Customer Sign InCall Tracker

Recent Reviews (Page 132)

Posted 2268 days ago.
Mark & Mary in Kimberly on 06/08/20
Verified Customer

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Value
Timeliness
Quality
Mark & Mary said: Appointment was for 10am. I received a call at 9:55 from Jeff indicating they were delayed until 11. Dan arrived at approximately 11:10. No recognition that he was late. I adjusted an earlier appointment to be back for the 10 am appt. Other than that he was professional and did a good job.
Company Response: We apologize for the delays. Our crew has been running extended hours to try to get to all the Air Conditioners that aren’t working as well as Tune-Up calls. Your appointment was adjusted by our office as we knew it would be delayed about an hour. When our tech was sent the info for the call he would have seen it as a 11am, which is why probably he did not acknowledge it.
Posted 2269 days ago.
Michael in Appleton on 06/08/20
Verified Customer

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Value
Timeliness
Quality
Michael said: The service tech did a great job. I am very happy with the service provided.
Posted 2269 days ago.
Michelle in Greenville on 06/08/20
Verified Customer

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Value
Timeliness
Quality
Posted 2270 days ago.
Sara in Appleton on 06/06/20
Verified Customer

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Sara said: Anthony was great! Thanks for another exceptional experience!!
Posted 2271 days ago.
Mike in Appleton on 06/06/20
Verified Customer

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Quality
Mike said: Mike has done another exceptional job, friendly, trustworthy and professional. Just another example of the terrific team at " The Good Guys "
Posted 2271 days ago.
Amy in Appleton on 06/05/20
Verified Customer

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Value
Timeliness
Quality
Posted 2271 days ago.
Bob & Ellen in Appleton on 06/05/20
Verified Customer

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Bob & Ellen said: Great experience
Posted 2271 days ago.
Mark & Kelly in Appleton on 06/05/20
Verified Customer

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Quality
Posted 2272 days ago.
Michael in Appleton on 06/04/20
Verified Customer

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Michael said: Dan as always is very pleasant and explains everything he is going to do and then describes what he did. Good work!
Posted 2272 days ago.
Carla & Chad in Appleton on 06/04/20
Verified Customer

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Value
Timeliness
Quality
Posted 2272 days ago.
Sandra in Greenville on 06/04/20
Verified Customer

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Quality
Posted 2272 days ago.
Kyle in Appleton on 06/04/20
Verified Customer

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Value
Timeliness
Quality
Kyle said: 5 stars. Great work as always. On time, friendly, courteous.
Posted 2272 days ago.
Chris & Don in Hortonville on 06/04/20
Verified Customer

Overall
Value
Timeliness
Quality
Chris & Don said: We had Mike as our service tech. Very nice guy. Explained things when he was done.Asked if I had any questions. Did a good job!
Posted 2272 days ago.
Jack / Julie in Menasha on 06/04/20
Verified Customer

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Value
Timeliness
Quality
Posted 2273 days ago.
Shari in Menasha on 06/04/20
Verified Customer

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Value
Timeliness
Quality
Shari said: Great job
Posted 2273 days ago.
Tracy in Neenah on 06/03/20
Verified Customer

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Value
Timeliness
Quality
Tracy said: Very thorough and professional as always!!
Posted 2274 days ago.
Craig & Sue in Greenville on 06/03/20
Verified Customer

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Value
Timeliness
Quality
Craig & Sue said: Eric did a great job!!
Posted 2274 days ago.
Scott / Tricia in Appleton on 06/03/20
Verified Customer

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Value
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Quality
Scott / Tricia said: Eric was professional and efficient. Answered any questions we had.
Posted 2274 days ago.
Kevin in Appleton on 06/02/20
Verified Customer

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Quality
Kevin said: Mike is AWESOME! Great service as usual!
Posted 2274 days ago.
Brian & Melanie in Appleton on 06/02/20
Verified Customer

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Value
Timeliness
Quality
Brian & Melanie said: Eric was friendly, knowledgeable, and courteous. As always our experience with your company was top notch. Thank you for keeping us comfortable!
Posted 2275 days ago.
Joe in Appleton on 06/01/20
Verified Customer

Overall
Value
Timeliness
Quality
Joe said: The technician was right on time. Did a nice job. Just in time for the the heat that's what coming tomorrow.p
Posted 2275 days ago.
James & Janet in Appleton on 06/01/20
Verified Customer

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Value
Timeliness
Quality
Posted 2275 days ago.
Willa in Appleton on 06/01/20
Verified Customer

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Value
Timeliness
Quality
Willa said: Dan did a great job!
Posted 2275 days ago.
James & Kathryn in Appleton on 06/01/20
Verified Customer

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Value
Timeliness
Quality
James & Kathryn said: We have been using "The Good Guys" for over 40 years and have no intention of stopping!
Company Response: We all really appreciate your business. THANK YOU SO MUCH!
Posted 2276 days ago.
Nancy in Larsen on 06/01/20
Verified Customer

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Value
Timeliness
Quality
Nancy said: Arrived on time. Work was done efficiently. Informed of need for upkeeping work that may be needed so that I could plan for it.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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