Customer Sign InCall Tracker

We are fortunate to have such a great team here of technicians and office staff that genuinely care about what they do, and have the flexibility in their job to make things right if something does happen to go wrong. If you received a service invoice, enter the code below. We do not edit or suppress bad reviews.

If you ever run into any problems with a visit, one of our employees, or our services or products, PLEASE reach out. As a word of respect please give the company the chance to address any problems before leaving a bad review. Reviews left on this system cannot be edited after the fact.

Reviews Summary

Overall / Last
Total Reviews: 4638
Last Review: 08/24/26 4:50 pm
From: CHRISTINE in APPLETON
Last Overall: 5 Stars.
Average Ratings
Overall: 4.97 stars.
Timeliness: 4.96 stars.
Quality: 4.97 stars.
Value: 4.94 stars.
Most Reviewed
🥇 APPLETON (2388)
🥈 NEENAH (644)
🥉 MENASHA (412)
👍 GREENVILLE (273)

Recent Reviews

Posted 6 hours ago.
Christine in Appleton on 08/24/26
Verified Customer

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Christine said: Eric is exceptional. He is professional, friendly and extremely knowledgeable. I can ask any question, and he will have the answer. It's always enjoyable to have Eric come to check out my A/C and furnace. He deserves a bonus for his customer service!!
Posted 3 days ago.
Jen in Neenah on 08/21/26
Verified Customer

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Jen said: Josh called to ask to arrive early. He arrived when he stated that he would. Was knowledgeable about system and helped me troubleshoot issues. Great experience
Posted 5 days ago.
Kathy in Appleton on 08/19/26
Verified Customer

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Kathy said: Efficient, thorough and friendly service.
Posted 6 days ago.
Melissa in Kimberly on 08/18/26
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Melissa said: Eric is polite,on time and informative about the condition of my furnace and air conditioner.
Posted 7 days ago.
Lynne in Hortonville on 08/17/26
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Posted 8 days ago.
Paul & Karen in Menasha on 08/17/26
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Paul & Karen said: Eric always does thorough and outstanding work while taking the time to explain his written summary. He is always very personable and pleasant !!
Posted 10 days ago.
Jeff & Karen in Appleton on 08/14/26
Verified Customer

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Jeff & Karen said: On time and good explanation for work completed. Thanks!
Posted 12 days ago.
Richard in Menasha on 08/13/26
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Richard said: Andre was knowledgeable and friendly.
Posted 12 days ago.
Jesse in Appleton on 08/12/26
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Jesse said: Andre was excellent. Knowledgeable and early for the appointment!!!
Posted 12 days ago.
Theresa in Kimberly on 08/12/26
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Theresa said: Prompt, efficient and personable.
Posted 13 days ago.
Glenn & Sharon in Appleton on 08/11/26
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Posted 13 days ago.
Mike & Susan in Appleton on 08/11/26
Verified Customer

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Mike & Susan said: You did a great job. Everything is running smoothly. Thanks.
Posted 14 days ago.
Jerry in Menasha on 08/10/26
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Jerry said: Very professional
Posted 14 days ago.
Jennifer in Appleton on 08/10/26
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Jennifer said: Overall experience - definitely great. Andre was thorough, knowledgable, efficient, and took the time to review the work invoice and explain each item. He's good-natured and was kind to my little doggo who is 15 pounds of mouth! I think Andre is a real asset to the Good Guys. Thank you for all you do. : )
Posted 17 days ago.
Kay in Appleton on 08/07/26
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Posted 17 days ago.
Sally in Menasha on 08/07/26
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Sally said: Dilan provided great service and helpful information.
Posted 19 days ago.
Bill & Bonnie in Appleton on 08/06/26
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Bill & Bonnie said: Great service. Always personable and easily answers questions.
Posted 19 days ago.
Ed & Julie in Menasha on 08/05/26
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Ed & Julie said: Dilan was great explained everything and was very professional
Posted 19 days ago.
Charlie in Menasha on 08/05/26
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Charlie said: Great help with our air conditioner. He took care of all of our concerns and answered all our questions.
Prompt, courteous and pleasant to work with.
Posted 20 days ago.
Richard & Dawn in Appleton on 08/04/26
Verified Customer

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Richard & Dawn said: Nice knowledgeable young man.
Posted 20 days ago.
Jan in Neenah on 08/04/26
Verified Customer

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Jan said: Evan remains exceptionally prompt, reliable & skilled as a technician. He is personable & efficient in completing job tasks.

I always choose him as I know I can count on him.
Posted 21 days ago.
Ethan & Grace in Appleton on 08/03/26
Verified Customer

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Ethan & Grace said: Andre was friendly, knowledgeable, and professional. He had all the characteristics of someone you would want working within your home.
Posted 24 days ago.
Ron & Tami in Appleton on 07/31/26
Verified Customer

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Posted 25 days ago.
John & Judith in Hilbert on 07/30/26
Verified Customer

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John & Judith said: Good Guys are awesome guys!
Posted 27 days ago.
Scott in Freedom on 07/29/26
Verified Customer

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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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