The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.
Recent Reviews (Page 129)
Posted 2211 days ago. Al in Hortonville on 11/26/19 Verified Customer
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Al said: first time having a issue with furnace you guys installed in 2010, tech brought a new gas valve as they have seen issues with them before, tech replaced gas valve and all is well! great service and done quickly! A+
Posted 2211 days ago. Tom & Carol in Appleton on 11/26/19 Verified Customer
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Tom & Carol said: Dan did my furnace tune up.
Posted 2212 days ago. Jim & Janet in Appleton on 11/25/19 Verified Customer
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Jim & Janet said: Very good service person. Knowledgeable and answered questions in a way I could understand.
Posted 2214 days ago. Natalie in Appleton on 11/23/19 Verified Customer
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Posted 2215 days ago. Susan in Neenah on 11/22/19 Verified Customer
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Susan said: GREAT!
Posted 2215 days ago. Richard & Chris in Neenah on 11/22/19 Verified Customer
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Richard & Chris said: Mike explained the furnace check process and answered other questions I had. He sounded and seemed knowledgeable and I trust he is!
Posted 2216 days ago. Jeff & Ruth in Appleton on 11/21/19 Verified Customer
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Posted 2216 days ago. Aaron & Maureen in Kaukauna on 11/21/19 Verified Customer
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Aaron & Maureen said: Anthony was great. I will definitely recommend Good Guys & use you in the future!
Posted 2217 days ago. Jeff & Kathy in Appleton on 11/20/19 Verified Customer
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Posted 2219 days ago. Joseph in Appleton on 11/18/19 Verified Customer
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Joseph said: Eric was quick, efficient, and personable. I appreciate that you took the time to explain the issue to me as well
Posted 2221 days ago. Michael in Appleton on 11/16/19 Verified Customer
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Michael said: Thanks for the great service. I really appreciate the job Mike does as a service tech.
Posted 2222 days ago. Kelly in Appleton on 11/15/19 Verified Customer
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Kelly said: Great friendly service as always!
Posted 2222 days ago. Paul in Kimberly on 11/15/19 Verified Customer
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Paul said: Mike was prompt, thorough in explaining our options, and overall very helpful!
Posted 2223 days ago. Greg & Jane in Kaukauna on 11/14/19 Verified Customer
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Greg & Jane said: Great service again today. Everything was explained that was needed to be done.
Posted 2223 days ago. Mark in Hortonville on 11/14/19 Verified Customer
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Posted 2223 days ago. Richard in Neenah on 11/14/19 Verified Customer
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Richard said: My house is warm again. Yea.
Posted 2224 days ago. Jeanne in Neenah on 11/13/19 Verified Customer
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Jeanne said: Thank you very much for your same-day service on this very cold day!
Posted 2225 days ago. Paul in Neenah on 11/12/19 Verified Customer
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Posted 2225 days ago. Kathryn & Mike in Appleton on 11/12/19 Verified Customer
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Posted 2225 days ago. Mike And Fran in Appleton on 11/12/19 Verified Customer
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Mike And Fran said: dan was very helpful--he answered all my questions and walk me thru the workings of the boiler system---thank you!
Posted 2228 days ago. Ken & Judy in Appleton on 11/09/19 Verified Customer
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Posted 2229 days ago. Scott in Appleton on 11/08/19 Verified Customer
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Scott said: Attention to details
Posted 2229 days ago. Craig & Leslie in Appleton on 11/08/19 Verified Customer
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Posted 2229 days ago. Sarah in Appleton on 11/08/19 Verified Customer
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Sarah said: My appoint ran about 2 hrs behind due to an issue at an appointment before me. For going so late into a Friday evening, Dan was very professional and didn’t rush my job to “finally get Friday done”. The office kept me up to date with the delay. Very good customer service throughout and given the circumstances!
Posted 2229 days ago. Virginia & Bruce in Neenah on 11/08/19 Verified Customer