Posted 23 days ago. Gary & Sue in Appleton on 03/04/23 Verified Customer
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Gary & Sue said: Hi Matt, did a great job. I was pleased since I had a tune up appointment set for the end of March that you did not charge me for a service call and where able to complete my fix on my furnace and do the tune up. thank you Gary Simonsen
Posted 24 days ago. Samantha in Appleton on 03/03/23 Verified Customer
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Samantha said: Very Friendly and Personable
Posted 24 days ago. Tim & Sheri in Kaukauna on 03/03/23 Verified Customer
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Tim & Sheri said: James was on time. Gave me my update on the furnace. He was very friendly. Asked if I had any questions which was nice. Great experience, thank you!
Posted 25 days ago. Mark & Terry in Neenah on 03/02/23 Verified Customer
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Mark & Terry said: Evan was great. He asked if we wanted our filter changed instead of just doing it. We liked that we were part of the decision making. I know changing a filter is minor but it made us feel that we could trust Evan to let us know if something major was wrong with the furnace. Great communication with the customer.
Posted 26 days ago. John & Carrie in Appleton on 03/01/23 Verified Customer
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John & Carrie said: Eric was great! He listened to what what was going on with our furnace and found the issue pretty quickly. He fixed it & tested it multiple times to make sure it was okay before leaving and told me to call right away if there was any other problem. He was friendly & knowledgeable. We have always been happy with the service we’ve received from your company. Keep up the great work!
Posted 26 days ago. Jeff & Ruth in Appleton on 03/01/23 Verified Customer
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Jeff & Ruth said: Eric was great, as usual. Everything went without a hitch.
Posted 26 days ago. Edward & Carol in Oshkosh on 03/01/23 Verified Customer
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Edward & Carol said: Evan was on time and did a great job.
Posted 26 days ago. Jill in Appleton on 03/01/23 Verified Customer
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Jill said: Thanks, Eric!
Posted 27 days ago. Stephen & Angela in Appleton on 02/28/23 Verified Customer
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Stephen & Angela said: Matt did a great job. He was able to come quickly and solved my problem right away. Thank you.
Posted 27 days ago. Patrick & Tracy in Appleton on 02/28/23 Verified Customer
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Posted 27 days ago. Mike in Menasha on 02/28/23 Verified Customer
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Mike said: All good great job service technicians was a real professional
Posted 27 days ago. Becky in Appleton on 02/28/23 Verified Customer
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Becky said: Dilan was very nice and explained everything he was checking, suggestions given on when to replace the Aprilaire filter and tubing. Very efficient. Thank you Dilan!
Posted 28 days ago. Linda in Appleton on 02/27/23 Verified Customer
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Linda said: I was appreciative of the time Nuegi took to show me where he installed the surge protector and what to watch for with it. Thanks!
Posted 28 days ago. Kevin in Combined Locks on 02/27/23 Verified Customer
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Posted 28 days ago. Jamie in Kaukauna on 02/27/23 Verified Customer
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Jamie said: Was awesome! Very polite, it was icy out he immediately apologized but I completely understand! Thank you!
Posted 29 days ago. Ken & Lori in Little Chute on 02/26/23 Verified Customer
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Posted 31 days ago. Vicky in Greenville on 02/24/23 Verified Customer
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Posted 31 days ago. Kyle in Neenah on 02/24/23 Verified Customer
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Kyle said: We were told someone would call when they were in the area and within 30 minutes he called and was here. He had the part in his van and replaced the part and was gone within 30 minutes as well.
Posted 31 days ago. Eugene & Jane in Appleton on 02/24/23 Verified Customer
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Eugene & Jane said: I have always been pleased with the service and James was very good.
Posted 32 days ago. John in Appleton on 02/23/23 Verified Customer
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Posted 33 days ago. Ryne in Appleton on 02/22/23 Verified Customer
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Posted 33 days ago. Chuck & Cheryl in Appleton on 02/22/23 Verified Customer
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Posted 34 days ago. John & Beverly in Appleton on 02/21/23 Verified Customer
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John & Beverly said: Eric was here this morning for a leak from our water softener. He explained that our softener system was 20 years old and that it needed replacing. He let us know this in a very informative way and we agreed that it needed replacement. He walked us through the procedure and took care of scheduling it. We appreciated his manners and will see him the first full week in March.
Posted 34 days ago. Tim & Mary in Appleton on 02/21/23 Verified Customer
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Tim & Mary said: I am always happy with Eric's knowledge and professionalism. He is an asset to your company.
Posted 34 days ago. Peter & Jane in Neenah on 02/21/23 Verified Customer
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Peter & Jane said: Evan was professional and gave me good feedback on our furnace. With service like that we are still big fans of The Good Guys and service technicians. Thank you.
Gary Simonsen