Customer Sign In • Call Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 14)

Posted 210 days ago.
Roger in Combined Locks on 05/19/25
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Roger said: I appreciate James’ character and his knowledge and workmanship. I look forward to having him continue servicing our HVAC equipment. I have to say that I was not expecting my furnace heat exchanger to go bad in just 12 years. Our previous furnace lasted over twice that long.
Posted 210 days ago.
David & Mary in Appleton on 05/19/25
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David & Mary said: You Guys make it look so easy.... thanks
Posted 211 days ago.
Christine in Little Chute on 05/18/25
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Christine said: Eric was great!! He quickly found the problem and took care of it. He was friendly and knowledgeable. We were very happy with the results. Chris and Jane

Posted 213 days ago.
Craig in Shiocton on 05/16/25
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Craig said: The tech was fun to talk with. Very nice person.
Posted 214 days ago.
Bob & Vicki in Appleton on 05/15/25
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Bob & Vicki said: James did a great job in checking and testing why my system was low on refrigerant. Added what was needed and air conditioner back working as it should. Just slightly disappointed he could not find the cause for low refrigerant. Always like to know the reason for air conditioner not working properly.
Company Response: Finding the source for low refrigerant can be very hard especially if the leak is slow. We have options but they are costs involved as we need to make return trips and trace stuff, like UV reactive dye. There are so many joints that can be the source, and even if we find the source it doesn't mean a fix is going to be cheap. It's really a catch 22 situation.
Posted 214 days ago.
John in Neenah on 05/15/25
 Verified Customer

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John said: Matt did a great job as always. A real gentleman. Always very respectful of our property. I will always request Matt.
Posted 215 days ago.
Sandy in Appleton on 05/14/25
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Posted 217 days ago.
Luke in Appleton on 05/12/25
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Posted 217 days ago.
Jon in Neenah on 05/12/25
 Verified Customer

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Jon said: James was friendly and willing to help me better understand the heating and AC systems that I currently have in place. I'd be happy to work with him again in the future.
Posted 217 days ago.
Christian in Appleton on 05/12/25
 Verified Customer

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Christian said: The technician that came over was by far the best! He did such a great job and was friendly, explained everything and you could tell he cared, thank you!
Posted 220 days ago.
Anthony in Neenah on 05/09/25
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Anthony said: Evan is great. Well informed and easy to understand.
Posted 221 days ago.
Michael in Greenville on 05/08/25
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Posted 221 days ago.
Denise & Ronald in Fremont on 05/08/25
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Denise & Ronald said: Evan always professional & friendly. Thank you.
Posted 222 days ago.
Willa in Appleton on 05/07/25
 Verified Customer

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Willa said: Eric did a great job of letting me know what he was doing. His experience showed when he moved some wiring around to try and deter the mice that have been chewing on the wires in my AC unit.
Posted 223 days ago.
Tim / Joby in Appleton on 05/06/25
 Verified Customer

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Tim / Joby said: Josh was excellent and made the suggestion to leave the a/c tune up for one year as we didn’t use the a/c as it was installed in October 2024. Good suggestion!
Josh did uncover a leaky valve that needs to be replaced. If you could schedule that I would really appreciate it as I would like to get that done ASAP. Thanks much!
Company Response: Just forwarded this to our service team to make sure we prioritize those repairs for you! -DC
Posted 227 days ago.
Bill in Kaukauna on 05/02/25
 Verified Customer

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Posted 227 days ago.
Brian & Tammy in Menasha on 05/02/25
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Brian & Tammy said: Eric did a great job as always
Posted 230 days ago.
Kurt / Sheila in Combined Locks on 04/29/25
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Kurt / Sheila said: Josh was wonderful!!! He helped me figure out how to repaint my rusting AC ceiling vents!!! Yay!! Above and beyond!!
Posted 230 days ago.
Fred & Anita in Appleton on 04/29/25
 Verified Customer

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Fred & Anita said: Everything was great. Sorry I took so long to get back to you.

Posted 231 days ago.
Roy & Jill in Appleton on 04/28/25
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Posted 235 days ago.
Lori in Kimberly on 04/24/25
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Lori said: Even did a great job with our furnance and hot water heater. We always feel like we're in great hands!
Posted 244 days ago.
Steve & Corrie in Neenah on 04/15/25
 Verified Customer

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Steve & Corrie said: Technician did a wonderful job on the check-up as well on educating the client (me) about furnace mechanics and maintenance. Something to consider for future, maybe do not engage in conversations that may be political in nature with clients in future.
Company Response: Steve & Corrie, we agree! Thanks for the feedback, we'll have a talk with our team.
Posted 250 days ago.
Robert in Neenah on 04/09/25
 Verified Customer

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Robert said: Always do a great job!
Posted 250 days ago.
Mark in Appleton on 04/09/25
 Verified Customer

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Mark said: I appreciated how easy it was to schedule online, and Josh did a nice job.
Posted 252 days ago.
Mike in Fremont on 04/07/25
 Verified Customer

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Mike said: Prompt, good work, very friendly. Thanks again all.mb
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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