Posted 1804 days ago. Lana in Menasha on 09/15/21 Verified Customer
Overall
Value
Timeliness
Quality
Lana said: James was very polite and efficient. We will definitely call The Good Guys again!
Posted 1805 days ago. Sandy in Greenville on 09/14/21 Verified Customer
Overall
Value
Timeliness
Quality
Sandy said: Great service and thanks Eric! Eric training new technicians is a great idea!
Posted 1805 days ago. Mark in Appleton on 09/14/21 Verified Customer
Overall
Value
Timeliness
Quality
Mark said: Dan was great - explained what he was doing, described the health of the furnace, and gave recommendations for use of the furnace over the winter.
Posted 1806 days ago. Laura in Appleton on 09/14/21 Verified Customer
Overall
Value
Timeliness
Quality
Laura said: I love your company! All the techs have been professional and helpful in keeping my ancient boiler alive!
Posted 1806 days ago. Dan & Lynn in Appleton on 09/14/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1806 days ago. Reagan in Menasha on 09/13/21 Verified Customer
Overall
Value
Timeliness
Quality
Reagan said: Anthony and Even We’re very nice and Explained my answers to my questions to me
Posted 1806 days ago. Warren in Appleton on 09/13/21 Verified Customer
Overall
Value
Timeliness
Quality
Warren said: Anthony/Evan were "ahead of schedule" and called ahead to see if it would be okay to come early. They introduced themselves and went to work for a routine maintenance of the furnace. Also installed new batteries in the control system and changed new filter(provided by customer). Also explained the Gold upgrade. In the end everything was explained in detail. These are definitely "The Good Guys." We have been a customer for over 20 years!
Posted 1809 days ago. Mark in Hortonville on 09/11/21 Verified Customer
Overall
Value
Timeliness
Quality
Mark said: We just bought the house that has an oil furnace which we were not familiar with. Nuegi was very informational and took his time to answer all our questions. Very professional and personable. Timeliness was marked down only because he wasn't on time but we did receive a call to let us know he would be late. Great customer service!
Posted 1809 days ago. Camille in Wrightstown on 09/10/21 Verified Customer
Overall
Value
Timeliness
Quality
Camille said: Great job as usual. Dan is one of the best of the GOOD GUYS.
Posted 1810 days ago. Ethan in Appleton on 09/09/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1811 days ago. Diana in Appleton on 09/09/21 Verified Customer
Overall
Value
Timeliness
Quality
Diana said: Eric understands and explains the technical details of what's going on with our boiler. That's really important for us as homeowners, because it educates us and empowers us to make informed decisions. Thanks again for another good experience!
Posted 1811 days ago. Geraldine in Kaukauna on 09/08/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1811 days ago. Ken & Melissa in Appleton on 09/08/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1811 days ago. Ronald in Appleton on 09/08/21 Verified Customer
Overall
Value
Timeliness
Quality
Ronald said: friendly & informative
Posted 1812 days ago. Scott & Michelle in Neenah on 09/07/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1817 days ago. Deborah in Greenville on 09/03/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1818 days ago. Erica in Hortonville on 09/02/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1818 days ago. Terri in Appleton on 09/02/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1818 days ago. Mary in Neenah on 09/01/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1818 days ago. Lee in Appleton on 09/01/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1818 days ago. Christine in Appleton on 09/01/21 Verified Customer
Overall
Value
Timeliness
Quality
Christine said: Eric is the best service technician, ever! He's extremely knowledgeable, always professional, has an exceptional work ethic, and is very personable. Thank you for keeping the best service tech on board to take care of my furnace and a/c.
Posted 1819 days ago. Wayne in Menasha on 08/31/21 Verified Customer
Overall
Value
Timeliness
Quality
Wayne said: Appreciate Eric’s professionalism, thoroughness, listening to our concerns and resolving them
Posted 1820 days ago. Eugene in Appleton on 08/30/21 Verified Customer
Overall
Value
Timeliness
Quality
Eugene said: He also offered tips on using the blower/fan to improve our air quality.
Posted 1823 days ago. Melissa in Greenville on 08/27/21 Verified Customer
Overall
Value
Timeliness
Quality
Posted 1824 days ago. Dan in Appleton on 08/27/21 Verified Customer
Overall
Value
Timeliness
Quality
Dan said: Eric was very professional and got the job done in a timely manner. He was also very friendly.