Customer Sign In • Call Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 144)

Posted 2474 days ago.
Janis in Appleton on 03/08/19
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Janis said: Dan explained current state of furnace and preventative maintenance in a way that was understandable but with no pressure to incur cost. He was friendly and efficient. I would request him again.
Posted 2475 days ago.
Lawellyn & Janet in Appleton on 03/07/19
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Posted 2476 days ago.
Mark in Hortonville on 03/06/19
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Posted 2476 days ago.
Glen & Sharon in Appleton on 03/06/19
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Glen & Sharon said: Mike seemed to be very knowledgeable and thorough in his efforts to diagnose and repair the issue that caused our furnace to stop working today. We appreciated the time he took to explain the problem and the quick response on this very cold day!
Posted 2476 days ago.
Jonathan & Kari in Appleton on 03/06/19
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Jonathan & Kari said: Mike was great and was even able to repair a gas leak!
Posted 2495 days ago.
Jason in Neenah on 02/15/19
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Jason said: It would’ve been helpful if someone at CW would have mentioned that we should call WE Energies to have some gas leaks checked out first in our house, I didn’t know that until the technician came. I was under the impression that they only check out leaks at the meter and that anything inside the house is my responsibility.
Company Response: We appreciate your feedback. Mentioning WE Energies for gas leaks is part of our protocol here. When speaking to the person who handled your initial call they did bring up WE Energies. It was mentioned that they will flag gas leaks. We apologize if it wasn't clear that they would also check for leaks indoors.
Posted 2497 days ago.
Jessica & Spencer in Appleton on 02/13/19
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Jessica & Spencer said: Mike patiently listened to my concerns regarding the furnace. He addressed the issue quickly and went the extra mile to get the needed part that day. I am appreciative of his expertise and efficiency.
Posted 2498 days ago.
Steve & Megan in Appleton on 02/12/19
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Posted 2499 days ago.
Greg in Kaukauna on 02/11/19
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Posted 2502 days ago.
Pete in Menasha on 02/08/19
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Pete said: The tech was very professional and friendly and explained his findings in an easy to understand way.
Posted 2502 days ago.
Carey in Appleton on 02/08/19
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Posted 2502 days ago.
Jim in Greenville on 02/08/19
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Jim said: Very knowledgeable...Great service!!!
Posted 2503 days ago.
Alix in Appleton on 02/07/19
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Posted 2503 days ago.
Wayne in Greenville on 02/07/19
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Posted 2504 days ago.
Mary in Appleton on 02/06/19
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Mary said: Eric is extremely professional, prompt, efficient, fair, and so helpful. Thankful for his great customer service!
Posted 2505 days ago.
Randy in Menasha on 02/05/19
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Posted 2505 days ago.
James & Janet in Appleton on 02/05/19
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Posted 2507 days ago.
Emily in Hortonville on 02/03/19
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Emily said: Eric has been to our house multiple times and have been very satisfied everytime!
Posted 2511 days ago.
Renee in Appleton on 01/30/19
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Posted 2512 days ago.
Sam in Greenville on 01/29/19
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Posted 2512 days ago.
June in Appleton on 01/29/19
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June said: Absolutely great service. I thought The Good Guys were calling to cancel, instead called me to tell me the tech was arriving early. Caught furnace just before cold snap. Tune-up turned up no problems. Excellent news.
Posted 2515 days ago.
Mike in Appleton on 01/26/19
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Mike said: " The Good Guys " it's really true. Fantastic Team
Posted 2516 days ago.
David in Neenah on 01/25/19
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David said: Mike has provided service for us in the past and was very helpful this time as well.
Posted 2517 days ago.
David in Kimberly on 01/24/19
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David said: The tech arrived on time and completed the job, answered all my questions and cleaned up the area before leaving.
Posted 2518 days ago.
John in Appleton on 01/23/19
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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