Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 139)

Posted 2366 days ago.
Jenny in Appleton on 06/24/19
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Jenny said: Anthony is always knowledgeable and super helpful. The price of the repair was out of our range, for right now. We appreciated his insights.Thank you
Posted 2366 days ago.
Craig & Sue in Greenville on 06/24/19
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Craig & Sue said: Eric was early which was great, gave me more time to chat. We have an older unit that will be replaced soon, and was concerned over the noise of the inducer motor. Eric stated without pressure, that 27 years of this unit, and nickel and diming will begin soon. I stated already looking to replace.
Posted 2366 days ago.
Kevin in Appleton on 06/24/19
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Kevin said: He was very punctual and very nice. I was running late for the appointment and he still was cool with me.Another good experience.
Posted 2367 days ago.
Mike & Judie in Menasha on 06/23/19
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Posted 2369 days ago.
Mike in Appleton on 06/21/19
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Mike said: this is why we are loyal customers, terrific professional work each and every time. Dan is terrific. Thank you, Good Guys
Company Response: Thanks Mike! Always a pleasure and thanks for being such a long time customer. -DC
Posted 2370 days ago.
Bill & Jenny in Appleton on 06/20/19
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Posted 2370 days ago.
Don in Neenah on 06/20/19
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Posted 2370 days ago.
Eugene & Julie in Neenah on 06/20/19
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Eugene & Julie said: Very efficient, friendly and knowledgeable.
Posted 2370 days ago.
David in Appleton on 06/20/19
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David said: I'm never there when my furnace gets maintenace work. You Guys meke me feel like Dolly, she's was never there when her hair is done.
Posted 2371 days ago.
Tim in Neenah on 06/19/19
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Posted 2371 days ago.
Natascha in Little Chute on 06/19/19
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Posted 2371 days ago.
Bob & Lisa in Appleton on 06/19/19
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Bob & Lisa said: Anthony is always great -- knowlegable and efficient. I like it when he comes over to do our service work.
Posted 2372 days ago.
Steve in Appleton on 06/18/19
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Steve said: Very Friendly and answered all my many questions.
Posted 2372 days ago.
Al in Greenville on 06/18/19
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Posted 2372 days ago.
Camille in Wrightstown on 06/18/19
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Camille said: Great job...Dan is the best!
Posted 2372 days ago.
Steve in Greenville on 06/18/19
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Posted 2373 days ago.
Josh in Appleton on 06/17/19
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Posted 2373 days ago.
Terry in Fremont on 06/17/19
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Terry said: Pleasant experience.
Posted 2377 days ago.
Mike in Hortonville on 06/13/19
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Mike said: All good. Appreciated the filter being delivered, but you need to find a way to get that on the truck as part of the appointment
Company Response: Hi Mike, Thanks for the great review. Regarding the filter, we did have it noted but it got away from us due to the volume of calls. We put additional reminders on your account so that this does not happen again. Thanks for all your business! -DC
Posted 2377 days ago.
Jenny in Appleton on 06/13/19
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Jenny said: Thank you, Anthony!
Posted 2378 days ago.
Joan in Appleton on 06/12/19
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Posted 2379 days ago.
Mike in Kaukauna on 06/11/19
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Mike said: Mike did a great job! Very thorough. Explained services and answered questions patiently.
Posted 2380 days ago.
Linda in Appleton on 06/10/19
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Posted 2380 days ago.
Ellen in Greenville on 06/10/19
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Ellen said: My appointment was scheduled for 2:30. My technician, Mike, was going to be late and I really appreciated the call letting me know this information. Mike was very friendly and introduced himself immediately. He was very thorough and took his time with both the furnace and the A/C. He also took the time to explain everything he did. I will definitely request him in the future! Thank you for hiring such a great person!
Posted 2380 days ago.
Kaylene in Appleton on 06/10/19
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Kaylene said: Anthony was very personable and very knowledgeable in answering any questions I had. Thank you!
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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