Tracy said: Dilan was super nice, helpful and informative. He explained what he was doing, what he found and what to expect. He told me who to talk to andwhat to plan on for next year.

Shay said: Eric was great at answering any questions we had!

Alex said: Josh was great. Very knowledgeable and easy to talk to. Was willing to explain stuff thoroughly and in a way that made sense. Would gladly have him do work in my home again.

Kevin & Carol said: Evan gave us a call to ask if he could come 10mins ahead of our appt as he was running ahead of schedule..love the heads up!

Brenda said: Josh was prompt, friendly and thorough.

Ray said: Eric was courteous and explained each step of the process.

Jim said: Our service was great! Freindly, efficent and on time...thank you !

Becky said: he was very nice did a great job

Daniel said: Eric was great. He was friendly and courteous. He also enjoyed all our Packer "stuff". Thank you, Eric.

James said: Matt was excellent for my first boiler tune up experience. He made sure to take the time to walk me through all the important things and made sure I understood everything I needed to know. He also let me know that The Good Guys also offer A/C estimates/installation, which is a project I have been wanting to start. I appreciate the excellent service!

Rick said: Josh was very informative about how the furnace works and did a thorough job of servicing it.

Scott said: As always another great experience. Matt was on time, professional and explained everything that needed done. Thank you very much.

Tim & Denise said: Our technician was efficient, respectful and friendly. Great guy!

Sylvia & Mike said: James arrived on time, was friendly and polite and found his way to basement, completed the maintenance checkup fairly fast, had no concerns, processed payment and on his way to next appointment. Never had any problems with any technician/company throughout the years. Happy and satisfied with choice of furnace which runs great and always excellent customer service (if needed) and easy use of website/payment option. Your company can always be recommended.

Gene & Julie said: Eric did an excellent job of servicing our furnace. He was extremely knowledgeable and made some great suggestions to improve our heating system, and save money. We are long term customers, and your employees are the reason we keep coming back to you. We also worked with Steve to estimate and Andy to install a Fresh Air intake system. Again great experience…. Great examples of Customer Service at its finest!!!!

Amber said: Evan was great! Very courteous and professional. Fast and efficient. We appreciate Evan and The Good Guys!