Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 100)

Posted 1666 days ago.
Timothy in Appleton on 05/24/21
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Posted 1666 days ago.
Ryan in Appleton on 05/24/21
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Posted 1666 days ago.
Joseph / Mary in Kaukauna on 05/24/21
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Posted 1667 days ago.
Donald & Vanita in Appleton on 05/23/21
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Posted 1668 days ago.
Tom & Judy in Menasha on 05/22/21
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Tom & Judy said: have to come back next week to complete, right now no air conditioning.
Company Response: We apologize for the delay. Unfortunately your service call happened on the first surge of air conditioner calls. With the leak requiring a pump down and soldering we had to come back due to lack of time. I just spoke with our service manager and made sure that we were getting back asap. -DC
Posted 1669 days ago.
Kevin in Appleton on 05/21/21
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Kevin said: Another great experience
Posted 1669 days ago.
Ken in Appleton on 05/21/21
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Ken said: Dan was totally awesome
Posted 1669 days ago.
Dave in Menasha on 05/21/21
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Dave said: On time! They explained everything and got our AC up and running quickly. No problem with using you all again.
Posted 1669 days ago.
Terry & Sue in Appleton on 05/21/21
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Posted 1669 days ago.
Darren & Samantha in Greenville on 05/21/21
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Darren & Samantha said: Wonderful experience as always. Eric always does a great job and has an amazing attention to detail.
Posted 1669 days ago.
Dave & Laura in Neenah on 05/21/21
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Dave & Laura said: Eric is very informative, thorough, friendly, and gave us great advice and help with our A/C unit. I will request him again!
Posted 1670 days ago.
Brad & Kris in Appleton on 05/20/21
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Posted 1670 days ago.
Joan in Appleton on 05/20/21
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Posted 1671 days ago.
Holly in Kaukauna on 05/19/21
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Posted 1671 days ago.
Anne in Black Creek on 05/19/21
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Posted 1671 days ago.
Barbie in Winneconne on 05/19/21
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Barbie said: Anthony is top on my list for the following reasons:
A good listener, clearly explained the information I needed to understand, set a follow up appointment to check the AC, has an amiable personality. Superior knowledge of furnaces and AC.
He should receive a raise if possible.


Posted 1672 days ago.
Sandy in Appleton on 05/18/21
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Posted 1672 days ago.
Tom in Neenah on 05/18/21
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Posted 1673 days ago.
Alicia in Appleton on 05/17/21
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Alicia said: We’re always happy with the service we receive!
Posted 1673 days ago.
Shari in Menasha on 05/17/21
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Posted 1675 days ago.
Greg & Jane in Kaukauna on 05/15/21
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Posted 1675 days ago.
Gerald & Karen in Appleton on 05/15/21
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Gerald & Karen said: Hi! Anthony was great. I thought I scheduled for an A/C check, but did a furnace check on line by mistake. Anthony was able to correct my error and checked out our A/C for the summer. He explained what he did. Great job!
Posted 1676 days ago.
Brian in Menasha on 05/14/21
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Brian said: Anthony did a great job.
Posted 1676 days ago.
Matthew in Neenah on 05/14/21
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Posted 1676 days ago.
Mindy in Neenah on 05/14/21
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Mindy said: Thanks for great service, Anthony!
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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