Customer Sign InCall Tracker

Recent Reviews (Page 147)

Posted 2517 days ago.
Gerald & Karen in Appleton on 05/21/19
Verified Customer

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Value
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Quality
Gerald & Karen said: James did not explain why the Aprilaire was not working. He left the thermostat on permanent hold. We did not know he did this until later in the day. We are disappointed that we are having some may issues with the Aprilaire. Our last one worked so well.
Company Response: Karen, at the time of the appointment you were not there. Steve, our estimator did reach out to you yesterday (prior to this review being left) to talk about what happened but he had to leave a message as you were unavailable. We are still looking into the issues with the Aprilaire (Dehumidifier) and will get it addressed. We apologize for not resetting the thermostat to the prior setting when we left.
Posted 2521 days ago.
Rebekah in Appleton on 05/17/19
Verified Customer

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Value
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Quality
Rebekah said: Mike tuned up my equipment and Andy gave me a quote on a new furnace. They were both very pleasant and shared some of their knowledge with me. I learned a lot of things about water heaters and HVAC systems... including what happens to old water heaters after they're replaced (thanks Mike for the cool info). I always enjoy working with your company.
Posted 2521 days ago.
Mark / Cris in Hortonville on 05/17/19
Verified Customer

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Mark / Cris said: Mike was thorough and professional. He did a great job!
Posted 2522 days ago.
Richard & Barb in Appleton on 05/16/19
Verified Customer

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Richard & Barb said: James did a good job and provided helpful information about what he did.
Posted 2522 days ago.
Jim & Sarah in Appleton on 05/16/19
Verified Customer

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Jim & Sarah said: As always Eric was awesome!!
Posted 2527 days ago.
Dennis in Appleton on 05/11/19
Verified Customer

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Dennis said: my problem is when i scheduled this i did it online i thought the deal was $169 or $189 when you do both air conditioner and furnace my cost was $248 i went to the web site and that offer was gone.i did not discuss this with james i will be stopping at the store monday 5/13 see you then

dennis
Company Response: Dennis, I just looked at your invoice and we always show the full price but underneath that row he took the $70 off the price as was advertised. He gave you the same price as last year. He replaced the drain line for you and replaced a filter though so the end bill was a bit higher. -DC
Posted 2528 days ago.
Carol in Appleton on 05/10/19
Verified Customer

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Value
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Quality
Posted 2529 days ago.
David in Kimberly on 05/09/19
Verified Customer

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Posted 2529 days ago.
Richard & Barb in Appleton on 05/09/19
Verified Customer

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Value
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Quality
Richard & Barb said: Mike has helped us many times. He kept our furnace going by installing both an inducer motor and a gas valve. He is a real pro and truly one of the good guys. He deserves a raise because he represents your business so very well!!
Posted 2529 days ago.
Chris & Mary in Appleton on 05/08/19
Verified Customer

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Value
Timeliness
Quality
Posted 2532 days ago.
Peggy in Menasha on 05/06/19
Verified Customer

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Value
Timeliness
Quality
Posted 2532 days ago.
Kevin in Appleton on 05/06/19
Verified Customer

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Quality
Kevin said: Mike was awesome! Thanks for the great service! :)
Posted 2535 days ago.
Mike in Menasha on 05/03/19
Verified Customer

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Mike said: super job
Posted 2535 days ago.
Ken / Bonnie in Appleton on 05/03/19
Verified Customer

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Posted 2535 days ago.
Akhil in Appleton on 05/02/19
Verified Customer

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Quality
Posted 2536 days ago.
Rochelle in Greenville on 05/02/19
Verified Customer

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Posted 2536 days ago.
Perry & Sandra in Appleton on 05/02/19
Verified Customer

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Quality
Posted 2536 days ago.
Joanne in Neenah on 05/02/19
Verified Customer

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Value
Timeliness
Quality
Joanne said: Mike was very prompt, friendly and informative. Always a pleasure to deal with your company.
Posted 2536 days ago.
Olivia in Appleton on 05/02/19
Verified Customer

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Value
Timeliness
Quality
Posted 2536 days ago.
Paul & Rae in Neenah on 05/02/19
Verified Customer

Overall
Value
Timeliness
Quality
Paul & Rae said: Mike was very prompt. He also took the time to detail what he did.
Posted 2536 days ago.
Nikki & Lance in Combined Locks on 05/02/19
Verified Customer

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Value
Timeliness
Quality
Posted 2537 days ago.
Heather in Appleton on 05/01/19
Verified Customer

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Heather said: Excellent technician.
Posted 2537 days ago.
Robert & Wanda in Appleton on 05/01/19
Verified Customer

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Robert & Wanda said: Dan knows his stuff, takes time to explain everything and answer our questions. We highly recommend Dan for his service, as usual. thanks, bob and wanda paxton
Posted 2538 days ago.
Tim / Jobee in Appleton on 04/30/19
Verified Customer

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Tim / Jobee said: Excellent as usual
Posted 2538 days ago.
Linda in Appleton on 04/30/19
Verified Customer

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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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