We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Recent Reviews

Posted 3 hours ago.
James & Cheryl in Appleton on 07/10/26
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James & Cheryl said: Eric did a great job. Pleasure to work with!

Posted 8 hours ago.
David & Jayne in Kaukauna on 07/10/26
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David & Jayne said: Dilan was excellent. Explained everything about our AC tune up. He was very friendly and informative. We were very impressed with his ability and attitude. Thanks, Dave Smits

Posted 8 hours ago.
Brenda in Appleton on 07/10/26
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Brenda said: Josh did a a super job and answered a lot of my questions.

Posted 11 hours ago.
Glenn & Lois in Appleton on 07/10/26
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Posted 12 hours ago.
Chad in New London on 07/10/26
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Chad said: I had a lot of questions and Josh was ver knowledgable. I am 100% glad I switched to use the Good Guys for my service work. He made some adjustments that the previous HVAC companies never even looked at and according to the wife she was freezing and had to put a sweater on. Will be calling for a furance appointment after January 1 to get the savings that Josh told me about. Will for sure when needing our entire system replaced - probably within 1-2 years as old items are 19 yrs old.

Posted 16 hours ago.
Geno & Joan in Appleton on 07/10/26
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Posted 28 hours ago.
Alan & Mary in Appleton on 07/09/26
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Alan & Mary said: Josh did a great job. Thanks.

Posted 32 hours ago.
Don in Appleton on 07/09/26
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Posted 2 days ago.
Dave & Cindy in Greenville on 07/08/26
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Posted 2 days ago.
Jerry & Sheri in Oshkosh on 07/08/26
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Jerry & Sheri said: I wasn't there when work done, but I trust the Good Guys and in their service. They have always made things right and they work with me since I have several properties they take care of. I love that I get discounts as well because it helps a lot.

Posted 2 days ago.
Shari in Neenah on 07/08/26
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Shari said: Evan is the BEST. Even my cat (who hides all the time), likes him.

Posted 2 days ago.
Jerry & Sheri in Oshkosh on 07/08/26
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Jerry & Sheri said: I wasn't there when work was done, but appreciate the kindness to me and letting the tenant let you in to do yearly maintenance on air cond and heater and having tenant pay for filter and battery. You have always done a great job to be sure everything is running good!

Posted 3 days ago.
Chris & Mary in Appleton on 07/08/26
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Chris & Mary said: Eric was fantastic in cleaning and tuning my A/C! He provided excellent suggestions to maintain the longevity and effectiveness of our unit.

Posted 3 days ago.
Sandy in Appleton on 07/08/26
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Sandy said: Eric arrived on time and was willing to answer any questions I had. He said everything was working great and I have to assume that is correct.

Posted 4 days ago.
Judy in Menasha on 07/07/26
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Judy said: Arrived on time. Technician very pleasant and offered some tips to make our a/c use more efficient.Will use your service again.

Posted 4 days ago.
Ashley in Appleton on 07/06/26
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Ashley said: Josh was great. Very helpful.

Posted 4 days ago.
Rick & Debra in Greenville on 07/06/26
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Posted 7 days ago.
Chad in Appleton on 07/03/26
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Chad said: The tune up was great, Andre cleaned up my dust covered unit, was courteous, to the point, everything checked out okay.

Posted 9 days ago.
Jeff in Kaukauna on 07/01/26
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Jeff said: We purchased this house last November all the services were record on the yearly sticker sheet posted on furnace James said he was here before. That made us feel better because of the different questions we,had for him. Give James a thumbs 👍 up ,great guy and very knowledge-able..Thank you,
Jeff and Deb Dercks

Posted 10 days ago.
Pat & Nancy in Neenah on 06/30/26
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Pat & Nancy said: Always a pleasure to do business with The Good Guys.Josh did an exceptional job. Wish the weather could've been a little cooler for him.

Posted 10 days ago.
Peter in Appleton on 06/30/26
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Peter said: Excellent as ALWAYS

Posted 10 days ago.
Peter in Appleton on 06/30/26
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Peter said: Excellent as ALWAYS

Posted 11 days ago.
Ann in Appleton on 06/30/26
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Ann said: Erik provides excellent customer service always with a smile that adds cheeriness to one's day. He arrives on time, works efficiently, and listens well.

Posted 12 days ago.
Tom & Patti in Appleton on 06/29/26
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Tom & Patti said: Eric did a great job. Very friendly. Great asset to your company.

Posted 14 days ago.
Ken And Sheryl in Appleton on 06/26/26
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Ken And Sheryl said: Dillan took the time to explain things in detail, which I appreciated.