Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 123)

Posted 2098 days ago.
Kevin & Peggie in Neenah on 03/18/20
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Posted 2099 days ago.
Trent in Appleton on 03/17/20
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Trent said: Mike was very informative and thorough in his work. Would recommend him as a technician.
Posted 2099 days ago.
Andrew in Appleton on 03/17/20
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Andrew said: Dan was great as always, even my dog liked him!!
Posted 2099 days ago.
Kevin in Appleton on 03/17/20
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Kevin said: MIKE IS AWESOME! We always appreciate his knowledge and work quality! Great job as usual!
Posted 2099 days ago.
Clay in Appleton on 03/17/20
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Clay said: Everything was great!
Posted 2100 days ago.
Mike in Menasha on 03/16/20
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Mike said: great job very good pro was very friendly thanks
Posted 2103 days ago.
Travis in Fremont on 03/13/20
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Travis said: Eric was professional and very knowledgeable. Two thumbs up!
Posted 2103 days ago.
James & Sally in Appleton on 03/13/20
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James & Sally said: I was surprised on how fast it went
Posted 2103 days ago.
Dan in Appleton on 03/13/20
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Posted 2105 days ago.
Bill & Bernadette in New London on 03/11/20
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Bill & Bernadette said: Nice to have a furnace that is reliable and thanks to the yearly checkup I know my furnace will run perfectly.
Posted 2108 days ago.
John & Beverly in Appleton on 03/08/20
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John & Beverly said: We were very happy to accommodate James earlier than he was expected. Great job as always.
Posted 2110 days ago.
Richard in Appleton on 03/06/20
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Posted 2110 days ago.
Becky in Appleton on 03/06/20
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Becky said: Eric was great! So personable and efficient. And he's a cat Dad so he didn't mind one of my cats supervising his work! Thanks Eric!
Posted 2111 days ago.
Lawellyn & Janet in Appleton on 03/05/20
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Lawellyn & Janet said: Good job
Posted 2112 days ago.
Mark in Hortonville on 03/04/20
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Posted 2113 days ago.
Christine in Appleton on 03/03/20
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Christine said: Dan did an excellent job,he was very informative, courteous and made sure everything worked before leaving.Dan took the time to explain things.I appreciate knowing Christensen and Wisnet has people I can trust.Thank you Dan for a job well done.Your all awesome
Posted 2114 days ago.
Jeff in Appleton on 03/02/20
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Posted 2115 days ago.
Kris in Appleton on 03/01/20
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Kris said: The serviceman had recommended that I reroute the drain line to avoid the drain pan overflowing on the A/C. I had mentioned that when I've called the office asking about the overflow since the new furnace was put in, I was always told it was due to a bad drain pan, he said no that's not the problem. I said that I can try rerouting the hose myself and see if that solved my problem. It's simple enough to do myself. I did not ask the serviceman to do it for me, but when he provided me the bill, he had done the reroute himself and charged me for it. I'm not sure how unclear "Sure I can do that" is. I obviously can do this piece myself and don't need to pay $40 for someone else to lay down a piece of hose. He was kind enough to leave all the extra garbage pieces there for me to clean up afterwards.
Company Response: We apologize for the miscommunication and will get you the labor amount of that refunded to you ($37.50 + tax). As for leaving the pieces, that is certainly not our policy. We will review this with the technician.
Posted 2116 days ago.
Dennis in Appleton on 02/29/20
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Dennis said: Thanks for the quick service.
Posted 2117 days ago.
Dawn in Neenah on 02/28/20
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Dawn said: Dan did a great job of explaining things to me and answering all of my questions.
Posted 2117 days ago.
Bob & Mary in Appleton on 02/28/20
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Posted 2117 days ago.
Keith & Kelly in Neenah on 02/28/20
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Keith & Kelly said: As always we are very happy with our service. Thanks
Posted 2117 days ago.
James & Linda in Menasha on 02/28/20
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Posted 2117 days ago.
Barb in Appleton on 02/28/20
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Barb said: As always your company came to my rescue on a very timely basis. Eric was very good and explained everything very well.
Posted 2119 days ago.
Edward & Carol in Oshkosh on 02/26/20
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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