Customer Sign InCall Tracker

Recent Reviews (Page 2)

Posted 29 days ago.
David & Kathy in Larsen on 03/12/26
Verified Customer

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Value
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Quality
Posted 30 days ago.
Chuck in Appleton on 03/12/26
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Chuck said: Great timely service that was well explained.
Posted 30 days ago.
Ken & Lori in Little Chute on 03/12/26
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Ken & Lori said: Another excellent service experience - Thank You!!!!
Posted 31 days ago.
David in Oshkosh on 03/11/26
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Quality
Posted 33 days ago.
Bob And Tammy in Neenah on 03/09/26
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Bob And Tammy said: ALL GOOD ! just have to find Josh,s hot fishin spots.
Posted 33 days ago.
Rachael in Appleton on 03/09/26
Verified Customer

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Rachael said: Eric was amazing as always. He made sure our furnace was in great shape. Thanks for the awesome service.
Posted 33 days ago.
Greg & Joyce in Kaukauna on 03/09/26
Verified Customer

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Greg & Joyce said: James is so wonderful and personable to work with
Posted 33 days ago.
Kurt & Meghan in Seymour on 03/09/26
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Kurt & Meghan said: Another successful furnace tune up with James! He is always punctual and really takes great care in making sure everything is in shape and ready to roll for another heating season.
Posted 37 days ago.
Anna in Little Chute on 03/05/26
Verified Customer

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Anna said: Everything is excellent like it always is. I have always been happy with The Good Guys!
Posted 37 days ago.
Richard Or Germaine in Appleton on 03/05/26
Verified Customer

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Richard Or Germaine said: Josh was courteous, professional, and friendly. He fully explained the work done. Very much appreciated.
Posted 38 days ago.
Charles & Debra in Appleton on 03/04/26
Verified Customer

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Charles & Debra said: Eric is awesome! He does fantastic and throughout the process!
Posted 38 days ago.
Kathy in Menasha on 03/04/26
Verified Customer

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Kathy said: We were pleased with the work Dilan did. Dilan arrived on time, did our yearly cleaning and explained how things looked in our furnance. Went over everything when he gave us the bill. Will recommend both Dilan and your company to our family and friends.
Posted 39 days ago.
Jereme in Appleton on 03/03/26
Verified Customer

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Jereme said: Prompt & efficient. Thank you!
Posted 40 days ago.
Vicky in Greenville on 03/02/26
Verified Customer

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Vicky said: I let Josh know about an issue we had with our furnace last week. He found a code which he hasn't seen before. Said he would investigate further with Andy. I appreciate his attention to this matter. Everything was great! See you next year, unless an issue comes up. Thank you.
Posted 43 days ago.
Doug in Kaukauna on 02/27/26
Verified Customer

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Quality
Doug said: My meeting with the tech was quite helpful. He furnished me with some details that I'd forgotten about as in the furnace was past its warrantee and how I could get the most from the unit going forward. I appreciated his help!
Posted 43 days ago.
Jennie & Michael in Kaukauna on 02/27/26
Verified Customer

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Jennie & Michael said: James does a great job!
Posted 44 days ago.
Mike in Neenah on 02/26/26
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Posted 44 days ago.
Eric in Greenville on 02/26/26
Verified Customer

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Eric said: Eric is a great HVAC Tech. He provided a quality inspection on our new furnace. Answered all my questions.

As an aside, this survey tool is substandard. 1. Scoring 1-5 isn't clear. 2. Submit button is missing.
Call me to discuss.
Company Response: I'm glad everything went great with our tech! In regards to the substandard survey design, 1 is labeled poor and 5 is labeled as great. The submit button is also very large and labeled "Share your experience". I got some input from outside UX contacts and made changes as of today, so the next time it should be a lot nicer. -Dan C
Posted 45 days ago.
Jerome & Marcia in New London on 02/25/26
Verified Customer

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Jerome & Marcia said: Great service. Josh did a very thorough job on our furnace check up. Josh is very informative, explains everything very well.
Posted 45 days ago.
Jack in Appleton on 02/25/26
Verified Customer

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Posted 45 days ago.
Eric in Appleton on 02/25/26
Verified Customer

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Eric said: Great job. Tech was fast and super friendly. Always love working with you guys.
Posted 45 days ago.
Steve in Appleton on 02/25/26
Verified Customer

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Steve said: Eric did a good job of explaining everything.
Posted 46 days ago.
Bonnie in Greenville on 02/24/26
Verified Customer

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Bonnie said: Evan is the Best! I will recommend him every year!
Posted 47 days ago.
Laura & David in Neenah on 02/23/26
Verified Customer

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Posted 48 days ago.
Christine in Appleton on 02/22/26
Verified Customer

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Christine said: Josh arrived on time, excellent work, explained work needed to avoid bigger problems. Left work area clean, was very professional and worked in a timely manner. Thanks Josh
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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