Customer Sign In • Call Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 153)

Posted 2695 days ago.
Jeff & Vicki in Appleton on 01/08/19
 Verified Customer

Overall
Value
Timeliness
Quality
Jeff & Vicki said: I appreciate the fact the ignitor was defective when put in a month ago. It was warranted, but I felt the charge was a little excessive as this was defective. I realize parts are warranted and labor is not. The furnace didn’r Work because of defect.
Company Response: We reached out to resolve this with the customer. Currently awaiting a call back.
Posted 2695 days ago.
Tracy / Tim in Appleton on 01/08/19
 Verified Customer

Overall
Value
Timeliness
Quality
Tracy / Tim said: Dan was on time and cheerful. I like that. Thanks for taking care of our furnace!
Posted 2696 days ago.
Dan & Linda in Kimberly on 01/07/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2699 days ago.
Brian & Rachel in Appleton on 01/04/19
 Verified Customer

Overall
Value
Timeliness
Quality
Brian & Rachel said: Eric came this morning and saved the day. He gave our furnace a complete tune-up and cleaned our April Air system. He is friendly, knowledgeable, and efficient. We are grateful for his expertise. He always knows what the problem is and how to fix it. Thanks, Eric, for your help!
Posted 2699 days ago.
Tom & Sharon in Appleton on 01/04/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2700 days ago.
Joanie & Roger in Appleton on 01/03/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2700 days ago.
Grant in Appleton on 01/03/19
 Verified Customer

Overall
Value
Timeliness
Quality
Grant said: Mike#1, Excellent! He's now quarterback my fantasy contractor team. Saved me money by not installing an AprilAire filter I requested but he checked and I did not need it! Thanks.
Posted 2701 days ago.
Gregory in Appleton on 01/02/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2701 days ago.
Dan & Linda in Kimberly on 01/02/19
 Verified Customer

Overall
Value
Timeliness
Quality
Dan & Linda said: Was timely and prompt and repaired gas leak in a short amount of time. My only concern was I had to pay for the entire repair. The water heater was installed by C & W in 2017. My fault for not calling earlier to get the repair done. I could not smell the gas but my wife could from time to time.
Posted 2702 days ago.
Jake & Mindy in Appleton on 01/01/19
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2703 days ago.
Ron in Neenah on 12/31/18
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2703 days ago.
Deb & Thomas in Appleton on 12/31/18
 Verified Customer

Overall
Value
Timeliness
Quality
Deb & Thomas said: Very prompt. Explained things well and answered all questions.
Posted 2703 days ago.
Allyson in Menasha on 12/31/18
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2708 days ago.
Peter in Neenah on 12/26/18
 Verified Customer

Overall
Value
Timeliness
Quality
Peter said: Thank you !
Posted 2710 days ago.
Carrie in Appleton on 12/24/18
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2710 days ago.
Matt in Appleton on 12/24/18
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2712 days ago.
Daniel in Neenah on 12/22/18
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2713 days ago.
Jeff in Appleton on 12/21/18
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2715 days ago.
Mike in Appleton on 12/19/18
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 2715 days ago.
Fran in Appleton on 12/19/18
 Verified Customer

Overall
Value
Timeliness
Quality
Fran said: Dan was very polite and professional.
Posted 2715 days ago.
Joel in Menasha on 12/19/18
 Verified Customer

Overall
Value
Timeliness
Quality
Joel said: A little bit early, worked quickly, very friendly
Posted 2715 days ago.
Gary & Cheryl in Little Chute on 12/19/18
 Verified Customer

Overall
Value
Timeliness
Quality
Gary & Cheryl said: Very thorough and friendly. Knew his stuff.
Posted 2716 days ago.
Eric in Appleton on 12/18/18
 Verified Customer

Overall
Value
Timeliness
Quality
Eric said: Mike is the best! He knows my system and is very curtious. He works fast and efficient. Highly recommend him and is the reason I come back to you guys for service.
Posted 2717 days ago.
Judy in Neenah on 12/17/18
 Verified Customer

Overall
Value
Timeliness
Quality
Judy said: He did a good job and was real nice too.
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2026 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status