Customer Sign In⚪LIVE Tracker

We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Overall / Last
Total Reviews: 3524
Last Review: 03/21/24 9:09 pm
From: DEBRA in APPLETON
Last Overall: 5 Stars.
Average Ratings
Overall: 4.96 stars.
Timeliness: 4.95 stars.
Quality: 4.96 stars.
Value: 4.93 stars.
Most Reviewed
🥇 APPLETON (1799)
🥈 NEENAH (492)
🥉 MENASHA (318)
👍 GREENVILLE (207)

Recent Reviews

Posted 6 days ago.
Debra in Appleton on 03/21/24
Verified Customer

Overall
Value
Timeliness
Quality
Debra said: On time, very efficient, friendly, professional, great job.
Posted 7 days ago.
Gary & Sue in Appleton on 03/21/24
Verified Customer

Overall
Value
Timeliness
Quality
Gary & Sue said: Eric did a great job was informative on my furnace and how long I have had it. He also explain a few things inregards to where I am at with my 16 year old furnace. He did a good job.
Posted 7 days ago.
Leann in Appleton on 03/21/24
Verified Customer

Overall
Value
Timeliness
Quality
Leann said: James is always very thorough and does exceptional work. He is willing to answer any questions I may have in a manner that is understandable.
Posted 7 days ago.
Chuck & Karen in Menasha on 03/21/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 8 days ago.
Joel & Kim in Menasha on 03/20/24
Verified Customer

Overall
Value
Timeliness
Quality
Joel & Kim said: James worked quickly. Friendly. Answered my questions. The Select Group discount is great and fits my schedule.
Posted 15 days ago.
Richard in Appleton on 03/13/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 15 days ago.
Alan in Appleton on 03/13/24
Verified Customer

Overall
Value
Timeliness
Quality
Alan said: Always pleased with Eric's work. We request him whenever we can.
Posted 15 days ago.
Dennis in Appleton on 03/12/24
Verified Customer

Overall
Value
Timeliness
Quality
Dennis said: Was professional and seemed knowledgeable. I like he did not try to up sell that I needed additional work that was not needed. I did change the filter which he recommended.
Company Response: Thanks for the kind words Dennis! Our entire company is built around no pressure, and no hard selling. We could make a lot more profit if we did harder selling but we love our customers too much to do that to them, plus we would loathe ourselves.
Posted 16 days ago.
Darla in Appleton on 03/12/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 19 days ago.
Kevin in Appleton on 03/08/24
Verified Customer

Overall
Value
Timeliness
Quality
Kevin said: Eric is always awesome!!!!! Great customer service!!!!
Posted 23 days ago.
Peter in Appleton on 03/05/24
Verified Customer

Overall
Value
Timeliness
Quality
Peter said: Eric always does a great job on everything. Explaining the steps he's taking and answering all questions I may have.
Posted 24 days ago.
Carol in New London on 03/04/24
Verified Customer

Overall
Value
Timeliness
Quality
Carol said: You always have excellent people working for this company. Our tech was the same, thank you!
Posted 24 days ago.
Lew in Appleton on 03/04/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 27 days ago.
Dennis & Brenda in Appleton on 03/01/24
Verified Customer

Overall
Value
Timeliness
Quality
Dennis & Brenda said: Evan was very polite and did a great job with our scheduled service appt. He also took the time to answer a few questions about furnace services offered. My daughter recently bought a new house and will need her furnace serviced too. Thank you.
Posted 28 days ago.
Becky in Appleton on 02/29/24
Verified Customer

Overall
Value
Timeliness
Quality
Becky said: Eric always does a great job and explains everything thoroughly, answering any questions I have. Also very friendly and doesn't make me feel like I'm taking up his time by asking questions, that is appreciated!
Posted 31 days ago.
William / Carol in Kaukauna on 02/26/24
Verified Customer

Overall
Value
Timeliness
Quality
William / Carol said: Great service -- always!
Posted 31 days ago.
David in Appleton on 02/26/24
Verified Customer

Overall
Value
Timeliness
Quality
David said: Eric was very knowledgeable and shared that information with me in layman’s terms so I could make the informed decision that a new furnace is needed. Friendly, pleasant guy!
Posted 33 days ago.
Chuck in Appleton on 02/23/24
Verified Customer

Overall
Value
Timeliness
Quality
Chuck said: All good. Thanks
Posted 34 days ago.
Jenny in Appleton on 02/22/24
Verified Customer

Overall
Value
Timeliness
Quality
Jenny said: Pleasant to talk to, friendly, prompt,,,,,overall excellent 👍🏼
Posted 34 days ago.
Robert & Susie in Neenah on 02/22/24
Verified Customer

Overall
Value
Timeliness
Quality
Robert & Susie said: Evan did a great job and reviewed the results of his furnace tune up.
Posted 35 days ago.
Peter & Jane in Neenah on 02/22/24
Verified Customer

Overall
Value
Timeliness
Quality
Peter & Jane said: It was great to see Evan again. He was very polite, explained clearly what he did today, and it was good to hear that everything looked good.
Posted 35 days ago.
Jan in Neenah on 02/21/24
Verified Customer

Overall
Value
Timeliness
Quality
Jan said: Evan continues to be professional, courteous and always on time. I think very highly of him.
Posted 36 days ago.
Brian & Cheryl in Appleton on 02/21/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 36 days ago.
Edward & Carol in Oshkosh on 02/21/24
Verified Customer

Overall
Value
Timeliness
Quality
Posted 37 days ago.
Julie in Appleton on 02/20/24
Verified Customer

Overall
Value
Timeliness
Quality
Julie said: Despite the technician sched for my furnace tuneup being Ill, another technician was still able to work me in same day and did a very thorough job. Couldn’t be more confident in services rendered.
Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2024 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs | WeatherCam

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status