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Recent Reviews (Page 17)

Posted 326 days ago.
Tamara in Appleton on 05/31/24
Verified Customer

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Value
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Quality
Posted 327 days ago.
Chuck & Cheryl in Appleton on 05/30/24
Verified Customer

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Chuck & Cheryl said: Dilon is a valuable employee! Intelligent, knowledgeable,thorough, informative & quite personable. Grade A+++
Posted 327 days ago.
Richard in Neenah on 05/30/24
Verified Customer

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Posted 328 days ago.
Mike & Diane in Appleton on 05/29/24
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Mike & Diane said: Eric was professional, knowledgeable and thorough. Eric was great to work with.
Posted 328 days ago.
James & Su in Appleton on 05/29/24
Verified Customer

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James & Su said: Evan was prompt, efficient, and polite. We felt totally comfortable with him in our home.
Posted 333 days ago.
Don in Neenah on 05/24/24
Verified Customer

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Don said: You forgot to send a reminder
Company Response: After checking in with this customer, he clarified that we did not call him when we were on the way. We did call him, however, ahead of time by two hours and left a message on his phone asking he was flexible to move up his appointment a bit sooner and if we didn't hear back we would see him at his appointment time. We gave him a copy of the recording we left as proof. He has since reached back and apologized.
Posted 334 days ago.
Roger in Combined Locks on 05/23/24
Verified Customer

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Posted 334 days ago.
Pat in Appleton on 05/23/24
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Posted 334 days ago.
Mike in Appleton on 05/23/24
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Mike said: I'll tell you, these people at the " Good Guys " are sure the Best. From Lisa to Eric, they are on our Team !
Company Response: Aww, thank you so much for saying that! :)
Posted 336 days ago.
Kurt / Sheila in Combined Locks on 05/21/24
Verified Customer

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Posted 337 days ago.
Mike & Julie in Appleton on 05/20/24
Verified Customer

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Posted 337 days ago.
Tim / Joby in Appleton on 05/20/24
Verified Customer

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Tim / Joby said: Technician I had was great. I would like to get a quote on a new A/C unit. The technician did say this one was running ok. It is old(you installed this in 1999). So replacement is likely soon.
Company Response: Thanks for your review! I have passed your information to an estimator, he will be reaching out to you. -DC
Posted 339 days ago.
Westscot & Jane in Appleton on 05/18/24
Verified Customer

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Posted 340 days ago.
Joann in Appleton on 05/17/24
Verified Customer

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Joann said: Had a terrific experience with Dilan today. He was early, efficient and friendly. It was a good service experience.
Posted 340 days ago.
Mark & Catherine in Appleton on 05/17/24
Verified Customer

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Mark & Catherine said: Eric did a fantastic job! Went above and beyond and did an excellent job thoroughly cleaning the a/c coil. Please tell him "BZ" from me.
Posted 341 days ago.
Mark And Malibu in Neenah on 05/16/24
Verified Customer

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Mark And Malibu said: Even was Great!!! Very nice and calm. Very knowledgeable about the parts and services. Got right into working on the ac unit and found the issue very fast. Will differently call them again for services!!
Posted 342 days ago.
Chuck & Karen in Menasha on 05/15/24
Verified Customer

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Chuck & Karen said: As usual we had a great experience with the Good Guys (Evan). Thank you to Evan and The Company for giving us many years of great service Looking forward to the next 10 years.
Posted 343 days ago.
Douglas in Greenville on 05/14/24
Verified Customer

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Douglas said: tHE GOOD GUYS HAVE TAKEN CARE OF OUR HEATING AND COOLING NEEDS FOR OVER THIRTY YEARS..EVEN BACK WHEN JEFF SCHMIDT WAS A SERVICEMAN... AND A GOOD ONE AT THAT. DILON REPRESENTS YOUR COMPANY VERY WELL... JUST EXCELLENT... VERY HELPFUL AND WE ARE AGAIN MOST PLEASED WITH HIS WORK. THANKS FOR ASKING.
Posted 343 days ago.
David in Appleton on 05/14/24
Verified Customer

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David said: Great as usual... Technician arrive on time... politely answered all my stupid questions...
Posted 344 days ago.
Paul in Menasha on 05/13/24
Verified Customer

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Paul said: In addition to cleaning the furnace Eric performed the diagnostic checks and updated the sorfware.
Posted 347 days ago.
Kevin in Appleton on 05/10/24
Verified Customer

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Kevin said: Eric is always awesome!!!
Posted 347 days ago.
Tom in Neenah on 05/10/24
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Tom said: Jeff was great. Thorough & friendly.
Posted 347 days ago.
Ken & Ann in Appleton on 05/10/24
Verified Customer

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Ken & Ann said: Eric tuned up the air conditioner for the upcoming summer season. He demonstrated courtesy, friendliness, and professionalism as he completed the tune-up in an efficient manner. The staff and technicians of The Good Guys have consistently provided me with quality heating and cooling services.


Posted 348 days ago.
David in Neenah on 05/09/24
Verified Customer

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David said: Evan arrived right on time. He was courteous and efficient. A very positive experience.
Posted 349 days ago.
Scott in Appleton on 05/08/24
Verified Customer

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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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