The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.
Recent Reviews (Page 103)
Posted 1718 days ago. Ken in Appleton on 04/02/21 Verified Customer
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Ken said: Nuegi was most polite. Spent time listening to me.
Unique problem came with smell of smoke in house (probably warm grease and mettalic smell from a hot fan that turned on above stove by itself).
Fire dept. thought that blower fan was seized up on furnace. Not the case.
Posted 1719 days ago. Joanne in Neenah on 04/01/21 Verified Customer
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Joanne said: Anthony mentioned cleaning the pilot light that was very dirty so it may not have been cleaned routinely on previous visits. Also no one had brought up in the past the Select program so he set me up right then and I’m scheduled for April of each year. Very good customer experience.
Posted 1719 days ago. Chad in Appleton on 04/01/21 Verified Customer
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Chad said: Eric knew his stuff and got the furnace running quickly. He had good advice on what or what not to do, and the service call was reasonable for price.
Posted 1720 days ago. Kay in Appleton on 03/31/21 Verified Customer
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Posted 1720 days ago. Bob & Luann in Hortonville on 03/31/21 Verified Customer
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Bob & Luann said: He provided a good recommendation on how to change my electronic filter to a regular 4 inch filter.
Posted 1720 days ago. Amy in Greenville on 03/31/21 Verified Customer
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Posted 1721 days ago. Steve in Appleton on 03/30/21 Verified Customer
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Steve said: Eric is an excellent tech! He explained the issue and had parts on his truck to get my furnace running again. Thank you!
Posted 1721 days ago. Jim & Carol in Menasha on 03/30/21 Verified Customer
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Jim & Carol said: Nuegi did a great job. Thank you
Posted 1721 days ago. Kevin in Appleton on 03/30/21 Verified Customer
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Kevin said: Eric is awesome! Thanks for the great service!!!
Posted 1722 days ago. Gary & Sue in Appleton on 03/29/21 Verified Customer
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Gary & Sue said: Anthony was great very professional.
Posted 1724 days ago. Luann in Neenah on 03/27/21 Verified Customer
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Luann said: On time and professional.
Posted 1725 days ago. Todd in Neenah on 03/26/21 Verified Customer
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Todd said: Nuegi was great, highly recommend him, answered my questions. Went to hardware store and replaced filter easily after showing me how to do it. Great job!!!
Posted 1726 days ago. Lori in Appleton on 03/25/21 Verified Customer
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Lori said: Nuegi was very friendly and thorough.
Posted 1727 days ago. Dennis in Appleton on 03/24/21 Verified Customer
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Posted 1728 days ago. Wade & Penny in Neenah on 03/23/21 Verified Customer
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Wade & Penny said: Nuegi was able to do a spur of the moment adjustment to a duct eliminated a second visit. We are very happy with everything.
Posted 1729 days ago. Nikki in Menasha on 03/22/21 Verified Customer
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Posted 1732 days ago. Matt in Appleton on 03/19/21 Verified Customer
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Posted 1734 days ago. William & Doris in Appleton on 03/17/21 Verified Customer
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Posted 1735 days ago. Ken in Appleton on 03/16/21 Verified Customer
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Ken said: Anthony did a great job.....punctual. Fixed the issue with the blower running continuously and discovered the belts that was with a major crack in it.
Was most personable too.
No issues whatsoever.......
Posted 1736 days ago. Beverly in Appleton on 03/15/21 Verified Customer
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Beverly said: I wrote to Andy, the owner. I hope he shares my comments with you. Thank you.
Posted 1736 days ago. Cori in Appleton on 03/15/21 Verified Customer
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Posted 1736 days ago. Mark in Hortonville on 03/15/21 Verified Customer
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Posted 1736 days ago. James in Hortonville on 03/15/21 Verified Customer
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James said: Jeff - Eric always does a great job, as Andy always did. We thank you for your excellent, senior friendly, and timely service. Shirley & Jim
Posted 1736 days ago. Robert & Susie in Neenah on 03/15/21 Verified Customer
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Posted 1740 days ago. Karen & Ryan in Greenville on 03/11/21 Verified Customer
Unique problem came with smell of smoke in house (probably warm grease and mettalic smell from a hot fan that turned on above stove by itself).
Fire dept. thought that blower fan was seized up on furnace. Not the case.