The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.
Recent Reviews (Page 101)
Posted 1677 days ago. Jim in Appleton on 05/13/21 Verified Customer
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Posted 1677 days ago. Susan in Neenah on 05/13/21 Verified Customer
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Posted 1680 days ago. Yvonne in Appleton on 05/10/21 Verified Customer
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Yvonne said: It was all good. Anthony was friendly and efficient and even made friends with my German Shepherd Dog!
Posted 1681 days ago. Connie in Appleton on 05/09/21 Verified Customer
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Connie said: Eric is friendly, knowledgeable, and thorough. We would highly recommend him. We are very happy with The Good Guys and do recommend them to friends.
Posted 1683 days ago. Joel & Kim in Menasha on 05/07/21 Verified Customer
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Joel & Kim said: Eric was great.
Posted 1684 days ago. Ron in Neenah on 05/06/21 Verified Customer
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Posted 1684 days ago. Thomas in Neenah on 05/06/21 Verified Customer
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Thomas said: Nuegi was very pleasant and knowledgeable. Professional job completed in a timely manor.
Posted 1684 days ago. Dave in Menasha on 05/06/21 Verified Customer
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Posted 1684 days ago. Joe in Kaukauna on 05/06/21 Verified Customer
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Joe said: The technician was very pleasant and explained before and after what he was doing. He patiently explained what he learned during the inspection and helped educate me about maintenance. The only other feedback that I can give is that he didn’t tell me he would be shutting of the hot water. It wasn’t a big deal but could have been if we were showering or doing laundry.
Posted 1685 days ago. Robert & Wanda in Appleton on 05/05/21 Verified Customer
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Robert & Wanda said: We had dan come out to service our furnace.He came in wearing his mask. i was impressed!.we had alot of questions for him that he answered them all.He's #1 in the Paxton household!
Posted 1685 days ago. Peter in Appleton on 05/05/21 Verified Customer
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Peter said: Eric did a great job explaining everything. The problem is always solved the first time. Thanks
Posted 1686 days ago. Pete in Appleton on 05/04/21 Verified Customer
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Posted 1686 days ago. Jim in Little Chute on 05/04/21 Verified Customer
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Jim said: Very thorough job by Nuegi. He answered all my questions and took time to explain why a part should be replaced, but also explained the options. Very polite & professional service rep.
Posted 1686 days ago. Dan in Appleton on 05/04/21 Verified Customer
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Dan said: I have not had a bad experience with your company. The service is no exception.
Posted 1691 days ago. Olivia in Appleton on 04/29/21 Verified Customer
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Posted 1692 days ago. Tim & Mary in Appleton on 04/28/21 Verified Customer
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Tim & Mary said: Great company and service.
Posted 1692 days ago. Mike in Appleton on 04/28/21 Verified Customer
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Mike said: Well we have another great technician, Nuegi. Knows the products and services, we have a plan going forward with this cooling season, look forward to his next visit.
Posted 1692 days ago. Chris & Mary in Appleton on 04/28/21 Verified Customer
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Chris & Mary said: James did a great job yesterday with both the furnace and AC tune ups. Very courteous and efficient. Just missed a switch reset which required additional attention this morning. Thank you Anthony for the extra care!
Posted 1693 days ago. Barb in Appleton on 04/27/21 Verified Customer
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Posted 1693 days ago. Sandra in Greenville on 04/27/21 Verified Customer
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Sandra said: Excellent work. Very professional as always!
Posted 1698 days ago. John in Hortonville on 04/22/21 Verified Customer
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Posted 1699 days ago. Dave in Appleton on 04/21/21 Verified Customer
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Dave said: Nuegi was professional and fast! What more can you ask?
Posted 1700 days ago. Bruce in Appleton on 04/20/21 Verified Customer
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Bruce said: Eric did a great job as usual. Explains things clearly and provides good advice.
Posted 1701 days ago. Robert & Barb in Neenah on 04/19/21 Verified Customer
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Posted 1702 days ago. Darla in Appleton on 04/18/21 Verified Customer