Customer Sign InCall Tracker

Recent Reviews (Page 167)

Posted 3037 days ago.
Kathy in Neenah on 05/17/17
Verified Customer

Overall
Value
Timeliness
Quality
Posted 3037 days ago.
Liz in Menasha on 05/17/17
Verified Customer

Overall
Value
Timeliness
Quality
Liz said: Service was great!!
Posted 3037 days ago.
Daniel in Neenah on 05/17/17
Verified Customer

Overall
Value
Timeliness
Quality
Posted 3039 days ago.
Darla in Appleton on 05/15/17
Verified Customer

Overall
Value
Timeliness
Quality
Darla said: Done quickly, with professionalism. Cost was great.
Posted 3043 days ago.
Rick & Eileen in Hortonville on 05/12/17
Verified Customer

Overall
Value
Timeliness
Quality
Rick & Eileen said: On-time visit, quick and efficient! Thanks for good service!
Posted 3043 days ago.
Krystyna in Appleton on 05/11/17
Verified Customer

Overall
Value
Timeliness
Quality
Krystyna said: Eric did a great job at explaining what was needed and what can be expected as well as any potential problems that may arise.
Posted 3044 days ago.
Mike in Menasha on 05/10/17
Verified Customer

Overall
Value
Timeliness
Quality
Mike said: great job as always thank you
Posted 3048 days ago.
Gary in Kaukauna on 05/06/17
Verified Customer

Overall
Value
Timeliness
Quality
Gary said: Everything was GREAT.
Posted 3049 days ago.
Jakie in Kaukauna on 05/05/17
Verified Customer

Overall
Value
Timeliness
Quality
Jakie said: I am very impressed! The salesperson was responsive and prompt. I had received a few quotes before. Your company was the most thorough. Other salesmen took weeks to respond with a quote or was in & out doing an estimate in 10 min. Steve returned with a quote in a matter of hours and followed up with a call the next day. The installers were clean, knowledge and friendly. I can't speak highly enough of how pleased I am with your service. I will be sharing this with all my friends.
Posted 3051 days ago.
Becky in Neenah on 05/03/17
Verified Customer

Overall
Value
Timeliness
Quality
Becky said: Mike was professional, friendly, and thorough. I felt very comfortable with having him working on our furnace and a/c.
Posted 3052 days ago.
Laura in Neenah on 05/02/17
Verified Customer

Overall
Value
Timeliness
Quality
Laura said: Mike took the time to answer my questions about the furnace and air conditioner and also to inform me about the various air cleaners available for purchase that I was asking about. Super helpful, courteous, and clean.
Posted 3053 days ago.
Eric in Appleton on 05/01/17
Verified Customer

Overall
Value
Timeliness
Quality
Eric said: Mike was awesome! Very friendly and knowledgeable​. Gave me good advice about the condition of the furnace which I appreciate! Nice work!
Posted 3056 days ago.
Yvonne in Appleton on 04/28/17
Verified Customer

Overall
Value
Timeliness
Quality
Yvonne said: Dan called prior to arrival and was able to come early, which worked out fine for me. He was very thorough in answering all my questions, and addressed all my concerns. I asked him to bring a new filter for my furnace and he was able to accommodate that request with no problem, and fully explained how to determine when it needed to be changed.
Posted 3057 days ago.
Shannon in Appleton on 04/27/17
Verified Customer

Overall
Value
Timeliness
Quality
Posted 3063 days ago.
Chuck in Appleton on 04/22/17
Verified Customer

Overall
Value
Timeliness
Quality
Chuck said: Great service.
Posted 3063 days ago.
Kay in Appleton on 04/21/17
Verified Customer

Overall
Value
Timeliness
Quality
Kay said: For any future heating or cooling problems could I have specifically "Eric" be my service technician?! Seriously!
Company Response: Of course Kay, I'll put that in the notes for your account. While we cannot always guarantee him for same day service if there is a problem, we can definitely set up maintenance visits with him in the future. -DC
Posted 3074 days ago.
Jenni in Kaukauna on 04/10/17
Verified Customer

Overall
Value
Timeliness
Quality
Jenni said: Great to work with, very understanding and helpful. Willing to discuss future needs and hypotheticals with me.
Posted 3108 days ago.
Jack in Appleton on 03/07/17
Verified Customer

Overall
Value
Timeliness
Quality
Jack said: Dan had to run back to the shop to pick up a small hose which he broke when working on the April Aire (I was there when it happened) because he did not have it in the truck. He did give me the option to turn off the April Aire and he'd come back but I work in Brillion so it was easier to sit tight a little longer than I expected.
Company Response: Jack, thank you for your feedback. The Aprilaire feed tube is not a common issue that we run into in the field, and for that reason it is not normally carried on the trucks. Looking forward to working with you in the future!
Posted 3119 days ago.
Steve in Appleton on 02/24/17
Verified Customer

Overall
Value
Timeliness
Quality
Steve said: mike gave a good explanation of all he did good guy
<< Previous Page
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2025 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status