on time, professional and explained everything that needed done. Thank you very much.
Posted 23 days ago.
Audrey in Neenah on 11/13/24
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Posted 23 days ago.
Tim & Denise in Appleton on 11/13/24
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Tim & Denise said: Our technician was efficient, respectful and friendly. Great guy!
Posted 24 days ago.
Chris in Neenah on 11/12/24
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Posted 24 days ago.
Sylvia & Mike in Kaukauna on 11/12/24
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Sylvia & Mike said: James arrived on time, was friendly and polite and found his way to basement, completed the maintenance checkup fairly fast, had no concerns, processed payment and on his way to next appointment. Never had any problems with any technician/company throughout the years. Happy and satisfied with choice of furnace which runs great and always excellent customer service (if needed) and easy use of website/payment option. Your company can always be recommended.
Posted 24 days ago.
Gene & Julie in Neenah on 11/12/24
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Gene & Julie said: Eric did an excellent job of servicing our furnace. He was extremely knowledgeable and made some great suggestions to improve our heating system, and save money. We are long term customers, and your employees are the reason we keep coming back to you. We also worked with Steve to estimate and Andy to install a Fresh Air intake system. Again great experience…. Great examples of Customer Service at its finest!!!!
Posted 24 days ago.
Matthew in Neenah on 11/12/24
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Posted 25 days ago.
Amber in Appleton on 11/12/24
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Amber said: Evan was great! Very courteous and professional. Fast and efficient. We appreciate Evan and The Good Guys!
Posted 25 days ago.
Bruce in Appleton on 11/11/24
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Bruce said: Really appreciated Dilan today. Approachable, communicative, knowledgeable, and efficient! Would like someone to contact us regarding an estimate to remove an old oil tank from our basement crawl space. Thank you. Bruce
Posted 25 days ago.
Eugene in Appleton on 11/11/24
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Posted 28 days ago.
Barry in Hortonville on 11/08/24
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Barry said: Josh did a great job! He had valuable insight on the condition of our 20yr old furnace and was able to discuss some concerns I had about our HVAC system.
Posted 28 days ago.
Abagail & Kevin in Neenah on 11/08/24
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Abagail & Kevin said: Every technician we’ve experienced has been polite, punctual and professional.
Posted 29 days ago.
Jeff & Vicki in Appleton on 11/07/24
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Jeff & Vicki said: Eric was great and very knowledgeable. Called and was able to come earlier than expected which was great. Answered all my questions.
Posted 29 days ago.
Pat in Appleton on 11/07/24
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Pat said: Very professional and made me feel at ease and believe he is someone I could trust.
Posted 29 days ago.
Krystyna in Appleton on 11/07/24
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Krystyna said: Erik is always amazing at customer service. Very knowledgeable. Always prompt.
Posted 30 days ago.
Tim & Kelly in Appleton on 11/06/24
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Posted 30 days ago.
Patrick in Neenah on 11/06/24
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Patrick said: Evan spent time thoroughly answering the few questions I had on today's work.
Posted 30 days ago.
Ken in Menasha on 11/06/24
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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