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Recent Reviews (Page 166)

Posted 3015 days ago.
in Appleton on 06/08/17
Verified Customer

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said: Great service! Called during a busy time and they showed up the next day. Never over promised when they could be there ,but they sure over delivered! Highly recommend!!!
Posted 3016 days ago.
Dave in Neenah on 06/07/17
Verified Customer

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Dave said: Mike was exactly on-time, so didn't have to wait around and I appreciated that! He diagnosed the problem rapidly, explained thoroughly. I feel we were treated very fairly based on the problem we had, and he was very honest in his report to me. I would highly recommend Mike and C&W to others!!
Posted 3017 days ago.
Adam in Kaukauna on 06/06/17
Verified Customer

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Adam said: Very professional and courteous!
Posted 3017 days ago.
Wanda in Hortonville on 06/06/17
Verified Customer

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Wanda said: Great that he could start outside, before I arrived home. Only way Ziegler could sneak my appointment/tune-up into my schedule.
Posted 3018 days ago.
Sarah in Appleton on 06/05/17
Verified Customer

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Sarah said: Eric was once again extremely helpful, knowledgeable, and professional. The problem was found and addressed quickly.....even though I need a new coil that has to come in.
Posted 3018 days ago.
Jake in Appleton on 06/05/17
Verified Customer

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Posted 3018 days ago.
Jean in Kimberly on 06/05/17
Verified Customer

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Jean said: Mike is great! I like the fact that the same person comes each year to check my furnace and air conditioner. Mike is very personable, has a good joke or two and understands my crazy dog. Mike is very efficient at his job. He very knowledgeable and explains everything in plain English. Thanks Mike see you next year!!
Posted 3018 days ago.
Mary in Appleton on 06/05/17
Verified Customer

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Mary said: Friendly and efficient. Took the time to answer my questions clearly. Courteous and helpful.
Posted 3020 days ago.
Dennis in Appleton on 06/03/17
Verified Customer

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Dennis said: I appreciated Dan's tips of how to keep our air conditioner running as long as possible since it is getting old.
Posted 3021 days ago.
Andrew in Neenah on 06/02/17
Verified Customer

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Posted 3022 days ago.
Eric in Greenville on 06/01/17
Verified Customer

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Eric said: James was great. It was just a little pricey ($137 for 15-20 minutes) to diagnose and fix. That included my $10 off.
Company Response: Thank you Eric for using our company. James is an excellent technician and we are proud of the knowledge and continuing education that James participates in. Our technicians are among the best in the industry. It takes more than just a person and a truck to facilitate a service call. We know other industries charge more, do less, and have you bring the equipment to them. We are always watching our price to make sure we are fair and competitive, but we need to make a profit so we are always here for you and our customers. We will do our best to always impress.
Thank you,
John Christensen
Posted 3022 days ago.
Shiela in Black Creek on 06/01/17
Verified Customer

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Quality
Posted 3023 days ago.
Brittany in Appleton on 05/31/17
Verified Customer

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Posted 3023 days ago.
Jay in Appleton on 05/31/17
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Posted 3023 days ago.
Edward & Carol in Oshkosh on 05/31/17
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Posted 3024 days ago.
Kyle in Appleton on 05/30/17
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Posted 3024 days ago.
John in Appleton on 05/30/17
Verified Customer

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John said: Mike Neils always does excellent work for whatever service we need to be done.In fact,we always request for Mike for he is easy to communicate with and is very knowledgeable to answer any questions we may have! (My wife & I feel that Mike deserves at least one or all of the following-a raise,extra week of vacation,new tools or heck,even a new house,just so Mike doesn't leave the the Good Guys to work elsewhere!
Posted 3029 days ago.
Marty in Neenah on 05/25/17
Verified Customer

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Marty said: Your company and Eric get 5 stars.
Posted 3030 days ago.
Mike & Judie in Menasha on 05/24/17
Verified Customer

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Mike & Judie said: As usual, Mike's work was exceptional.
Posted 3031 days ago.
Paul & Rae in Neenah on 05/23/17
Verified Customer

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Paul & Rae said: Dan was very thorough and gave me a clear assessment of my situation.
Posted 3031 days ago.
Christine in Appleton on 05/23/17
Verified Customer

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Christine said: Mike is a great technician. He is very professional and personable. Both are very much appreciated. Thank you for continuing to offer awesome service!
Posted 3032 days ago.
William in Appleton on 05/22/17
Verified Customer

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William said: Eric did a great job and we would give our experience 5 stars in all categories. Thank you, Eric.
Posted 3032 days ago.
Amber in Greenville on 05/22/17
Verified Customer

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Amber said: Very thorough and professional--answered all of my questions in a manner I could understand. Thanks Mike & CS!
Posted 3036 days ago.
John in Appleton on 05/18/17
Verified Customer

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Posted 3037 days ago.
Kathy in Neenah on 05/17/17
Verified Customer

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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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