We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Recent Reviews

Posted 11 hours ago.
John & Judy in Neenah on 11/15/25
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Posted 2 days ago.
Bill in Appleton on 11/13/25
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Bill said: Josh worked on our furnace today getting it tuned for winter. He did a good job checking every part of it and changing the filter too. He also took a look at our Aprilair humidifier and changed its filter. He explained how to set the thermostat for the Aprilair to maximize its benefits. We have had the Good Guys in here almost yearly for the winter checkup. They are always patient with us . We appreciate Josh's efforts and help.

Posted 3 days ago.
Alex & Emily in Appleton on 11/12/25
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Alex & Emily said: Eric is always so nice and spot on with every step of everything he does. He even got our furnace to run 1.5% more efficient. Which is just awesome!

Posted 3 days ago.
Casey in Kaukauna on 11/12/25
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Posted 4 days ago.
Shari & Dave in Menasha on 11/11/25
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Posted 4 days ago.
Kristen in Appleton on 11/11/25
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Posted 4 days ago.
Jerry & Nancy in Appleton on 11/11/25
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Jerry & Nancy said: Seemed very knowledgeable. Answered many of our questions. Was very friendly.

Posted 4 days ago.
Chris & Roxanne in Appleton on 11/11/25
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Chris & Roxanne said: On time and professional, always a great experience!

Posted 8 days ago.
Richard & Kathleen in Appleton on 11/07/25
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Posted 8 days ago.
Mark in Hortonville on 11/07/25
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Mark said: Josh did a great job!

Posted 9 days ago.
Laurie & Peter in Appleton on 11/06/25
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Laurie & Peter said: Thank you, Evan ! Very prompt, polite and efficient

Posted 10 days ago.
David & Melody in Appleton on 11/05/25
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David & Melody said: Basic tuneup was done well

Posted 11 days ago.
Ruth in Appleton on 11/04/25
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Ruth said: Eric is great. Always answers my questions well... gives good advice.

Posted 11 days ago.
Bruce in Menasha on 11/04/25
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Bruce said: Very efficient. No problems.

Posted 12 days ago.
Brian in Neenah on 11/03/25
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Posted 14 days ago.
Patti in Greenville on 11/01/25
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Patti said: Dilan and the other technician explained their findings in a way I could understand. They were very thorough and respectful of my property.

Posted 16 days ago.
Matt & Kathy in Appleton on 10/30/25
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Matt & Kathy said: James was hard working and efficient. Nice job and thank you!

Posted 17 days ago.
Carmen in Fremont on 10/29/25
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Posted 17 days ago.
Steven in Appleton on 10/29/25
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Posted 17 days ago.
David & Connie in Kaukauna on 10/29/25
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David & Connie said: Everything went fine, as usual. James was prompt, courteous, and professional.

Posted 17 days ago.
Christine in Neenah on 10/29/25
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Christine said: We were impressed that the service person actually spent enough time to find something that might cause a problem somewhere down the line. We are just waiting for a call to tell us when someone will be over to fix it.

Company Response: Hi Christine, we have it in our return queue, and will be reaching out when we have the part ready to go, and time to complete the repair.

Posted 17 days ago.
Steven & Lynn in Appleton on 10/29/25
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Steven & Lynn said: Josh did a great job! Thank you!

Posted 17 days ago.
Jim in Appleton on 10/29/25
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Jim said: Thanks for being on time and being efficient

Posted 19 days ago.
Jean in Neenah on 10/27/25
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Jean said: I've come to rely on The Good Guys for excellent service! Eric has visited my home for several years and I am always very satisfied with his work and attention to detail. This year has uncovered some issues with the AC that I hope to have corrected in the spring. Thank you

Posted 19 days ago.
Bob in Menasha on 10/27/25
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