Customer Sign In • Call Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 130)

Posted 2229 days ago.
Gregory in Appleton on 11/08/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2229 days ago.
Keith in Neenah on 11/08/19
 Verified Customer

Overall
Value
Timeliness
Quality
Keith said: I honestly have no idea because I was not informed of what was wrong, or if it was even fixed. I had to contact the tenant. A call would have been appreciated.
Company Response: Keith we apologize for this. It is company protocol to call the landlord before we do repairs.
Posted 2230 days ago.
Ann in Little Chute on 11/07/19
 Verified Customer

Overall
Value
Timeliness
Quality
Ann said: Everything is awesome!!
Posted 2231 days ago.
Kevin in Appleton on 11/06/19
 Verified Customer

Overall
Value
Timeliness
Quality
Kevin said: James did great - THANK YOU for the AWESOME service!
Posted 2232 days ago.
John in Hortonville on 11/05/19
 Verified Customer

Overall
Value
Timeliness
Quality
John said: Very knowledgeable and friendly person
Posted 2232 days ago.
Gerry in Appleton on 11/05/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2232 days ago.
Sheila in Appleton on 11/05/19
 Verified Customer

Overall
Value
Timeliness
Quality
Sheila said: He was extremely helpful in answering my questions- knowledgeable, helpful, and professional!
Posted 2232 days ago.
Gary in Shiocton on 11/05/19
 Verified Customer

Overall
Value
Timeliness
Quality
Gary said: Mike explained what needed to be done very professional.
Posted 2233 days ago.
Jay in Appleton on 11/04/19
 Verified Customer

Overall
Value
Timeliness
Quality
Jay said: original appt.was scheduled at 8am.was rescheduled by you to 10am. Eric did arrive early however and did a fine job.
Company Response: Our technician did alert us earlier in the morning that he was out sick, however, due to a technical problem our office did not see it until 7:55am. We apologize for the late notice and hope it wasn't too big of an inconvenience for you.
Posted 2233 days ago.
Patrick / Susan in Appleton on 11/04/19
 Verified Customer

Overall
Value
Timeliness
Quality
Patrick / Susan said: Mike was very professional and friendly. He showed up on time, answered all my questions, and completed the job in a timely manner.
Posted 2236 days ago.
Margaret in Appleton on 11/01/19
 Verified Customer

Overall
Value
Timeliness
Quality
Margaret said: Mike was very professional during his visit. He was patient with me, explaining parts of the furnace in great detail so I could understand.He presented options without pressure. Very positive .experience
Posted 2236 days ago.
Samantha & Darren in Greenville on 11/01/19
 Verified Customer

Overall
Value
Timeliness
Quality
Samantha & Darren said: He was great!
Posted 2236 days ago.
Michelle in Appleton on 11/01/19
 Verified Customer

Overall
Value
Timeliness
Quality
Michelle said: Mike was great, very knowledgeable, professional, personable. I definitely will continue to work with the Good Guys! Very impressed with the overall response I received from day one. Thank you.
Posted 2236 days ago.
Beth in Hortonville on 11/01/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2236 days ago.
Mike & Lori in Hortonville on 11/01/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2237 days ago.
Neil in Appleton on 10/31/19
 Verified Customer

Overall
Value
Timeliness
Quality
Neil said: gave me great honest opinions on options to fix furnace and also answered some questions I had that did not know about furnace itself.
Posted 2237 days ago.
Beth in Appleton on 10/31/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2237 days ago.
Massimiliano in Appleton on 10/31/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2237 days ago.
Karen in Appleton on 10/31/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2238 days ago.
Jeff in Appleton on 10/30/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2238 days ago.
Ann in Neenah on 10/30/19
 Verified Customer

Overall
Value
Timeliness
Quality
Ann said: Anthony was grest. He was professional and personable. He was knowledgeable and was able to resolve some issues we've been having.
Posted 2239 days ago.
Melissa in Neenah on 10/29/19
 Verified Customer

Overall
Value
Timeliness
Quality
Melissa said: He was a genuinely nice guy! Professional and fun. Explained everything that needed to be done.
Posted 2239 days ago.
Richard in Neenah on 10/29/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2239 days ago.
Bill in Greenville on 10/29/19
 Verified Customer

Overall
Value
Timeliness
Quality
Bill said: I need to set up an appointment for our 2020 check up some time in march
Posted 2240 days ago.
Todd in Appleton on 10/28/19
 Verified Customer

Overall
Value
Timeliness
Quality
Todd said: Anthony was very nice
Company Response: Thanks Todd, we certainly appreciate your business!
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2025 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status