Customer Sign In • Call Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 148)

Posted 2555 days ago.
Kevin in Kaukauna on 05/28/19
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Kevin said: Mike was professional, personal and knowledgable. Excellent!
Posted 2558 days ago.
Bob in Greenville on 05/25/19
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Posted 2559 days ago.
Ken & Kristine in Greenville on 05/24/19
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Ken & Kristine said: Dan did a great job.
Explained everything he did and offered some good advice.
Posted 2560 days ago.
Dan in Appleton on 05/24/19
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Dan said: Excellent job. Explained everything in detail. Even found the exhaust on our water heater falling off and fixed it. Thanks and see you next year.
Posted 2561 days ago.
Heather in Appleton on 05/22/19
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Posted 2561 days ago.
Brian in Menasha on 05/22/19
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Posted 2561 days ago.
Rachel in Neenah on 05/22/19
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Posted 2562 days ago.
James & Janet in Appleton on 05/21/19
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Posted 2562 days ago.
Mary in Appleton on 05/21/19
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Posted 2562 days ago.
Christy in Appleton on 05/21/19
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Christy said: Your technician was awesome! He took extra time to explain things to me, & even helped me with questions I had about my thermostat. I really appreciated that extra effort. Thank you!
Posted 2562 days ago.
Gerald & Karen in Appleton on 05/21/19
 Verified Customer

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Gerald & Karen said: James did not explain why the Aprilaire was not working. He left the thermostat on permanent hold. We did not know he did this until later in the day. We are disappointed that we are having some may issues with the Aprilaire. Our last one worked so well.
Company Response: Karen, at the time of the appointment you were not there. Steve, our estimator did reach out to you yesterday (prior to this review being left) to talk about what happened but he had to leave a message as you were unavailable. We are still looking into the issues with the Aprilaire (Dehumidifier) and will get it addressed. We apologize for not resetting the thermostat to the prior setting when we left.
Posted 2566 days ago.
Rebekah in Appleton on 05/17/19
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Rebekah said: Mike tuned up my equipment and Andy gave me a quote on a new furnace. They were both very pleasant and shared some of their knowledge with me. I learned a lot of things about water heaters and HVAC systems... including what happens to old water heaters after they're replaced (thanks Mike for the cool info). I always enjoy working with your company.
Posted 2566 days ago.
Mark / Cris in Hortonville on 05/17/19
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Mark / Cris said: Mike was thorough and professional. He did a great job!
Posted 2567 days ago.
Richard & Barb in Appleton on 05/16/19
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Richard & Barb said: James did a good job and provided helpful information about what he did.
Posted 2567 days ago.
Jim & Sarah in Appleton on 05/16/19
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Jim & Sarah said: As always Eric was awesome!!
Posted 2572 days ago.
Dennis in Appleton on 05/11/19
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Dennis said: my problem is when i scheduled this i did it online i thought the deal was $169 or $189 when you do both air conditioner and furnace my cost was $248 i went to the web site and that offer was gone.i did not discuss this with james i will be stopping at the store monday 5/13 see you then

dennis
Company Response: Dennis, I just looked at your invoice and we always show the full price but underneath that row he took the $70 off the price as was advertised. He gave you the same price as last year. He replaced the drain line for you and replaced a filter though so the end bill was a bit higher. -DC
Posted 2573 days ago.
Carol in Appleton on 05/10/19
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Posted 2574 days ago.
David in Kimberly on 05/09/19
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Posted 2574 days ago.
Richard & Barb in Appleton on 05/09/19
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Richard & Barb said: Mike has helped us many times. He kept our furnace going by installing both an inducer motor and a gas valve. He is a real pro and truly one of the good guys. He deserves a raise because he represents your business so very well!!
Posted 2575 days ago.
Chris & Mary in Appleton on 05/08/19
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Posted 2577 days ago.
Peggy in Menasha on 05/06/19
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Posted 2577 days ago.
Kevin in Appleton on 05/06/19
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Kevin said: Mike was awesome! Thanks for the great service! :)
Posted 2580 days ago.
Mike in Menasha on 05/03/19
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Mike said: super job
Posted 2580 days ago.
Ken / Bonnie in Appleton on 05/03/19
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Posted 2581 days ago.
Akhil in Appleton on 05/02/19
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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