Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 145)

Posted 2519 days ago.
Steve & Ann in Appleton on 01/22/19
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Steve & Ann said: Mike did a exceptional job.
Posted 2523 days ago.
Andrew in Appleton on 01/18/19
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Andrew said: Very knowledgeable, answered all of my questions.
Posted 2523 days ago.
Ken & Kristine in Greenville on 01/18/19
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Ken & Kristine said: Dan was great.

Nice guy....and very friendly.
Posted 2524 days ago.
John in Kaukauna on 01/17/19
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John said: Technician was on time, friendly, and seemed very knowledgeable. He balanced the HRV that was missed during the installation. Price was as stated it would be. I'm very satisfied.
Posted 2526 days ago.
Tim & Mary in Appleton on 01/15/19
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Tim & Mary said: James was on time , he was very professional. Another great experience! Keep up the good work!
Posted 2526 days ago.
Pat in Neenah on 01/15/19
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Pat said: Called, got here early and did a great job!
Posted 2527 days ago.
Jennifer in Combined Locks on 01/14/19
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Posted 2529 days ago.
William in Appleton on 01/12/19
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William said: Eric did a great job! Explained everything and cleaned up afterwards.
Posted 2530 days ago.
John in Appleton on 01/11/19
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John said: We want to thank-you for the great service(as always) & and the great deals you give us!Mike N. is very thorough with his work & takes the time to answer any questions we may have along with being a good man!
Posted 2531 days ago.
Christine in Appleton on 01/10/19
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Posted 2531 days ago.
Ronald & Kim in Neenah on 01/10/19
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Ronald & Kim said: Anthony is such a professional. And to boot, a really nice guy! I wish to have him as my tech if possible every time. Happy New Year to all!
Posted 2533 days ago.
Sandy in Greenville on 01/08/19
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Posted 2533 days ago.
Jeff & Vicki in Appleton on 01/08/19
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Jeff & Vicki said: I appreciate the fact the ignitor was defective when put in a month ago. It was warranted, but I felt the charge was a little excessive as this was defective. I realize parts are warranted and labor is not. The furnace didn’r Work because of defect.
Company Response: We reached out to resolve this with the customer. Currently awaiting a call back.
Posted 2533 days ago.
Tracy / Tim in Appleton on 01/08/19
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Tracy / Tim said: Dan was on time and cheerful. I like that. Thanks for taking care of our furnace!
Posted 2534 days ago.
Dan & Linda in Kimberly on 01/07/19
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Posted 2537 days ago.
Brian & Rachel in Appleton on 01/04/19
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Brian & Rachel said: Eric came this morning and saved the day. He gave our furnace a complete tune-up and cleaned our April Air system. He is friendly, knowledgeable, and efficient. We are grateful for his expertise. He always knows what the problem is and how to fix it. Thanks, Eric, for your help!
Posted 2537 days ago.
Tom & Sharon in Appleton on 01/04/19
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Posted 2538 days ago.
Joanie & Roger in Appleton on 01/03/19
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Posted 2538 days ago.
Grant in Appleton on 01/03/19
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Grant said: Mike#1, Excellent! He's now quarterback my fantasy contractor team. Saved me money by not installing an AprilAire filter I requested but he checked and I did not need it! Thanks.
Posted 2539 days ago.
Gregory in Appleton on 01/02/19
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Posted 2539 days ago.
Dan & Linda in Kimberly on 01/02/19
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Dan & Linda said: Was timely and prompt and repaired gas leak in a short amount of time. My only concern was I had to pay for the entire repair. The water heater was installed by C & W in 2017. My fault for not calling earlier to get the repair done. I could not smell the gas but my wife could from time to time.
Posted 2540 days ago.
Jake & Mindy in Appleton on 01/01/19
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Posted 2541 days ago.
Ron in Neenah on 12/31/18
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Posted 2541 days ago.
Deb & Thomas in Appleton on 12/31/18
Verified Customer

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Deb & Thomas said: Very prompt. Explained things well and answered all questions.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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