Customer Sign In • Call Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 13)

Posted 194 days ago.
Larry in Greenville on 06/04/25
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Larry said: Eric is at the top of technicians. He was very polite. He explained everything to me. He went above and beyond. Eric is an exceptional employee, and you should do everything you can to retain him.
Posted 194 days ago.
Paul And Susan in Menasha on 06/04/25
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Paul And Susan said: Answered all our questions so thoroughly. Very nice
Posted 194 days ago.
Ellie in Appleton on 06/04/25
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Posted 195 days ago.
Michael in Neenah on 06/03/25
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Michael said: Evan called ahead as he was going to be about 10 minutes early, answered my questions and carried himself in a very proffessional manner.
Posted 195 days ago.
Kyle in Appleton on 06/03/25
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Kyle said: Super super good service. Very friendly and knowledgeable. Just proved we made the right choice going with The Good Guys!
Posted 196 days ago.
Jim in Appleton on 06/02/25
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Posted 196 days ago.
Mike & Julie in Appleton on 06/02/25
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Posted 196 days ago.
Shari in Menasha on 06/02/25
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Shari said: Great Job
Posted 196 days ago.
Joe in Appleton on 06/02/25
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Posted 198 days ago.
Judy in Appleton on 05/31/25
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Posted 199 days ago.
Scott in Appleton on 05/30/25
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Scott said: Another great visit from Matt. Called ahead to let us know he was on his way. Advise us of a compressor that would need replaced soon, why and the cost before he begain. Did our scheduled tune up. He even put up with our dog Walter whonwas too eager to him. Thanks again Matt.
Posted 199 days ago.
Craig & Kami in Neenah on 05/30/25
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Craig & Kami said: Dilan was excellent...Professional, courteous, and very knowledgeable.
Posted 199 days ago.
Bonnie in Appleton on 05/30/25
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Bonnie said: He was very professional courteous and friendly
Posted 199 days ago.
Ronald in Appleton on 05/30/25
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Ronald said: Dilan was friendly & efficient
Posted 199 days ago.
Matt in Appleton on 05/30/25
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Posted 199 days ago.
Chuck & Karen in Menasha on 05/30/25
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Chuck & Karen said: As usual Matt was a total gentlemen and was a positive representative for The Good Guys. Thank you Matt for another fine service.
Posted 200 days ago.
Andy in Appleton on 05/29/25
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Andy said: Can we please get a quote for a replacement A/C unit comparable to what we have now?
Company Response: Sure thing I'll have someone reach out to you. -DC
Posted 200 days ago.
Dan & Toni in Greenville on 05/29/25
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Posted 200 days ago.
Anna in Little Chute on 05/29/25
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Anna said: Everything is excellent.
Posted 201 days ago.
Gary & Paula in Appleton on 05/28/25
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Posted 201 days ago.
Brian & Sharon in Hortonville on 05/28/25
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Brian & Sharon said: Josh was friendly and professional. He did a good job in a timely fashion and explained everything to us. Would be happy to have Josh as our tech again.
Posted 204 days ago.
Rita in Appleton on 05/25/25
 Verified Customer

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Rita said: I give a 5 plus to Eric who serviced my furnace and air conditioner. He had outstanding customer service skills . He is a great assist to your company . Give him a raise and hire more like him . You are lucky to have him on your staff .
Posted 207 days ago.
Matt in Appleton on 05/23/25
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Posted 207 days ago.
Jim in Appleton on 05/22/25
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Jim said: Dilan is the service tech who came to my home today to do a Air Conditioner tune up. Dilan arrived promptly and did a thorough and complete check of my a/c system. Dilan was friendly, informative and professional. I would highly recommend Dilan .
Posted 208 days ago.
Fred & Jill in Appleton on 05/21/25
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Fred & Jill said: James said the Air Conditioner will be checked at a future date.

No concerns here.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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