Customer Sign InCall Tracker

Recent Reviews (Page 132)

Posted 2270 days ago.
Jeff in Appleton on 01/23/20
Verified Customer

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Quality
Posted 2272 days ago.
Darren & Carmen in Appleton on 01/21/20
Verified Customer

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Darren & Carmen said: While all of the technicians have been good, I really wish someone could figure out why this problem recurs. This is three calls for the same issue, which started after the "regulator" was replaced. Something is causing this issue, and as someone who works in technology it is always the last thing that was changed.
Posted 2272 days ago.
Mathew Stephanie in Hortonville on 01/21/20
Verified Customer

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Mathew Stephanie said: Fast and efficient, thanks!
Posted 2272 days ago.
John & Judy in Neenah on 01/21/20
Verified Customer

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Posted 2273 days ago.
Sam in Greenville on 01/20/20
Verified Customer

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Posted 2276 days ago.
Tim in Appleton on 01/17/20
Verified Customer

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Posted 2276 days ago.
Kyle in Appleton on 01/17/20
Verified Customer

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Posted 2277 days ago.
Pat in Neenah on 01/16/20
Verified Customer

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Posted 2278 days ago.
Jennifer in Kimberly on 01/15/20
Verified Customer

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Jennifer said: Tech had no idea what was wrong with furnace. Yes it’s an older Lennox. If we purchase a new one, it will not be through your company.
Company Response: When we show up and are not able to reproduce the failure it is very hard to address problems. The pulse furnace, while a marvel for it's time, lacks features to help us trace down problems. We do not just like replacing parts without a clear sign of failure as it we could go down a rabbit hole of un-needed replacements which our customers would have to pay for. All that being said, the technician should not have charged you for this visit and I have voided the charge. -DC

We have addressed this directly with the customer, they are satisfied and are continuing to use our company.
Posted 2279 days ago.
Justin in Appleton on 01/14/20
Verified Customer

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Posted 2279 days ago.
Dawn in Neenah on 01/14/20
Verified Customer

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Dawn said: Anthony was great! Took his time to answer my questions and explain things I did not understand. This was a return visit and I feel like I was treated & charged very fairly.
Posted 2280 days ago.
Tracey in Neenah on 01/13/20
Verified Customer

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Tracey said: Anthony was great. thanks to Jeff for allowing Anthony to complete my tune-up on the same call to avoid a future trip fee. C&W rocks.
Posted 2280 days ago.
Harley in Menasha on 01/13/20
Verified Customer

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Posted 2283 days ago.
Mike & Julie in Appleton on 01/10/20
Verified Customer

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Posted 2283 days ago.
Michelle in Appleton on 01/10/20
Verified Customer

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Quality
Posted 2284 days ago.
John & Beverly in Appleton on 01/09/20
Verified Customer

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John & Beverly said: Great service, He knew that we had a York furnace and made sure we understood the warranty.
Posted 2286 days ago.
Bill & Bernadette in New London on 01/07/20
Verified Customer

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Posted 2286 days ago.
Michael in Appleton on 01/07/20
Verified Customer

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Michael said: Everything find and timely, Anthony was great.
Posted 2286 days ago.
Jeremy & Michelle in Wrightstown on 01/07/20
Verified Customer

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Jeremy & Michelle said: He did great at explaining everything to me.
Posted 2289 days ago.
Tom & Theresa in Appleton on 01/04/20
Verified Customer

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Posted 2291 days ago.
Kory in Menasha on 01/02/20
Verified Customer

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Kory said: Technician was on time, helpful, and friendly. Service bill was reasonable. Technician was able to give a quote for April aire, which was very helpful.
Posted 2291 days ago.
Dan & Denise in Dale on 01/02/20
Verified Customer

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Dan & Denise said: Very knowledgeable service from Eric. Thanks for keeping our house's furnaces running smoothly year after year.
Posted 2292 days ago.
Ronald & Kim in Neenah on 01/01/20
Verified Customer

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Ronald & Kim said: My service tech is awesome! Neat, informative and my dog, Duke likes him. Happy New Year!
Posted 2292 days ago.
Randy & Mary-beth in Greenville on 01/01/20
Verified Customer

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Randy & Mary-beth said: Mike was very courteous. He also checked our dehumidifiers and found one on recall. Much appreciated!
Posted 2293 days ago.
Debbie in Little Chute on 12/31/19
Verified Customer

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