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Our business will be closed on July 4th in celebration of Independence Day. Our office will open on Monday July 7th.

We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Overall / Last
Total Reviews: 4065
Last Review: 07/03/25 6:04 pm
From: DONNA in APPLETON
Last Overall: 5 Stars.
Average Ratings
Overall: 4.96 stars.
Timeliness: 4.96 stars.
Quality: 4.97 stars.
Value: 4.94 stars.
Most Reviewed
🥇 APPLETON (2087)
🥈 NEENAH (567)
🥉 MENASHA (367)
👍 GREENVILLE (235)

Recent Reviews

Posted 2 days ago.
Donna in Appleton on 07/03/25
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Posted 3 days ago.
Carol Jean in Neenah on 07/02/25
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Carol Jean said: Very knowledgeable and friendly!
Posted 5 days ago.
Dan & Lynn in Appleton on 06/30/25
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Dan & Lynn said: Dilan did a great job and was respectful and friendly
Posted 8 days ago.
Sara in Appleton on 06/27/25
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Sara said: Thanks to Josh for great service today!
Posted 8 days ago.
Susan in Wrightstown on 06/27/25
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Susan said: Evan was great. Equipment is running fine and he said whatever we are doing, don't change a thing. Appreciate the coupons that brought the bill to what I think we paid last year. Also talked about tariffs and how that might impact parts or equipment and he said if you have it in stock, no uncharge...I really appreciate your work ethic and thank Evan for his attention to our furnace and A/C.
Posted 8 days ago.
Ray & Ellen in Appleton on 06/27/25
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Ray & Ellen said: He was on time and explained everything he was doing.
Posted 9 days ago.
Pete in Appleton on 06/26/25
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Posted 9 days ago.
Richard in Neenah on 06/26/25
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Richard said: Great.
Posted 10 days ago.
Edward in Appleton on 06/25/25
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Edward said: ERIC WAS right on time. Checked everything over and explained all.
Great job
thanks!
Posted 11 days ago.
Paul & Nicole in Hortonville on 06/24/25
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Paul & Nicole said: Josh is super nice, informative, and does a great job each time he has been here!
Posted 12 days ago.
Shannon in Appleton on 06/23/25
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Shannon said: Eric is great! Efficient and informative. Thanks Good Guys
Posted 14 days ago.
Bobbi in Fremont on 06/21/25
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Bobbi said: Evan did a very thorough and professional job. A very to personal young man. Job well done.
Posted 15 days ago.
Michelle in Appleton on 06/20/25
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Michelle said: Evan was very professional, courteous and efficient.
Posted 16 days ago.
Kevin & Carol in Hortonville on 06/19/25
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Kevin & Carol said: Never have had a bad experience, prompt, great service and knowledgeable techs!
Posted 16 days ago.
Tom in Appleton on 06/19/25
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Tom said: Evan was very professional and did a great job!!!
Posted 16 days ago.
Daniel in Appleton on 06/19/25
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Daniel said: Eric performed way above expectations. Caulking holes that mice were probably entering the basement and offering advice to keep mice out of the basement
Posted 17 days ago.
Alex & Emily in Appleton on 06/18/25
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Posted 18 days ago.
Ruth in Appleton on 06/17/25
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Posted 18 days ago.
Diane in Appleton on 06/17/25
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Diane said: Evan was great! On time, professional and courteous. :o)
Posted 19 days ago.
Elaine in Appleton on 06/16/25
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Elaine said: Eric was very professional and knows his work. He was very enjoyable.
Posted 20 days ago.
Mike & Darcy in Neenah on 06/15/25
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Mike & Darcy said: Took time to answer questions.
Posted 21 days ago.
Chuck & Cheryl in Appleton on 06/14/25
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Chuck & Cheryl said: Eric is the best! Expert in his field, kind, always considerate & conscientious.
Posted 22 days ago.
Pat & Mary in Appleton on 06/13/25
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Pat & Mary said: Eric was very pleasant to work with, patient and knowledgeable.
Posted 24 days ago.
Clay in Appleton on 06/11/25
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Clay said: James was great. Explained everything thoroughly and was very professional.
Posted 24 days ago.
Michael in Appleton on 06/11/25
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Michael said: The Good Guys always provides great service.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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