Customer Sign InCall Tracker

We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Overall / Last
Total Reviews: 4188
Last Review: 09/17/25 3:52 pm
From: WILLA in APPLETON
Last Overall: 5 Stars.
Average Ratings
Overall: 4.97 stars.
Timeliness: 4.96 stars.
Quality: 4.97 stars.
Value: 4.94 stars.
Most Reviewed
🥇 APPLETON (2152)
🥈 NEENAH (586)
🥉 MENASHA (373)
👍 GREENVILLE (243)

Recent Reviews

Posted 23 hours ago.
Willa in Appleton on 09/17/25
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Willa said: Eric was very professional, let me know what he was doing, asked if I had any questions and explained what he had done. Even changed the air filter.
Posted 28 hours ago.
Cheryl in Appleton on 09/17/25
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Cheryl said: Your techs are always friendly and on time. Haven’t had a bad experience yet
Posted 2 days ago.
Rick in Appleton on 09/16/25
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Rick said: Excellent service
Posted 2 days ago.
Jan in Appleton on 09/16/25
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Jan said: I love working with CW.
Posted 2 days ago.
Jeff & Vicki in Appleton on 09/16/25
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Posted 2 days ago.
Peter in Appleton on 09/16/25
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Peter said: Always great
Posted 3 days ago.
Dave & Ann in Appleton on 09/15/25
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Dave & Ann said: James was extremely polite and knowledgeable. It was a pleasure having him as our technician.
Posted 3 days ago.
Jeremy in Appleton on 09/15/25
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Posted 4 days ago.
Becky in Appleton on 09/14/25
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Posted 5 days ago.
Paul And Susan in Menasha on 09/13/25
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Posted 6 days ago.
Beth in Appleton on 09/12/25
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Beth said: Josh was able to do more than just the tune-up, as I failed to tell you about the issues from last spring. So, he did more than expected and didn't say anything about it at all (like, we will have to come back for that). Thank you Josh for being a very nice person.
Posted 6 days ago.
Richard in Neenah on 09/12/25
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Posted 7 days ago.
Ron & Kim in Neenah on 09/11/25
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Ron & Kim said: Eric was very thorough and nice! Thank you for taking good care of us!
Posted 7 days ago.
Gary & Luane in Appleton on 09/11/25
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Gary & Luane said: Very pleased with his work, time spent and his pleasant personality.
Posted 7 days ago.
William in Appleton on 09/11/25
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William said: Eric always does an excellent job and keeps us completely informed of any changes or problems. Totally trust his advice!
Posted 7 days ago.
Bill in Neenah on 09/11/25
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Bill said: Very friendly staff! Very much appreciated!
Posted 8 days ago.
David in Greenville on 09/10/25
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Posted 8 days ago.
Tim in Hortonville on 09/10/25
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Posted 9 days ago.
Glenn & Lois in Appleton on 09/09/25
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Glenn & Lois said: Great scheduling and service work.
Posted 9 days ago.
Terry & Peggy in Fremont on 09/09/25
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Posted 10 days ago.
Pat & Nancy in Neenah on 09/08/25
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Pat & Nancy said: Evan did a great job of answering my questions about future services.
Posted 10 days ago.
Tom And Thersa in Hortonville on 09/08/25
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Tom And Thersa said: Josh was great,answered questions that I had about ac unit,was on time,did excellent job.
Posted 13 days ago.
Molly in Appleton on 09/05/25
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Molly said: Dlian was a wonderful tech. He was informative, kind, patient, and answered all of my questions. He provided helpful tips such as spraying my ac after the cottonwood is done falling. Thank you for the kind service, I will remain a loyal customer due to the positive and efficient service. much apprecaited!
Posted 13 days ago.
Charles in Appleton on 09/05/25
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Posted 13 days ago.
John & Katherine in Neenah on 09/05/25
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John & Katherine said: Always happy with your service.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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