Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 170)

Posted 3050 days ago.
Matt in Neenah on 08/09/17
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Matt said: HE DID AND EXCELLENT JOB AND WAS FRIENDLY
Posted 3054 days ago.
Lynn in Appleton on 08/05/17
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Posted 3057 days ago.
Beverly in Appleton on 08/02/17
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Beverly said: Eric is the best. He loves what he is doing. He checks everything out. He explains what he has done. He is caring and understand. He is given an A+ every time he services my furnace and air conditioner. He takes after his company. The Good Guys! Hats off to Eric. If you need it done call Christensen & Wisnet!
Posted 3065 days ago.
Randy in Sherwood on 07/25/17
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Randy said: The technician Mike was extremely helpful and took the time to explain items and answer questions.
Posted 3065 days ago.
Harold in Appleton on 07/25/17
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Posted 3066 days ago.
Gerald in Little Chute on 07/24/17
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Gerald said: Very professional, on time, appreciate the great service.
Thank you!
Posted 3066 days ago.
Shari in Neenah on 07/24/17
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Shari said: Dan was very knowledgeable & thorough. He explained everything he did & gave me a lot of things to think about; my equipment is quite old. No pressure to do things that didn't need to be done, just good, honest advice.
Posted 3067 days ago.
Jeanne in Neenah on 07/23/17
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Jeanne said: Sorry for the delay. Good appt.
Posted 3069 days ago.
Brad in Appleton on 07/21/17
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Posted 3070 days ago.
Kristine in Appleton on 07/20/17
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Posted 3071 days ago.
Craig And Sue in Greenville on 07/19/17
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Posted 3072 days ago.
Jeff & Ruth in Appleton on 07/18/17
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Jeff & Ruth said: James was here, maybe 15 - 20 minutes. When I called for repair service the unit was not working. So, when James showed up, suddenly it was. Look, I know about service calls and the costs involved but I thought $128 was a bit steep. We've been customers for many years. I don't bounce around, when I find someone I like, I stick with them. - just saying
Company Response: We can certainly understand your frustration being billed for a service call when we were not able to replicate the equipment not operating. If the batteries did not fix it and you run into a problem in the next 30 days please let us know, there isn't a service call to return. We want your equipment to operate properly, and we stand behind our diagnoses.
Posted 3072 days ago.
Jean in Menasha on 07/18/17
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Posted 3078 days ago.
Emily in Appleton on 07/12/17
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Emily said: Technician was very helpful - explaining what he was doing along the way. He really went above and beyond to fix the leak, improve the way the pipes were set up, and also clean up and make sure nothing else would contribute to further problems. I'm very impressed with the work and kindness, and I will definitely be calling C&W for future maintenance.
Posted 3078 days ago.
Dan in Appleton on 07/12/17
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Dan said: Tech was very knowledgeable and friendly. took the time to explain any questions we had. first rate service
Posted 3080 days ago.
Terry in Fremont on 07/10/17
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Terry said: Totally satisfied. Always am.
Posted 3083 days ago.
Adam in Appleton on 07/07/17
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Adam said: Very helpful & knowledgeable. Took the time to explain the problem & recommendations
Posted 3083 days ago.
Patrick & Tracy in Appleton on 07/07/17
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Patrick & Tracy said: Mike was very good! He explained everything, even though I didn't understand all the details, I appreciate the explanations.
Posted 3083 days ago.
Jeremy in Kaukauna on 07/07/17
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Jeremy said: Dan was very helpful.
Posted 3083 days ago.
Robert in Appleton on 07/07/17
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Robert said: We had the same technician (Dan) as last time and again he did a wonderful job. He was happy to explain our options and his opinion on the issue we were having. I really trust him and value him giving detailed descriptions of our problem and what went wrong. Hopefully we have no more issues for a while, but if we do, we hope to see Dan arrive again as he always has done phenomenal work.
Posted 3084 days ago.
Samantha & Jason in Appleton on 07/06/17
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Posted 3085 days ago.
Todd in Menasha on 07/05/17
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Posted 3085 days ago.
Steven in Appleton on 07/05/17
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Steven said: Excellent! Very friendly and informative.
Posted 3089 days ago.
in Appleton on 07/01/17
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Posted 3091 days ago.
Kyle in Neenah on 06/29/17
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Kyle said: The guys were great. Did really good job, quick and kept me informed the entire time.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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