Customer Sign InCall Tracker

Recent Reviews (Page 123)

Posted 2102 days ago.
Bonnie in Neenah on 07/09/20
Verified Customer

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Quality
Bonnie said: Eric called ahead, and was able to start work ahead of our appointment time. He is very polite and knowledgable. He diagnosed the AC issue quickly, noted I need a new properly sized filter, and set up an appointment for an estimator to quote a replacement unit.
Posted 2102 days ago.
Jean in Neenah on 07/09/20
Verified Customer

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Jean said: Eric is a GREAT technician; always ready to take questions and to answer them in a clear, concise manner. He provides wonderful customer service!
Posted 2102 days ago.
Dean & Jerene in Hortonville on 07/09/20
Verified Customer

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Posted 2102 days ago.
James & Su in Appleton on 07/09/20
Verified Customer

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James & Su said: Dan went above and beyond cleaning off extra vegetation & chipmunk debris, suggested actions we can perform, and provided excellent A/C preventative maintenance!
Posted 2103 days ago.
Ashley in Appleton on 07/08/20
Verified Customer

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Quality
Posted 2104 days ago.
Briana in Appleton on 07/07/20
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Posted 2104 days ago.
Shannon in Appleton on 07/07/20
Verified Customer

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Posted 2104 days ago.
Francisco in Menasha on 07/07/20
Verified Customer

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Francisco said: Will always call you because the technician “Gallegos” is friendly and honest
Posted 2105 days ago.
David in Menasha on 07/06/20
Verified Customer

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David said: Everything went fine, now onto a sales person for a new air conditioner unit. Bummer
Posted 2105 days ago.
Dennis in Oshkosh on 07/06/20
Verified Customer

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Dennis said: Fast, friendly, knowledgeable; Anthony was great. Thank you for the awesome service.
Posted 2109 days ago.
Ron & Kim in Neenah on 07/02/20
Verified Customer

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Quality
Posted 2109 days ago.
Westscot & Jane in Appleton on 07/02/20
Verified Customer

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Westscot & Jane said: Anthony is pleasant and professional ! I will try to schedule with him again !
Posted 2109 days ago.
John in Appleton on 07/02/20
Verified Customer

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Posted 2109 days ago.
Sharon in Appleton on 07/02/20
Verified Customer

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Posted 2110 days ago.
Tom in Appleton on 07/01/20
Verified Customer

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Posted 2110 days ago.
Mathew in Hortonville on 07/01/20
Verified Customer

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Posted 2110 days ago.
Mark in Hortonville on 07/01/20
Verified Customer

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Mark said: Very good experience.
Posted 2111 days ago.
William in Appleton on 06/30/20
Verified Customer

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Quality
William said: Mike, showed up on time... He was courteous...He was respectful... He found the problem quickly... Mike explained what the problem was and answered all my questions. yvonne OKane
Posted 2111 days ago.
Peter & Becky in Appleton on 06/30/20
Verified Customer

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Posted 2111 days ago.
Kevin in Appleton on 06/30/20
Verified Customer

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Kevin said: Always a pleasure. Will continue to work with and trust you guys.
Posted 2111 days ago.
Janet in Appleton on 06/30/20
Verified Customer

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Posted 2111 days ago.
Joe & Phyllis in Little Chute on 06/30/20
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Posted 2111 days ago.
Myriah in Shiocton on 06/30/20
Verified Customer

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Posted 2112 days ago.
James & Laura in Appleton on 06/29/20
Verified Customer

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Value
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James & Laura said: James was very efficient and friendly. However, I was disappointed that he did not wear a mask nor did he inquire as to my preference as noted on your website. I did have to remind him to step back and maintain a 6 ft. social distance space when he shared his findings. I know I could have asked him about wearing a mask but was uncomfortable doing so (my mistake). It would have been better if he had asked or offered to wear a mask and not left it to me to have to ask. I strongly suggest that you remind your technicians to wear a mask whenever entering a home, for both their safety and that of the customer.
Company Response: Thank you very much for sharing this with us and bringing to our attention the lack of asking about and wearing a mask. You are right, what we have on our website is our policy. It was communicated to our entire company. We will be re-iterating our expectations to all of our techs.
Posted 2112 days ago.
Yvonne in Appleton on 06/29/20
Verified Customer

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Yvonne said: Dan took the time to answer all my questions. I appreciate that!
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