Customer Sign In • Call Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 169)

Posted 3017 days ago.
Diane in Appleton on 09/11/17
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Diane said: Dan explained everyrthing and was awesome to work with.
Posted 3017 days ago.
Daniel in Appleton on 09/11/17
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Posted 3017 days ago.
Seth in Appleton on 09/11/17
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Seth said: He was very professional, informative and helpful. Very good experience.
Posted 3017 days ago.
Camille in Wrightstown on 09/11/17
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Camille said: VERY satisfied. Dan was very pleasant and clearly competent.
Posted 3019 days ago.
Jon in Kimberly on 09/09/17
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Jon said: Mike was great! He's a pleasure to work with and is both reassuring and kind in his communication. I feel like his work will keep our house in good working order throughout the winter and beyond.
Posted 3020 days ago.
Kevin / Mary in Kaukauna on 09/08/17
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Kevin / Mary said: Very pleasant and thorough service.
Posted 3021 days ago.
Gene in Appleton on 09/07/17
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Gene said: Anthony did a nice job for us, taking the time to explain what he was doing, to answer our questions, and to advise us briefly on a question about ductwork and airflow to another room. Very professional and friendly. I give only four stars for value because I thought $58.62 was a little expensive as a labor charge for securing the Aprilair unit a little better and screwing in a loose duct between it and the furnace. But that matter does not reflect at all on Anthony's fine service.
Company Response: Thanks for sharing Gene, and I can certainly understand your feeling on the $58.62 charge for labor. We need to charge these rates to stay in business, but rest assured we stand behind all our work and if we made any mistakes we will fix them. Thank you for your business!
Posted 3021 days ago.
Nikki in Appleton on 09/07/17
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Posted 3021 days ago.
Jon in Appleton on 09/07/17
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Jon said: Technician, Anthony, showed up exactly on time, kept me informed while he performed the service and discussed future options for my aging system. Overall very pleased with the experience.
Posted 3022 days ago.
Eugene in Appleton on 09/06/17
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Eugene said: Eric fully explained what he did and why. He also explain the results of his work.I know I can feel confident about my furnace.
Posted 3024 days ago.
John in Neenah on 09/04/17
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John said: Dan was great, very friendly and knowledgeable of things I need to to check on occasion. I appreciate that!
Posted 3027 days ago.
Peter in Appleton on 09/01/17
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Peter said: Everything went well.
Posted 3030 days ago.
Carolyn in Appleton on 08/29/17
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Carolyn said: The technician arrived on the scheduled time. He updated us on the newest available systems to replace our current boiler. He did the checkup and determined it was functioning as it should. We will continue using C&W for our service and replacement if that becomes necessary.
Posted 3031 days ago.
Bill & Jenny in Appleton on 08/28/17
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Posted 3032 days ago.
Haydan in Neenah on 08/27/17
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Haydan said: I am beyond upset with my experience. I was charged over $200 for someone to come out just to troubleshoot what was wrong. He was very professional and nice however he left our furnace power and the gas supply was on. Our furnace is not working. So not only do I feel like I overpaid -- but my whole house could have blown up!!! I would like my money back.
Company Response: We resolved this with the customer. The price charged was fair and in line with how we bill our work (it took a bit of time to troubleshoot). Lightning damage causes very unique problems on furnaces. We have seen many this summer like this. In this case there was a gas leak in the furnace which was small enough we did not notice at the time of service. Since we did not return to the residence (as we were not asked to) we are unsure. Regardless we have been working with this customer to make things right and right any wrongs, because it is the right thing to do.
Posted 3033 days ago.
Scott in Neenah on 08/26/17
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Scott said: Anthony came for a tune-up of our two systems and encountered multiple issues that needed attention. He explained all of them and was able to complete the work in a timely manner. He was courteous, professional and well prepared (necessary parts were on the truck). He also advised us on future replacement of the older furnace, which seems to be on borrowed time. I highly recommend Anthony and will request him for future work
Posted 3033 days ago.
Ann in Appleton on 08/26/17
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Ann said: I appreciate the quick service.
Posted 3036 days ago.
Rick & Cindy in Appleton on 08/23/17
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Posted 3037 days ago.
Tia in Hortonville on 08/22/17
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Posted 3037 days ago.
Matt in Appleton on 08/22/17
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Posted 3038 days ago.
Carrie in Appleton on 08/21/17
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Carrie said: James came first thing, got the job done quickly, and I have no complaints.
Posted 3040 days ago.
Patrick in Neenah on 08/19/17
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Posted 3044 days ago.
Lori in Appleton on 08/15/17
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Posted 3045 days ago.
Keith in Neenah on 08/14/17
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Keith said: Tony was great! Very professional. Explained what he was doing and what he found wrong. I will definitely be a repeat customer!
Posted 3045 days ago.
Lori in Appleton on 08/14/17
 Verified Customer

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Lori said: Impressed with how quickly you were able to come check it out. He explained exactly what was wrong, what could have caused it and how the problem would be resolved. The follow up appt was scheduled before he left. Nice job, I am happy with the service.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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