Customer Sign In • Call Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 140)

Posted 2382 days ago.
Rick in Fremont on 06/08/19
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Rick said: Mike is so knowledgeable and friendly, and came late on a Friday evening and promised to fix our A/C problem before he would leave even though he and his family were going on a weekend camping trip. He is an exceptional service tech and so caring, we were very lucky to have him here. Kudos to Mike! Thank You, Rick and Helen Nowak
Posted 2383 days ago.
Wayne in Menasha on 06/07/19
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Posted 2386 days ago.
Steven in Appleton on 06/04/19
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Steven said: Mike always does good by us!
Posted 2386 days ago.
Al in Greenville on 06/04/19
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Al said: WE Energies identified a gas leak which they isolated from the rest of our house. C&W responded with urgency and quickly resolved the issue. Thank you for giving us the needed peace of mind so we can sleep calmly tonight.
Posted 2387 days ago.
Michael in Appleton on 06/03/19
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Michael said: Mike did a great job as usual. I really appreciate his expertise on my HVAC system.
Posted 2388 days ago.
Joe in Appleton on 06/02/19
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Joe said: Mike was prompt (even a bit early), efficient, knowledgeable, and gave straight advice - gave a heads up about issues to look out for in the coming years without being pushy about getting more work done today.
Posted 2390 days ago.
Peter & Sarah in Appleton on 05/31/19
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Posted 2391 days ago.
Lynn in Appleton on 05/30/19
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Lynn said: Anthony was very friendly. He answered all my question and explained what he was doing very well. This was a tune-up not a service call and I am very confident my A/C will be just fine. Thank You for the couteous, efficient, and timely service.
Posted 2391 days ago.
John in Appleton on 05/30/19
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John said: like the fact that same tech is here each time. dan does a great job!
Posted 2392 days ago.
David in Appleton on 05/29/19
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Posted 2393 days ago.
Sandra in Greenville on 05/28/19
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Sandra said: Everything went as planned. Dan even was able to come a little earlier then expected.
Posted 2393 days ago.
Greg & Jane in Kaukauna on 05/28/19
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Greg & Jane said: Another good appointment as always. Mike also does a thorough job.
Posted 2393 days ago.
Kevin in Kaukauna on 05/28/19
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Kevin said: Mike was professional, personal and knowledgable. Excellent!
Posted 2396 days ago.
Bob in Greenville on 05/25/19
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Posted 2397 days ago.
Ken & Kristine in Greenville on 05/24/19
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Ken & Kristine said: Dan did a great job.
Explained everything he did and offered some good advice.
Posted 2397 days ago.
Dan in Appleton on 05/24/19
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Dan said: Excellent job. Explained everything in detail. Even found the exhaust on our water heater falling off and fixed it. Thanks and see you next year.
Posted 2399 days ago.
Heather in Appleton on 05/22/19
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Posted 2399 days ago.
Brian in Menasha on 05/22/19
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Posted 2399 days ago.
Rachel in Neenah on 05/22/19
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Posted 2400 days ago.
James & Janet in Appleton on 05/21/19
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Posted 2400 days ago.
Mary in Appleton on 05/21/19
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Posted 2400 days ago.
Christy in Appleton on 05/21/19
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Christy said: Your technician was awesome! He took extra time to explain things to me, & even helped me with questions I had about my thermostat. I really appreciated that extra effort. Thank you!
Posted 2400 days ago.
Gerald & Karen in Appleton on 05/21/19
 Verified Customer

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Gerald & Karen said: James did not explain why the Aprilaire was not working. He left the thermostat on permanent hold. We did not know he did this until later in the day. We are disappointed that we are having some may issues with the Aprilaire. Our last one worked so well.
Company Response: Karen, at the time of the appointment you were not there. Steve, our estimator did reach out to you yesterday (prior to this review being left) to talk about what happened but he had to leave a message as you were unavailable. We are still looking into the issues with the Aprilaire (Dehumidifier) and will get it addressed. We apologize for not resetting the thermostat to the prior setting when we left.
Posted 2404 days ago.
Rebekah in Appleton on 05/17/19
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Rebekah said: Mike tuned up my equipment and Andy gave me a quote on a new furnace. They were both very pleasant and shared some of their knowledge with me. I learned a lot of things about water heaters and HVAC systems... including what happens to old water heaters after they're replaced (thanks Mike for the cool info). I always enjoy working with your company.
Posted 2404 days ago.
Mark / Cris in Hortonville on 05/17/19
 Verified Customer

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Mark / Cris said: Mike was thorough and professional. He did a great job!
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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