Customer Sign InCall Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 172)

Posted 3101 days ago.
Ronald & Kim in Neenah on 11/28/17
Verified Customer

Overall
Value
Timeliness
Quality
Ronald & Kim said: Great job...nice service man.
Posted 3101 days ago.
Thomas in Appleton on 11/28/17
Verified Customer

Overall
Value
Timeliness
Quality
Thomas said: Mike Neils provided excellent service and as far as I'm concerned, is a capable and trusted service technician. Mike treated my home as though it was his, locked up when he was done, and even noted a military discount. CW has earned our continued service as long as we're in the area, and it's thanks to service techs like Mike that can be trusted to do what's right every time. Much thanks to CW and SFC Neils for everything.
-SPC Zieman (USARNG)
Frmr Cpl. (USMC/R)
Posted 3101 days ago.
Chris in Appleton on 11/28/17
Verified Customer

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Value
Timeliness
Quality
Chris said: any questions i had, Dan answered completely and honestly. Dan was very professional and knowledgeable.
Posted 3102 days ago.
Carolyn in Appleton on 11/27/17
Verified Customer

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Value
Timeliness
Quality
Carolyn said: Our very old furnace finally gave up the ghost. It was fortunate that I called as it was a dangerous situation. Anthony assured us that we will now be safe as it is all off and a new boiler will be installed sometime next week.
Posted 3102 days ago.
Janet in Appleton on 11/27/17
Verified Customer

Overall
Value
Timeliness
Quality
Janet said: Anthony Gallegos was very professional. He arrived early. Answered all my questions. Excellent. Will definitely use your services again.

Thank You.
Posted 3102 days ago.
Joe & Phyllis in Little Chute on 11/27/17
Verified Customer

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Value
Timeliness
Quality
Joe & Phyllis said: All Good!
Thanks
Posted 3103 days ago.
Chris in Neenah on 11/26/17
Verified Customer

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Value
Timeliness
Quality
Posted 3106 days ago.
Sharon in Appleton on 11/23/17
Verified Customer

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Value
Timeliness
Quality
Sharon said: Anthony was very pleasant and knowledgeable and answered all of my questions.
Posted 3108 days ago.
Pat in Menasha on 11/21/17
Verified Customer

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Value
Timeliness
Quality
Pat said: Great experience, on time, friendly, efficient. Wish all my appointments went that well! Thank you.
Posted 3112 days ago.
James & Su in Appleton on 11/17/17
Verified Customer

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Value
Timeliness
Quality
Posted 3112 days ago.
Thomas in Menasha on 11/17/17
Verified Customer

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Value
Timeliness
Quality
Thomas said: I wasn’t there, my husband was. All I know is, my furnace still wasn’t working and I had to make another appointment for Friday.
Company Response: When we were there originally the furnace was in a lockout with the board not showing us what the source of it was. When we powered it up we watched the equipment and was not able to replicate the problem, it was working. On our visit back today we found the source of the problem and it should be solved. We always aim for solving on the first try but it's not always possible given the circumstances.
Posted 3113 days ago.
Jamie & Sarah in Appleton on 11/16/17
Verified Customer

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Value
Timeliness
Quality
Posted 3113 days ago.
Jenni & Jeff in Combined-locks on 11/16/17
Verified Customer

Overall
Value
Timeliness
Quality
Jenni & Jeff said: Although Dan got delayed at his previous appointment, the main office called me to let me know that he'd be late and when he'd arrive. Great customer service!
Company Response: Apologies for that delay. Definitely not what we want to have happen but sometimes jobs have surprises for us. Thank you for your understanding!
Posted 3113 days ago.
Sue in Appleton on 11/16/17
Verified Customer

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Value
Timeliness
Quality
Sue said: Eric is a winner !
Posted 3113 days ago.
Mike in Appleton on 11/16/17
Verified Customer

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Value
Timeliness
Quality
Mike said: Excellent Service. Eric did a great job, was friendly and knowledgeable. Will definitely be using this company's services in the future. Thanks again!
Posted 3114 days ago.
David in Neenah on 11/15/17
Verified Customer

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Value
Timeliness
Quality
Posted 3114 days ago.
Ed & Jane in Appleton on 11/15/17
Verified Customer

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Value
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Quality
Posted 3114 days ago.
Josh in Appleton on 11/15/17
Verified Customer

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Value
Timeliness
Quality
Posted 3115 days ago.
Luann in Neenah on 11/14/17
Verified Customer

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Value
Timeliness
Quality
Luann said: I am so grateful that you could respond so quickly. Thank you!
Posted 3115 days ago.
Linda in Appleton on 11/14/17
Verified Customer

Overall
Value
Timeliness
Quality
Linda said: I really liked Anthony. He was very
Knowledgable and pleasant. Willing to explain what he was doing
Posted 3116 days ago.
Storm in Appleton on 11/13/17
Verified Customer

Overall
Value
Timeliness
Quality
Storm said: I was not at home but my daughter was. James found the issue quickly and solved the problem quickly.
Posted 3116 days ago.
Steve & Annette in Neenah on 11/13/17
Verified Customer

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Value
Timeliness
Quality
Company Response: Our apologies for running late on that visit. On the prior call it required a part to be picked up and that travel time caused a delay. We did give you a call to let you know, but it appears our estimate of 3:30pm was incorrect as he showed up at 3:45pm. We do everything in our power to keep that to a minimum.
Posted 3120 days ago.
Judy in Neenah on 11/09/17
Verified Customer

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Value
Timeliness
Quality
Judy said: The guy was very friendly and did a good job tuning up our furnace. His
name is Anthony and I would enjoy him to do this again next year. Every thing was done so clean and no mess.I would refer him to any one. I am
very pleased with him and the work.
Posted 3120 days ago.
Laura in Appleton on 11/09/17
Verified Customer

Overall
Value
Timeliness
Quality
Laura said: Anthony was not only prompt, he was early. He was professional and personable. Your company has always provided excellent service and this appointment was no exception.
Posted 3120 days ago.
Mike in Appleton on 11/09/17
Verified Customer

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Value
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Quality
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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