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Recent Reviews (Page 126)

Posted 2118 days ago.
Robert & Wanda in Appleton on 05/08/20
Verified Customer

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Robert & Wanda said: we were very pleased with the serviceman that came out.
Posted 2119 days ago.
Yvonne in Appleton on 05/07/20
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Yvonne said: After I called and requested an earlier appointment today, Dan called as soon as he was available and came an hour earlier. He took the time to discuss my preferences for safely doing the work and keeping a safe distance. I was happy to have the furnace tune up completed today!
Posted 2119 days ago.
Donn & Sharon in Appleton on 05/07/20
Verified Customer

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Donn & Sharon said: James was professional. Did the work, reviewed the completed work with me when finished, asked if I had any questions.
Posted 2119 days ago.
Brad in Appleton on 05/07/20
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Posted 2119 days ago.
David & Kathy in Larsen on 05/07/20
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David & Kathy said: Easy fix, very professional and polite thank you very much
Posted 2119 days ago.
Nancy in Larsen on 05/07/20
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Nancy said: Have always been pleased with the services provided to me.
Posted 2119 days ago.
Harold & Marlene in Appleton on 05/07/20
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Posted 2120 days ago.
Vicky & Bill in Greenville on 05/07/20
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Vicky & Bill said: Everything was great. He provided information about filtration options to improve dust control. Thanks, Dan!
Posted 2121 days ago.
Brian in Menasha on 05/05/20
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Posted 2122 days ago.
Mike in Fremont on 05/04/20
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Posted 2125 days ago.
Jim in Menasha on 05/01/20
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Posted 2126 days ago.
Shannon in Appleton on 04/30/20
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Posted 2127 days ago.
Glen & Sharon in Appleton on 04/29/20
Verified Customer

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Glen & Sharon said: Mike wore his mask and booties in the house which was much appreciated. He is very courteous. He did a great job of explaining the furnace problems that he found and answering our questions.
Posted 2127 days ago.
Brian in Neenah on 04/29/20
Verified Customer

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Posted 2127 days ago.
Gary & Sue in Appleton on 04/29/20
Verified Customer

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Gary & Sue said: Jame's came in and did a great job.
Posted 2127 days ago.
Dan in Neenah on 04/29/20
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Dan said: Mike was very thorough and personable!
Posted 2128 days ago.
Jack in Appleton on 04/29/20
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Posted 2129 days ago.
Lori in Appleton on 04/27/20
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Posted 2132 days ago.
Brian in Neenah on 04/24/20
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Posted 2133 days ago.
Dennis in Appleton on 04/23/20
Verified Customer

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Dennis said: I was very very disappointed that the check up on my water heater did not include draining it. I plan to check with other vendors on what their protocol is for the check up on the water heaters.
Company Response: Our goal with our tune-up is to get at the ignition side of the equipment and make sure the burners are cleaned and functioning as intended. The flushing needs to be done more regularly than we are there for, and it needs to be done on a regular basis once installed. Draining years after it has been installed opens a big can of worms where the drain valve will not close fully and/or the water heater can take hours to drain.

I hope this answer helps, and we appreciate you bringing this to our attention. -DC
Posted 2134 days ago.
Ron in Appleton on 04/22/20
Verified Customer

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Ron said: Thanks for your promptness
Posted 2136 days ago.
Paul & Rae in Neenah on 04/20/20
Verified Customer

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Paul & Rae said: Mike was very professional and answered all my questions.
Posted 2136 days ago.
Tom in Appleton on 04/20/20
Verified Customer

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Posted 2140 days ago.
Susan in Neenah on 04/16/20
Verified Customer

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Susan said: Very happy with the service
Posted 2147 days ago.
Al in Hortonville on 04/09/20
Verified Customer

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Al said: Tech came out to look at heater flange and said they would come out next week sometime to work on it due to the snow on roof, nice guy and also is going to see if they can take care of a electrical issue with my generator hookup, happy with what we talked about and looking forward to getting it done! Thanks
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