We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Recent Reviews

Posted 5 hours ago.
Bonnie in Greenville on 02/24/26
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Bonnie said: Evan is the Best! I will recommend him every year!

Posted 28 hours ago.
Laura & David in Neenah on 02/23/26
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Posted 2 days ago.
Christine in Appleton on 02/22/26
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Christine said: Josh arrived on time, excellent work, explained work needed to avoid bigger problems. Left work area clean, was very professional and worked in a timely manner. Thanks Josh

Posted 4 days ago.
Berta in Appleton on 02/20/26
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Berta said: Josh was super & a huge help about the temp I was setting ecobee at. How & why I was incorrectly setting it & was probably costing me more $. He reset ecobee which was also very helpful as it would’ve taken me much longer to do so.

Posted 4 days ago.
Joan in Appleton on 02/20/26
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Joan said: Josh was very thorough and kept me informed as to what he was doing. Great job!

Posted 4 days ago.
Aaron in Menasha on 02/20/26
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Aaron said: Dilan was very outgoing and informative and I appreciate his concern that my aged system needs to be replaced before it becomes a burden.

Posted 4 days ago.
Lee in Appleton on 02/20/26
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Lee said: I had my questions and concerns answered.

Posted 5 days ago.
Rob in Shiocton on 02/19/26
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Rob said: Professional service always is appreciated, he complimented my classic truck that doesnt hurt either.

Posted 5 days ago.
Pat in Neenah on 02/19/26
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Posted 5 days ago.
Bill in Appleton on 02/19/26
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Posted 5 days ago.
Bruce & Constance in Appleton on 02/19/26
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Bruce & Constance said: Excellent as usual

Posted 5 days ago.
Wayne in Greenville on 02/19/26
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Posted 6 days ago.
Ron & Betty in Appleton on 02/18/26
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Ron & Betty said: Evan was very pleasant to work with. He's knowledgeable and answered any questions I had. Excellent representative for your company.

Posted 7 days ago.
Charles in Neenah on 02/18/26
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Charles said: Since I switched to the Good Guys for my furnace needs I have been quite satisfied with the services provided. Thank You!

Posted 7 days ago.
Charles in Oshkosh on 02/17/26
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Charles said: I would strongly recommend The Good Guys to anyone who needs the services that they offer. Their technicians are top notch and clean up after themselves plus take the time to listen to you instead of brushing you off. Evan does an amazing job and am glad to have had him as my technician today

Posted 7 days ago.
Peter & Jane in Neenah on 02/17/26
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Peter & Jane said: Thank you to Evan for his professional service and friendly personality.

Posted 7 days ago.
Edward & Carol in Oshkosh on 02/17/26
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Edward & Carol said: Evan does a great job.

Posted 10 days ago.
Courtney in Neenah on 02/14/26
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Courtney said: Eric was thorough and professional. He was also personable and friendly towards my little kids. He answered all my questions and did not make me feel rushed. I was very pleased with the service. Thank you!

Posted 11 days ago.
Zach & Nicole in Little Chute on 02/13/26
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Zach & Nicole said: eric is very friendly and knowledgeable

Posted 11 days ago.
Peggy in Menasha on 02/13/26
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Peggy said: Evan was efficient and thorough. I'm confident he did an accurate job with good advice regarding my aging furnace!

Posted 12 days ago.
Kevin in Combined Locks on 02/12/26
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Posted 12 days ago.
Sally in Appleton on 02/12/26
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Sally said: Evan always does an awesome job. Explains what he did to regarding the annual check-up
On our furnace.

Posted 13 days ago.
Victoria in Appleton on 02/11/26
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Posted 13 days ago.
Jenny in Appleton on 02/11/26
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Posted 13 days ago.
Jon in Neenah on 02/11/26
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Jon said: Evan did a great job and was pleasant to deal with.