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Recent Reviews (Page 129)

Posted 2214 days ago.
David in Neenah on 08/02/19
Verified Customer

Overall
Value
Timeliness
Quality
David said: Timeliness was affected by the time it took to receive the required part. Once the part arrived, Anthony was dispatched within 4 business hours. Excellent response. Anthony was also very helpful in explaining the issue with the A/C.
Posted 2214 days ago.
Kay in Appleton on 08/02/19
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2214 days ago.
Ric in Greenville on 08/02/19
Verified Customer

Overall
Value
Timeliness
Quality
Ric said: Great service
Thank You
Posted 2215 days ago.
Jim & Denise in Appleton on 08/01/19
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2216 days ago.
Robert & Wanda in Appleton on 07/31/19
Verified Customer

Overall
Value
Timeliness
Quality
Robert & Wanda said: Mike did a excellent job----more than expected.
Posted 2216 days ago.
Mark in Hortonville on 07/31/19
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2216 days ago.
Jon in Appleton on 07/31/19
Verified Customer

Overall
Value
Timeliness
Quality
Jon said: Mike did a great job. He was very thorough and did an excellent job explaining the tune-up process and results he was getting, as well as answering my questions and concerns.
Posted 2217 days ago.
Samantha in Kaukauna on 07/30/19
Verified Customer

Overall
Value
Timeliness
Quality
Samantha said: Explained everything thoroughly . Very respectful
Posted 2217 days ago.
Tom & Kim in Hortonville on 07/30/19
Verified Customer

Overall
Value
Timeliness
Quality
Tom & Kim said: Mike did a great job getting the A/C unit back up and running, as well as explaining the root cause and options moving forward.
Posted 2217 days ago.
Ken in Appleton on 07/30/19
Verified Customer

Overall
Value
Timeliness
Quality
Ken said: Great service guy, he was awesome!
Posted 2218 days ago.
Tyler & Kari in Appleton on 07/29/19
Verified Customer

Overall
Value
Timeliness
Quality
Tyler & Kari said: Anthony was very professional and helpful in solving our issue, as well as giving us good advice and suggestions when we had some questions.
Posted 2218 days ago.
Chad in Little Chute on 07/29/19
Verified Customer

Overall
Value
Timeliness
Quality
Chad said: Appointment was fine. Anthony was great. We didn’t get a tuneup as scheduled because we need new equipment. Again Anthony was great and explained why. Good job
Posted 2220 days ago.
Nicole in Neenah on 07/27/19
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2222 days ago.
Jan in Neenah on 07/25/19
Verified Customer

Overall
Value
Timeliness
Quality
Jan said: Anthony is an outstanding technician who I trust completely. He is extremely well versed about all aspects of his job & takes time to answer all questions and provide valuable feedback. Thanks Anthony
Posted 2222 days ago.
Shannon in Appleton on 07/25/19
Verified Customer

Overall
Value
Timeliness
Quality
Company Response: I'm sorry you feel this way about the value you received. You called us for your Air Conditioner not working after the storm. When we got there we found that there was a loose wire at the thermostat. You had the gold service upgrade which saved you $17.48 on the visit. For us to come to the house and address the wire for $104 total (w/ tax) we feel is a good value. If by chance this was not the solution to the issue or there was more to this problem you would not have to pay the service call charge again if it happens in the next month. -DC
Posted 2222 days ago.
Kim in Neenah on 07/25/19
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2222 days ago.
James & Linda in Menasha on 07/25/19
Verified Customer

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Value
Timeliness
Quality
Posted 2222 days ago.
Eileen in Neenah on 07/25/19
Verified Customer

Overall
Value
Timeliness
Quality
Eileen said: Mike is great! I specifically schedule with him. He is so thorough and knowledgeable.
Thanks Mike! See you next year!
Posted 2223 days ago.
David in Neenah on 07/24/19
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2224 days ago.
William & Doris in Appleton on 07/23/19
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2225 days ago.
Chris in Kimberly on 07/22/19
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2227 days ago.
Mark in Hortonville on 07/20/19
Verified Customer

Overall
Value
Timeliness
Quality
Posted 2228 days ago.
Jason in Menasha on 07/19/19
Verified Customer

Overall
Value
Timeliness
Quality
Jason said: Thank you for coming out so quick today it means alot and we will continue to use you in the future.
Posted 2228 days ago.
Shirley in Appleton on 07/19/19
Verified Customer

Overall
Value
Timeliness
Quality
Shirley said: Mike gives great customer service. Something we have not experienced with other companies. He is very knowledgeable and answered any questions that we had.
Posted 2229 days ago.
Edward & Carol in Oshkosh on 07/18/19
Verified Customer

Overall
Value
Timeliness
Quality
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

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