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Recent Reviews (Page 140)

Posted 2387 days ago.
Tracey in Neenah on 08/13/19
Verified Customer

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Value
Timeliness
Quality
Posted 2387 days ago.
Christine in Appleton on 08/13/19
Verified Customer

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Christine said: Eric is THE BEST!! He went way over and above his job description today when he had to clean out a large mouse nest in my air conditioning unit. Not only did he clean it out, he had to kill 13 mice while he was at it! Then he bagged up the mess, dead mice included, and took them away for me. You can't even begin to imagine how appreciative I am of his work today. He's always a very enjoyable service tech to talk with, and I enjoy his personable demeanor. This visit was way over his call of duty, and he never once complained. His customer service skills are top notch on every visit, but this time, he was outstanding!!
Company Response: Thanks for sharing your experience with us Christine. Eric is such a pleasure to have on our team! Hope you have a wonderful rest of your week and thanks again for choosing The Good Guys! -DC
Posted 2388 days ago.
Tim & Cheryl in Menasha on 08/12/19
Verified Customer

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Value
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Tim & Cheryl said: He was very efficient and professional....excellent job!!!!!!
Posted 2388 days ago.
Mike & Sue in Neenah on 08/12/19
Verified Customer

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Mike & Sue said: Awesome timeliness. Everything was corrected.
Posted 2388 days ago.
Brad in Appleton on 08/12/19
Verified Customer

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Posted 2392 days ago.
Bob in Winneconnie on 08/08/19
Verified Customer

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Bob said: Mike is a very competent guy.
Posted 2394 days ago.
Nathan in Appleton on 08/06/19
Verified Customer

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Posted 2394 days ago.
Richard & Jenny in Sherwood on 08/06/19
Verified Customer

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Richard & Jenny said: Mike knows his job well. Very professional, courteous, and respectful of your home. Couldn't ask for a better service professional.
Posted 2395 days ago.
Jason in Menasha on 08/06/19
Verified Customer

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Posted 2395 days ago.
David in Neenah on 08/05/19
Verified Customer

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Value
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David said: Mike was here within 2-3 hours of my call to the office this morning. He quickly diagnosed the issue and made repairs. He briefed me on his assessment and kept me apprised during and after his work was completed.
Posted 2395 days ago.
Dan in Appleton on 08/05/19
Verified Customer

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Dan said: very professional and friendly. would be happy to have him for service anytime it is needed
Posted 2395 days ago.
Dennis in Appleton on 08/05/19
Verified Customer

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Quality
Posted 2398 days ago.
David in Neenah on 08/02/19
Verified Customer

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Value
Timeliness
Quality
David said: Timeliness was affected by the time it took to receive the required part. Once the part arrived, Anthony was dispatched within 4 business hours. Excellent response. Anthony was also very helpful in explaining the issue with the A/C.
Posted 2398 days ago.
Kay in Appleton on 08/02/19
Verified Customer

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Value
Timeliness
Quality
Posted 2398 days ago.
Ric in Greenville on 08/02/19
Verified Customer

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Quality
Ric said: Great service
Thank You
Posted 2399 days ago.
Jim & Denise in Appleton on 08/01/19
Verified Customer

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Value
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Quality
Posted 2400 days ago.
Robert & Wanda in Appleton on 07/31/19
Verified Customer

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Robert & Wanda said: Mike did a excellent job----more than expected.
Posted 2400 days ago.
Mark in Hortonville on 07/31/19
Verified Customer

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Quality
Posted 2400 days ago.
Jon in Appleton on 07/31/19
Verified Customer

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Quality
Jon said: Mike did a great job. He was very thorough and did an excellent job explaining the tune-up process and results he was getting, as well as answering my questions and concerns.
Posted 2401 days ago.
Samantha in Kaukauna on 07/30/19
Verified Customer

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Samantha said: Explained everything thoroughly . Very respectful
Posted 2401 days ago.
Tom & Kim in Hortonville on 07/30/19
Verified Customer

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Value
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Quality
Tom & Kim said: Mike did a great job getting the A/C unit back up and running, as well as explaining the root cause and options moving forward.
Posted 2401 days ago.
Ken in Appleton on 07/30/19
Verified Customer

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Quality
Ken said: Great service guy, he was awesome!
Posted 2402 days ago.
Tyler & Kari in Appleton on 07/29/19
Verified Customer

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Value
Timeliness
Quality
Tyler & Kari said: Anthony was very professional and helpful in solving our issue, as well as giving us good advice and suggestions when we had some questions.
Posted 2402 days ago.
Chad in Little Chute on 07/29/19
Verified Customer

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Value
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Quality
Chad said: Appointment was fine. Anthony was great. We didn’t get a tuneup as scheduled because we need new equipment. Again Anthony was great and explained why. Good job
Posted 2405 days ago.
Nicole in Neenah on 07/27/19
Verified Customer

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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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