Customer Sign In • Call Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 144)

Posted 2491 days ago.
Jon in Appleton on 07/31/19
 Verified Customer

Overall
Value
Timeliness
Quality
Jon said: Mike did a great job. He was very thorough and did an excellent job explaining the tune-up process and results he was getting, as well as answering my questions and concerns.
Posted 2492 days ago.
Samantha in Kaukauna on 07/30/19
 Verified Customer

Overall
Value
Timeliness
Quality
Samantha said: Explained everything thoroughly . Very respectful
Posted 2492 days ago.
Tom & Kim in Hortonville on 07/30/19
 Verified Customer

Overall
Value
Timeliness
Quality
Tom & Kim said: Mike did a great job getting the A/C unit back up and running, as well as explaining the root cause and options moving forward.
Posted 2492 days ago.
Ken in Appleton on 07/30/19
 Verified Customer

Overall
Value
Timeliness
Quality
Ken said: Great service guy, he was awesome!
Posted 2493 days ago.
Tyler & Kari in Appleton on 07/29/19
 Verified Customer

Overall
Value
Timeliness
Quality
Tyler & Kari said: Anthony was very professional and helpful in solving our issue, as well as giving us good advice and suggestions when we had some questions.
Posted 2493 days ago.
Chad in Little Chute on 07/29/19
 Verified Customer

Overall
Value
Timeliness
Quality
Chad said: Appointment was fine. Anthony was great. We didn’t get a tuneup as scheduled because we need new equipment. Again Anthony was great and explained why. Good job
Posted 2495 days ago.
Nicole in Neenah on 07/27/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2497 days ago.
Jan in Neenah on 07/25/19
 Verified Customer

Overall
Value
Timeliness
Quality
Jan said: Anthony is an outstanding technician who I trust completely. He is extremely well versed about all aspects of his job & takes time to answer all questions and provide valuable feedback. Thanks Anthony
Posted 2497 days ago.
Shannon in Appleton on 07/25/19
 Verified Customer

Overall
Value
Timeliness
Quality
Company Response: I'm sorry you feel this way about the value you received. You called us for your Air Conditioner not working after the storm. When we got there we found that there was a loose wire at the thermostat. You had the gold service upgrade which saved you $17.48 on the visit. For us to come to the house and address the wire for $104 total (w/ tax) we feel is a good value. If by chance this was not the solution to the issue or there was more to this problem you would not have to pay the service call charge again if it happens in the next month. -DC
Posted 2497 days ago.
Kim in Neenah on 07/25/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2497 days ago.
James & Linda in Menasha on 07/25/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2497 days ago.
Eileen in Neenah on 07/25/19
 Verified Customer

Overall
Value
Timeliness
Quality
Eileen said: Mike is great! I specifically schedule with him. He is so thorough and knowledgeable.
Thanks Mike! See you next year!
Posted 2498 days ago.
David in Neenah on 07/24/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2499 days ago.
William & Doris in Appleton on 07/23/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2500 days ago.
Chris in Kimberly on 07/22/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2502 days ago.
Mark in Hortonville on 07/20/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2503 days ago.
Jason in Menasha on 07/19/19
 Verified Customer

Overall
Value
Timeliness
Quality
Jason said: Thank you for coming out so quick today it means alot and we will continue to use you in the future.
Posted 2503 days ago.
Shirley in Appleton on 07/19/19
 Verified Customer

Overall
Value
Timeliness
Quality
Shirley said: Mike gives great customer service. Something we have not experienced with other companies. He is very knowledgeable and answered any questions that we had.
Posted 2504 days ago.
Edward & Carol in Oshkosh on 07/18/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2504 days ago.
Chris & Lisa in Appleton on 07/18/19
 Verified Customer

Overall
Value
Timeliness
Quality
Chris & Lisa said: Very professional, quickly done.
Right on time.
Posted 2505 days ago.
Bobbi in Fremont on 07/17/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2506 days ago.
Jennifer in Kimberly on 07/16/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2506 days ago.
John in Hilbert on 07/16/19
 Verified Customer

Overall
Value
Timeliness
Quality
John said: Anthony was friendly, efficient,and answered our questions.
Posted 2507 days ago.
Kevin in Combined Locks on 07/15/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2507 days ago.
Steven in Appleton on 07/15/19
 Verified Customer

Overall
Value
Timeliness
Quality
Steven said: Everything was perfect. I just felt like waiting 3 weeks for a tune-up was a bit long. I guess it was worth the wait.
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2026 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status