Customer Sign InCall Tracker

Recent Reviews (Page 14)

Posted 227 days ago.
Dawn in Neenah on 08/27/25
Verified Customer

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Value
Timeliness
Quality
Dawn said: Dilan was great! Friendly, knowledgeable, and efficient. He answered all of my questions. I would be happy to have him for any other service calls. He is a good representative of the Good Guys.
Posted 227 days ago.
Jamie in Appleton on 08/27/25
Verified Customer

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Value
Timeliness
Quality
Posted 227 days ago.
Melissa in Kimberly on 08/27/25
Verified Customer

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Quality
Melissa said: Overall happy with the service.
Posted 227 days ago.
John in Neenah on 08/27/25
Verified Customer

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Value
Timeliness
Quality
Posted 228 days ago.
Mark in Appleton on 08/26/25
Verified Customer

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Value
Timeliness
Quality
Mark said: Eric was very thorough and explained where I may have potential issues and offered suggestions on how to fix it.
Posted 228 days ago.
Jack in Appleton on 08/26/25
Verified Customer

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Value
Timeliness
Quality
Jack said: Eric called to confirm and then asked if he could come earlier which was fine by me. He answered any questions that I had. Great Job.
Posted 229 days ago.
Christian in Appleton on 08/25/25
Verified Customer

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Value
Timeliness
Quality
Christian said: Did excellent as always. Evan was very kind to our cats! They loved him. He went above and beyond.
Posted 229 days ago.
Tom in Appleton on 08/25/25
Verified Customer

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Value
Timeliness
Quality
Tom said: James, did a great job, as always. He is a great asset to your company.
Posted 229 days ago.
Chris & Don in Hortonville on 08/25/25
Verified Customer

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Value
Timeliness
Quality
Chris & Don said: Dilan did a good job. Gave an update on my system.
Nice guy. very satisfied with his work.
Posted 231 days ago.
Jan in Neenah on 08/23/25
Verified Customer

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Value
Timeliness
Quality
Jan said: Evan remains my favorite technician! His skill & professionalism are always noteable. He is timely & works efficiently. In addition, I enjoy his friendliness & taking the time to chat after his work duties are done, are an added plus!
Posted 232 days ago.
Ben & Lola in Appleton on 08/22/25
Verified Customer

Overall
Value
Timeliness
Quality
Ben & Lola said: We are always impressed with the courtesy and promptness of your workers. Josh always seems to go above and beyond for us, and we both decided today that in the future we will request him for our services. Keep up the good work. We would not hesitate to recommend you to others. Thank you!!!
Posted 233 days ago.
Kim in Kimberly on 08/21/25
Verified Customer

Overall
Value
Timeliness
Quality
Kim said: All went very well with my service of furnace and air conditioner. Eric is very efficient, courteous, personable, and I request him every year for my tune-ups. He even had stickers for my grandkids who were with me.
Posted 233 days ago.
Mike & Betty in Appleton on 08/21/25
Verified Customer

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Value
Timeliness
Quality
Posted 234 days ago.
William & Patricia in Menasha on 08/20/25
Verified Customer

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Value
Timeliness
Quality
Posted 234 days ago.
Lori in Hortonville on 08/20/25
Verified Customer

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Value
Timeliness
Quality
Lori said: Eric was awesome as usual. Very thorough going thru everything. Love you guys!
Posted 234 days ago.
Anthony & Teresa in Appleton on 08/20/25
Verified Customer

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Value
Timeliness
Quality
Anthony & Teresa said: On time, very professional.
Posted 234 days ago.
Glenn & Sharon in Appleton on 08/19/25
Verified Customer

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Timeliness
Quality
Glenn & Sharon said: Evan was very professional in his approach to the work needed.
Posted 235 days ago.
Cherie in Appleton on 08/19/25
Verified Customer

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Value
Timeliness
Quality
Cherie said: We have never been disappointed by The Good Guys! Eric is knowledgeable and thorough. If there are any issues with any of the equipment, Eric explains, not only the concern, but also next steps. We definitely trust his professional judgment.

We are extremely pleased and will continue to call The Good Guys in the future!
Posted 235 days ago.
Dan & Diane in Appleton on 08/19/25
Verified Customer

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Value
Timeliness
Quality
Dan & Diane said: Eric was very informative.
Posted 235 days ago.
David in Appleton on 08/19/25
Verified Customer

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Value
Timeliness
Quality
Posted 235 days ago.
Ryan in Appleton on 08/19/25
Verified Customer

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Value
Timeliness
Quality
Ryan said: Very good to work with. Happy with the service.
Posted 236 days ago.
Jon in Neenah on 08/18/25
Verified Customer

Overall
Value
Timeliness
Quality
Jon said: Appreciate the work that Evan did.
Posted 236 days ago.
Robert & Susie in Neenah on 08/18/25
Verified Customer

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Value
Timeliness
Quality
Posted 239 days ago.
John in Oshkosh on 08/15/25
Verified Customer

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Value
Timeliness
Quality
John said: Evan continues to exceed all my expectations and does a superior job in every respect. This is Evan's third visit to my home and has always been very polite, courteous and willing to take the time to answer all my questions completely. The Good Guys should be proud to have such a wonderful technician as Evan. He's great!
Posted 239 days ago.
Jennifer in Appleton on 08/15/25
Verified Customer

Overall
Value
Timeliness
Quality
Jennifer said: The service appointment went great, Dilan was early (after calling to check), had prepared in advance by reviewing the file to see what work had been done in May (so being careful with my money). He's really pleasant to work with - he explains everything so to be on the same page.

The Good Guys have always been great to work with, whether a major purchase or maintenance. Ten stars all around.

Thank you for the great service.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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