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Recent Reviews (Page 148)

Posted 2538 days ago.
Pete in Menasha on 03/15/19
Verified Customer

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Quality
Pete said: He finished ahead of the scheduled time and was very professional and friendly explaining what was performed.
Posted 2539 days ago.
Bill & Bernadette in New London on 03/14/19
Verified Customer

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Company Response: Thanks for your honest input. We apologize for having to reschedule your appointment originally. Our tech was out that day last minute. This doesn't happen often and unfortunately it happened that day.
Posted 2539 days ago.
Nancy in Larsen on 03/14/19
Verified Customer

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Nancy said: Mike always does a fine job and explains things and answers questions.
Posted 2541 days ago.
Harold in Appleton on 03/12/19
Verified Customer

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Posted 2541 days ago.
Allyson in Menasha on 03/12/19
Verified Customer

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Posted 2545 days ago.
James in Appleton on 03/08/19
Verified Customer

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Posted 2546 days ago.
Janis in Appleton on 03/08/19
Verified Customer

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Janis said: Dan explained current state of furnace and preventative maintenance in a way that was understandable but with no pressure to incur cost. He was friendly and efficient. I would request him again.
Posted 2546 days ago.
Lawellyn & Janet in Appleton on 03/07/19
Verified Customer

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Quality
Posted 2547 days ago.
Mark in Hortonville on 03/06/19
Verified Customer

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Quality
Posted 2547 days ago.
Glen & Sharon in Appleton on 03/06/19
Verified Customer

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Glen & Sharon said: Mike seemed to be very knowledgeable and thorough in his efforts to diagnose and repair the issue that caused our furnace to stop working today. We appreciated the time he took to explain the problem and the quick response on this very cold day!
Posted 2547 days ago.
Jonathan & Kari in Appleton on 03/06/19
Verified Customer

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Value
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Jonathan & Kari said: Mike was great and was even able to repair a gas leak!
Posted 2566 days ago.
Jason in Neenah on 02/15/19
Verified Customer

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Quality
Jason said: It would’ve been helpful if someone at CW would have mentioned that we should call WE Energies to have some gas leaks checked out first in our house, I didn’t know that until the technician came. I was under the impression that they only check out leaks at the meter and that anything inside the house is my responsibility.
Company Response: We appreciate your feedback. Mentioning WE Energies for gas leaks is part of our protocol here. When speaking to the person who handled your initial call they did bring up WE Energies. It was mentioned that they will flag gas leaks. We apologize if it wasn't clear that they would also check for leaks indoors.
Posted 2568 days ago.
Jessica & Spencer in Appleton on 02/13/19
Verified Customer

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Value
Timeliness
Quality
Jessica & Spencer said: Mike patiently listened to my concerns regarding the furnace. He addressed the issue quickly and went the extra mile to get the needed part that day. I am appreciative of his expertise and efficiency.
Posted 2569 days ago.
Steve & Megan in Appleton on 02/12/19
Verified Customer

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Value
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Quality
Posted 2570 days ago.
Greg in Kaukauna on 02/11/19
Verified Customer

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Posted 2573 days ago.
Pete in Menasha on 02/08/19
Verified Customer

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Pete said: The tech was very professional and friendly and explained his findings in an easy to understand way.
Posted 2573 days ago.
Carey in Appleton on 02/08/19
Verified Customer

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Posted 2574 days ago.
Jim in Greenville on 02/08/19
Verified Customer

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Jim said: Very knowledgeable...Great service!!!
Posted 2574 days ago.
Alix in Appleton on 02/07/19
Verified Customer

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Posted 2574 days ago.
Wayne in Greenville on 02/07/19
Verified Customer

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Posted 2575 days ago.
Mary in Appleton on 02/06/19
Verified Customer

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Mary said: Eric is extremely professional, prompt, efficient, fair, and so helpful. Thankful for his great customer service!
Posted 2576 days ago.
Randy in Menasha on 02/05/19
Verified Customer

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Quality
Posted 2576 days ago.
James & Janet in Appleton on 02/05/19
Verified Customer

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Posted 2578 days ago.
Emily in Hortonville on 02/03/19
Verified Customer

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Emily said: Eric has been to our house multiple times and have been very satisfied everytime!
Posted 2582 days ago.
Renee in Appleton on 01/30/19
Verified Customer

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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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