Customer Sign InCall Tracker

Recent Reviews (Page 141)

Posted 2411 days ago.
Kevin / Mary in Kaukauna on 09/04/19
Verified Customer

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Value
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Quality
Posted 2411 days ago.
Paige in Appleton on 09/04/19
Verified Customer

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Posted 2411 days ago.
Glen & Sharon in Appleton on 09/04/19
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Glen & Sharon said: We've always received timely service. Thank you.
Posted 2411 days ago.
Ralph in Neenah on 09/04/19
Verified Customer

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Ralph said: very pleased with Anthony's service I assume he was thorough so grateful he informed me of your service of taking our oil tanks.
Posted 2414 days ago.
Julia in Winneconne on 09/01/19
Verified Customer

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Posted 2418 days ago.
Sandy in Greenville on 08/28/19
Verified Customer

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Sandy said: Eric does a great job and I now ask for him when I schedule an appointment. Thanks for offering the two for one specials!
Posted 2418 days ago.
Nick in Appleton on 08/28/19
Verified Customer

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Nick said: Dan really went the extra mile to solve our problems and address all our needs!
Posted 2418 days ago.
Tom & Judy in Menasha on 08/28/19
Verified Customer

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Tom & Judy said: Always trust you guys.
Posted 2418 days ago.
Jim & Tracy in Hilbert on 08/28/19
Verified Customer

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Jim & Tracy said: James was great. He identified that we were indeed hearing wind noise that was caused by placement/thickness of 16x25 filter that was in place. No trouble found. Thanks for getting to us so quick. Cheers...
Posted 2423 days ago.
Ken & Melissa in Appleton on 08/23/19
Verified Customer

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Ken & Melissa said: Always like having Mike as our technician
Posted 2423 days ago.
Jerry in Little Chute on 08/23/19
Verified Customer

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Jerry said: Thanks for the great service again this year.
Mike was on time, explained what he was checking and did a great job.
Appreciate it,
Thanks!
Posted 2424 days ago.
Sean in Appleton on 08/22/19
Verified Customer

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Posted 2424 days ago.
Kathy in Menasha on 08/22/19
Verified Customer

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Posted 2425 days ago.
Richard in Neenah on 08/21/19
Verified Customer

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Richard said: Dan was on time and very professional. He answered all questions we had.
Posted 2426 days ago.
Nikki in Appleton on 08/20/19
Verified Customer

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Posted 2426 days ago.
Melissa in Kimberly on 08/20/19
Verified Customer

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Posted 2428 days ago.
John in Appleton on 08/18/19
Verified Customer

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John said: Mike always does an outstanding job!.Along with his friendly service,Mike always informs us of what may or may not need's to be done to keep are A/C running the way it should be.
Posted 2430 days ago.
Richard & Denise in Appleton on 08/16/19
Verified Customer

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Value
Timeliness
Quality
Richard & Denise said: continue to be confident of the maintenance they provide for our hvac. the problem today was that they did not arrive at the scheduled time and required a phone call. no big deal as i was able to adjust my schedule, but would have been nice to receive a warning call.
still highly recommend their work.
Posted 2430 days ago.
Eric in Greenville on 08/16/19
Verified Customer

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Quality
Posted 2432 days ago.
David in Menasha on 08/14/19
Verified Customer

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Posted 2432 days ago.
Carolyn in Appleton on 08/14/19
Verified Customer

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Carolyn said: As usual response was quick and the advice we requested has been acted upon. Eric checked out the boiler and we are all set for the next polar vortex.
Posted 2433 days ago.
Jeff & Debbie in Little Chute on 08/13/19
Verified Customer

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Posted 2433 days ago.
Tracey in Neenah on 08/13/19
Verified Customer

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Posted 2433 days ago.
Christine in Appleton on 08/13/19
Verified Customer

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Quality
Christine said: Eric is THE BEST!! He went way over and above his job description today when he had to clean out a large mouse nest in my air conditioning unit. Not only did he clean it out, he had to kill 13 mice while he was at it! Then he bagged up the mess, dead mice included, and took them away for me. You can't even begin to imagine how appreciative I am of his work today. He's always a very enjoyable service tech to talk with, and I enjoy his personable demeanor. This visit was way over his call of duty, and he never once complained. His customer service skills are top notch on every visit, but this time, he was outstanding!!
Company Response: Thanks for sharing your experience with us Christine. Eric is such a pleasure to have on our team! Hope you have a wonderful rest of your week and thanks again for choosing The Good Guys! -DC
Posted 2434 days ago.
Tim & Cheryl in Menasha on 08/12/19
Verified Customer

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Tim & Cheryl said: He was very efficient and professional....excellent job!!!!!!
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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