Customer Sign InCall Tracker

Recent Reviews (Page 133)

Posted 2276 days ago.
Bill in Black Creek on 05/31/20
Verified Customer

Overall
Value
Timeliness
Quality
Bill said: As always Eric was very polite and explained what was wrong with are ac. However, when you think about having to put in a new ac and it just cost us $134 to be told it is no good. You all put in the ac we now have does that mean you would deduct $134 off of a new one?
Company Response: Hi Bill, you are correct in that usually our estimator can work out a percentage of the bill. In this case you got a great deal, our technician was there for roughly 40 minutes and only billed for 15 (and the trip charge).
Posted 2278 days ago.
Tim / Jobee in Appleton on 05/29/20
Verified Customer

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Value
Timeliness
Quality
Tim / Jobee said: Excellent as always!
Posted 2279 days ago.
Carl in Neenah on 05/28/20
Verified Customer

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Value
Timeliness
Quality
Carl said: On time and completed the tune-up. Maintained social distancing measures and wore mask
Posted 2279 days ago.
Carl in Neenah on 05/28/20
Verified Customer

Overall
Value
Timeliness
Quality
Carl said: Knew what the problem part was right away and replaced it
Posted 2280 days ago.
Chuck in Appleton on 05/28/20
Verified Customer

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Value
Timeliness
Quality
Chuck said: Great service as usual.
Posted 2280 days ago.
Luann in Neenah on 05/27/20
Verified Customer

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Value
Timeliness
Quality
Luann said: Eric was quick and a great representative of your company. I appreciate that you fit me into your busy schedule.
Posted 2280 days ago.
Ken in Appleton on 05/27/20
Verified Customer

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Value
Timeliness
Quality
Ken said: Compliments to service technician Anthony. He provided us with a courteous, friendly, helpful, efficient, and professional yearly tune-up for our central air conditioner.
Posted 2280 days ago.
Paul in Neenah on 05/27/20
Verified Customer

Overall
Value
Timeliness
Quality
Paul said: My appointment at 10 am was moved up to 9 am and I couldn't be happier! See you this Fall for my furnace tune up!
Posted 2280 days ago.
Andy in Appleton on 05/27/20
Verified Customer

Overall
Value
Timeliness
Quality
Andy said: Everything was perfect. Thanks for being prompt and reliable.
Posted 2281 days ago.
Jim & Diane in Appleton on 05/27/20
Verified Customer

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Value
Timeliness
Quality
Jim & Diane said: Dan is thorough, knowledgeable and trusted.
Posted 2281 days ago.
Kevin in Kaukauna on 05/26/20
Verified Customer

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Value
Timeliness
Quality
Kevin said: Great!
Posted 2281 days ago.
Bill in Appleton on 05/26/20
Verified Customer

Overall
Value
Timeliness
Quality
Bill said: Dan, thank you for obviously putting us on the top of your list this morning. Thank you for sending Jeff! He helped us with a heating problem in the past that was difficult to solve, but he found it!
It appears the problem is solved, so thanks for the great service!
Posted 2281 days ago.
Kris in Appleton on 05/26/20
Verified Customer

Overall
Value
Timeliness
Quality
Kris said: Dan was great! Patient with my questions and had good explanations. Your service is why I continue to come back and recommend you to others. Thank you all and stay safe.
Posted 2281 days ago.
Sandra in Greenville on 05/26/20
Verified Customer

Overall
Value
Timeliness
Quality
Sandra said: Very efficient and professional, as always!
Posted 2281 days ago.
Debbie in Little Chute on 05/26/20
Verified Customer

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Value
Timeliness
Quality
Posted 2281 days ago.
Grant in Appleton on 05/26/20
Verified Customer

Overall
Value
Timeliness
Quality
Grant said: Keep James coming. I just bought my new A/C unit from him, even if he is the technician. I trust him.
Posted 2285 days ago.
Brian & Shannon in Oshkosh on 05/23/20
Verified Customer

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Value
Timeliness
Quality
Posted 2285 days ago.
Josiah in Kaukauna on 05/22/20
Verified Customer

Overall
Value
Timeliness
Quality
Josiah said: Mike was awesome.
Posted 2287 days ago.
Steve in Appleton on 05/20/20
Verified Customer

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Value
Timeliness
Quality
Steve said: Very personable and answered all my questions.
Great service.
Posted 2288 days ago.
Ken / Bonnie in Appleton on 05/19/20
Verified Customer

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Value
Timeliness
Quality
Ken / Bonnie said: Anthony was great and friendly. Answered all my questions
Posted 2289 days ago.
Brian & Amanda in Neenah on 05/19/20
Verified Customer

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Value
Timeliness
Quality
Posted 2289 days ago.
Brad & Kris in Appleton on 05/18/20
Verified Customer

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Value
Timeliness
Quality
Posted 2289 days ago.
Mike & Sue in Neenah on 05/18/20
Verified Customer

Overall
Value
Timeliness
Quality
Mike & Sue said: It is no wonder that I keep coming back to you for service.
Outstanding
Posted 2293 days ago.
Olivia in Appleton on 05/14/20
Verified Customer

Overall
Value
Timeliness
Quality
Olivia said: Eric was friendly, personable, and efficient. Thank you for the always great service.
Posted 2294 days ago.
Chris & Mary in Appleton on 05/13/20
Verified Customer

Overall
Value
Timeliness
Quality
Chris & Mary said: Eric was very thorough in his work, had excellent social skills and answered all our questions. Great C&W employee!
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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