Customer Sign In • Call Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 135)

Posted 2294 days ago.
Ralph in Neenah on 09/04/19
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Ralph said: very pleased with Anthony's service I assume he was thorough so grateful he informed me of your service of taking our oil tanks.
Posted 2297 days ago.
Julia in Winneconne on 09/01/19
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Posted 2301 days ago.
Sandy in Greenville on 08/28/19
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Sandy said: Eric does a great job and I now ask for him when I schedule an appointment. Thanks for offering the two for one specials!
Posted 2301 days ago.
Nick in Appleton on 08/28/19
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Nick said: Dan really went the extra mile to solve our problems and address all our needs!
Posted 2301 days ago.
Tom & Judy in Menasha on 08/28/19
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Tom & Judy said: Always trust you guys.
Posted 2301 days ago.
Jim & Tracy in Hilbert on 08/28/19
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Jim & Tracy said: James was great. He identified that we were indeed hearing wind noise that was caused by placement/thickness of 16x25 filter that was in place. No trouble found. Thanks for getting to us so quick. Cheers...
Posted 2306 days ago.
Ken & Melissa in Appleton on 08/23/19
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Ken & Melissa said: Always like having Mike as our technician
Posted 2306 days ago.
Jerry in Little Chute on 08/23/19
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Jerry said: Thanks for the great service again this year.
Mike was on time, explained what he was checking and did a great job.
Appreciate it,
Thanks!
Posted 2307 days ago.
Sean in Appleton on 08/22/19
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Posted 2307 days ago.
Kathy in Menasha on 08/22/19
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Posted 2308 days ago.
Richard in Neenah on 08/21/19
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Richard said: Dan was on time and very professional. He answered all questions we had.
Posted 2309 days ago.
Nikki in Appleton on 08/20/19
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Posted 2309 days ago.
Melissa in Kimberly on 08/20/19
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Posted 2311 days ago.
John in Appleton on 08/18/19
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John said: Mike always does an outstanding job!.Along with his friendly service,Mike always informs us of what may or may not need's to be done to keep are A/C running the way it should be.
Posted 2313 days ago.
Richard & Denise in Appleton on 08/16/19
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Richard & Denise said: continue to be confident of the maintenance they provide for our hvac. the problem today was that they did not arrive at the scheduled time and required a phone call. no big deal as i was able to adjust my schedule, but would have been nice to receive a warning call.
still highly recommend their work.
Posted 2313 days ago.
Eric in Greenville on 08/16/19
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Posted 2315 days ago.
David in Menasha on 08/14/19
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Posted 2315 days ago.
Carolyn in Appleton on 08/14/19
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Carolyn said: As usual response was quick and the advice we requested has been acted upon. Eric checked out the boiler and we are all set for the next polar vortex.
Posted 2316 days ago.
Jeff & Debbie in Little Chute on 08/13/19
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Posted 2316 days ago.
Tracey in Neenah on 08/13/19
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Posted 2316 days ago.
Christine in Appleton on 08/13/19
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Christine said: Eric is THE BEST!! He went way over and above his job description today when he had to clean out a large mouse nest in my air conditioning unit. Not only did he clean it out, he had to kill 13 mice while he was at it! Then he bagged up the mess, dead mice included, and took them away for me. You can't even begin to imagine how appreciative I am of his work today. He's always a very enjoyable service tech to talk with, and I enjoy his personable demeanor. This visit was way over his call of duty, and he never once complained. His customer service skills are top notch on every visit, but this time, he was outstanding!!
Company Response: Thanks for sharing your experience with us Christine. Eric is such a pleasure to have on our team! Hope you have a wonderful rest of your week and thanks again for choosing The Good Guys! -DC
Posted 2317 days ago.
Tim & Cheryl in Menasha on 08/12/19
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Tim & Cheryl said: He was very efficient and professional....excellent job!!!!!!
Posted 2317 days ago.
Mike & Sue in Neenah on 08/12/19
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Mike & Sue said: Awesome timeliness. Everything was corrected.
Posted 2317 days ago.
Brad in Appleton on 08/12/19
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Posted 2321 days ago.
Bob in Winneconnie on 08/08/19
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Bob said: Mike is a very competent guy.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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