We have 3978 reviews!

Posted 314 days ago.
Paul & Barb in Appleton on 06/12/24

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Paul & Barb said: Great job. Eric did very thorough work.

Posted 314 days ago.
Jay in Appleton on 06/12/24

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Jay said: Things always go well with the Good Guys. Naturally there have been issues over the years,but I am very happy with the technicians I have dealt with. That is why I have been a loyal customer for 20 years

Company Response: Thank you so much for being such a great long time customer with us. We are genuinely grateful for your business and look forward to our next visit! -DC

Posted 314 days ago.
Eric in Greenville on 06/12/24

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Eric said: Great job by Eric.

Posted 314 days ago.
Steve & Sandy in Greenville on 06/12/24

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Steve & Sandy said: Eric did a complete and through job. Suggested a $200 add-on electrical component to our air conditioner which reduces the electrical surge when the air conditioner starts which in turn should extend the life of the compressor. A bit of insurance on a fairly new air conditioner.
Alway a good experience with The Good Guys!

Posted 314 days ago.
Brad in Appleton on 06/12/24

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Posted 315 days ago.
Courtney in Appleton on 06/11/24

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Courtney said: The service and knowledge of this entire company is really impressive, I love how much information is given about troubleshooting even before scheduling a call. Everyone was super helpful throughout the entire process, and Eric was super great (and friendly!) when he came out. I'd call them up again in a heartbeat, and recommend them highly!!

Company Response: Thanks so much for sharing this Courtney! This is exactly what we strive for. We want to help troubleshoot, and we love to share helpful tips and tricks for the customer to learn a little bit more of how an Air Conditioner operates, so that when something is going on they know what it might be.

We save so many people service calls every year, by helping them to solve the issue without us rolling a truck. Sure, we "lose money" on it, but we gain in the satisfaction that we did what we would have wanted if roles were reversed, and that we got a customer excited to share their experience.

Posted 315 days ago.
David in Neenah on 06/11/24

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David said: Evan provided excellent service. He asked and listened to my concerns with our A/C and quickly addressed those issues. I hope to see Evan next time.

Posted 315 days ago.
Ryan in Neenah on 06/11/24

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Posted 315 days ago.
Chris & Mary in Appleton on 06/11/24

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Chris & Mary said: Dilan did an awesome job tuning our air conditioner! Super friendly service and finished the job quickly. Thank you Dilan!

Posted 316 days ago.
Linda in Combined Locks on 06/10/24

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Posted 316 days ago.
Lynn in Neenah on 06/10/24

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Lynn said: Evan did a great job as always. Very pleasant, professional, and polite! I will continue to use The Good Guys for heating and cooling.

Posted 316 days ago.
Edward in Neenah on 06/10/24

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Edward said: We have had Evan come to our house for both furnace & AC tuneups. We have been very happy with his work. He is always courteous & straight forward with information to us.

Posted 317 days ago.
James in Hortonville on 06/09/24

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James said: Dilan does an excellent job and always goes over results. We are always pleased with Dilan's AC checkup.

Posted 319 days ago.
Keri in Neenah on 06/07/24

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Keri said: Both technicians (furnace and AC) were thorough, professional, efficient. Great job!

Posted 319 days ago.
Chris & Lisa in Appleton on 06/07/24

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Chris & Lisa said: Eric knows our system well. Maintains things quickly and professionally.Thanks!

Posted 319 days ago.
Gary & Kathie in Appleton on 06/07/24

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Posted 320 days ago.
Ryan in Appleton on 06/06/24

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Ryan said: Amazing service started with talking to Dan over the phone. He did some trouble shooting and was incredibly friendly. Eric came the next day. I really appreciated his personality… he’s friendly, knowledgeable, and was eager to fix our problem. I enjoyed talking to him and felt like he really cares about providing exceptional customer service.

Company Response: Thanks Ryan, it was a pleasure talking to you too! We have always been about customer empowerment if they want to help troubleshoot and save a service call. Each year we save hundreds of people from a service call. Call us anytime! -Dan

Posted 320 days ago.
Jack & Julie in Menasha on 06/06/24

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Posted 320 days ago.
Carrie in Appleton on 06/06/24

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Carrie said: Thank you. As always your Tech was professional, polite, and efficient. I have great trust in your company.
(Love how your survey pre-selects ‘5’! )

Company Response: We're all about saving time. :)

Posted 320 days ago.
Cathy in Neenah on 06/06/24

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Posted 321 days ago.
Alex & Emily in Appleton on 06/05/24

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Posted 321 days ago.
Olivia in Appleton on 06/05/24

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Olivia said: Dilan was extremely kind and efficient. He was able to provide me thorough answers to all of my questions.

Posted 321 days ago.
John in Menasha on 06/05/24

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John said: James did a very good job, as usual.

Posted 322 days ago.
Shari in Menasha on 06/04/24

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Shari said: perfect

Posted 323 days ago.
Greg in Kaukauna on 06/03/24

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Greg said: James is so excellent he takes the time to explain and makes sure we understand
Joyce in Kaukauna -

Recent Reviews (Page 16)