Customer Sign In • Call Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 130)

Posted 2223 days ago.
Brian in Neenah on 04/24/20
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Posted 2224 days ago.
Dennis in Appleton on 04/23/20
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Dennis said: I was very very disappointed that the check up on my water heater did not include draining it. I plan to check with other vendors on what their protocol is for the check up on the water heaters.
Company Response: Our goal with our tune-up is to get at the ignition side of the equipment and make sure the burners are cleaned and functioning as intended. The flushing needs to be done more regularly than we are there for, and it needs to be done on a regular basis once installed. Draining years after it has been installed opens a big can of worms where the drain valve will not close fully and/or the water heater can take hours to drain.

I hope this answer helps, and we appreciate you bringing this to our attention. -DC
Posted 2225 days ago.
Ron in Appleton on 04/22/20
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Ron said: Thanks for your promptness
Posted 2227 days ago.
Paul & Rae in Neenah on 04/20/20
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Paul & Rae said: Mike was very professional and answered all my questions.
Posted 2227 days ago.
Tom in Appleton on 04/20/20
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Posted 2231 days ago.
Susan in Neenah on 04/16/20
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Susan said: Very happy with the service
Posted 2238 days ago.
Al in Hortonville on 04/09/20
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Al said: Tech came out to look at heater flange and said they would come out next week sometime to work on it due to the snow on roof, nice guy and also is going to see if they can take care of a electrical issue with my generator hookup, happy with what we talked about and looking forward to getting it done! Thanks
Posted 2245 days ago.
Jack in Appleton on 04/02/20
 Verified Customer

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Jack said: Your service today was AWESOME! We had a normal tune up scheduled for late March but due to the current situation we got pushed back in late April. I called about our problem and Mike suggested changing the batteries in our thermostat. That didn't work, so I called back. They put me on the board and someone was here in about 2 hours. He switched out several boards or things so I was worried it was going to be a major bill. However since we've been doing yearly maintenance, these parts were covered under warranty for a 14 year furnace so our cost was ZERO. We had heat back in our house almost before he left. Excellent service and obviously the cost was right. Thank you.
Posted 2247 days ago.
Ryan in Little Chute on 03/31/20
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Ryan said: Mike was great to work with. His expertise and willingness to help and even explain, has earned my loyalty and will be calling the Good Guys for my next service call. Thank you.
Posted 2255 days ago.
Tim & Sheri in Kaukauna on 03/23/20
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Tim & Sheri said: Dan was on time and very professional. He explained what he did and gave me one pointer on my furnace filter. Thank you!
Posted 2255 days ago.
Jill & Steve in Hortonville on 03/23/20
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Jill & Steve said: Our service tech Mike was great!! He really is one of "The Good Guys"!! thank you so much!!
Posted 2258 days ago.
Rebecca in Oshkosh on 03/20/20
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Posted 2258 days ago.
David & Kathy in Larsen on 03/20/20
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David & Kathy said: Very professional, polite and informative. I would recommend the good guys to anyone needing service
Posted 2260 days ago.
Kevin & Peggie in Neenah on 03/18/20
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Posted 2261 days ago.
Trent in Appleton on 03/17/20
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Trent said: Mike was very informative and thorough in his work. Would recommend him as a technician.
Posted 2261 days ago.
Andrew in Appleton on 03/17/20
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Andrew said: Dan was great as always, even my dog liked him!!
Posted 2261 days ago.
Kevin in Appleton on 03/17/20
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Kevin said: MIKE IS AWESOME! We always appreciate his knowledge and work quality! Great job as usual!
Posted 2261 days ago.
Clay in Appleton on 03/17/20
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Clay said: Everything was great!
Posted 2262 days ago.
Mike in Menasha on 03/16/20
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Mike said: great job very good pro was very friendly thanks
Posted 2265 days ago.
Travis in Fremont on 03/13/20
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Travis said: Eric was professional and very knowledgeable. Two thumbs up!
Posted 2265 days ago.
James & Sally in Appleton on 03/13/20
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James & Sally said: I was surprised on how fast it went
Posted 2265 days ago.
Dan in Appleton on 03/13/20
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Posted 2267 days ago.
Bill & Bernadette in New London on 03/11/20
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Bill & Bernadette said: Nice to have a furnace that is reliable and thanks to the yearly checkup I know my furnace will run perfectly.
Posted 2270 days ago.
John & Beverly in Appleton on 03/08/20
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John & Beverly said: We were very happy to accommodate James earlier than he was expected. Great job as always.
Posted 2272 days ago.
Richard in Appleton on 03/06/20
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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