Customer Sign In • Call Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 172)

Posted 3107 days ago.
Matt in Appleton on 06/13/17
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Matt said: Very good company. Job well done!
Posted 3108 days ago.
Peter in Appleton on 06/12/17
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Posted 3110 days ago.
Gena in Appleton on 06/10/17
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Gena said: Great service.
Posted 3111 days ago.
Jim & Sarah in Appleton on 06/09/17
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Jim & Sarah said: Mike was very nice and did a great job!! Can you please put him on my account so you send him for all of my check ups and or problems please!!

Thank you

Sarah & Jim Eggers
Posted 3111 days ago.
Randi in Kaukauna on 06/09/17
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Randi said: Emailed for service at 10:30 PM was serviced next day by 11:30 AM. Friendly, helpful and fair prices!
Company Response: Thanks Randi, was a pleasure working with you and so happy we were able to get you into our schedule today. -DC
Posted 3111 days ago.
Todd in Kaukauna on 06/09/17
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Posted 3112 days ago.
in Appleton on 06/08/17
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said: Great service! Called during a busy time and they showed up the next day. Never over promised when they could be there ,but they sure over delivered! Highly recommend!!!
Posted 3113 days ago.
Dave in Neenah on 06/07/17
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Dave said: Mike was exactly on-time, so didn't have to wait around and I appreciated that! He diagnosed the problem rapidly, explained thoroughly. I feel we were treated very fairly based on the problem we had, and he was very honest in his report to me. I would highly recommend Mike and C&W to others!!
Posted 3114 days ago.
Adam in Kaukauna on 06/06/17
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Adam said: Very professional and courteous!
Posted 3114 days ago.
Wanda in Hortonville on 06/06/17
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Wanda said: Great that he could start outside, before I arrived home. Only way Ziegler could sneak my appointment/tune-up into my schedule.
Posted 3115 days ago.
Sarah in Appleton on 06/05/17
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Sarah said: Eric was once again extremely helpful, knowledgeable, and professional. The problem was found and addressed quickly.....even though I need a new coil that has to come in.
Posted 3115 days ago.
Jake in Appleton on 06/05/17
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Posted 3115 days ago.
Jean in Kimberly on 06/05/17
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Jean said: Mike is great! I like the fact that the same person comes each year to check my furnace and air conditioner. Mike is very personable, has a good joke or two and understands my crazy dog. Mike is very efficient at his job. He very knowledgeable and explains everything in plain English. Thanks Mike see you next year!!
Posted 3115 days ago.
Mary in Appleton on 06/05/17
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Mary said: Friendly and efficient. Took the time to answer my questions clearly. Courteous and helpful.
Posted 3117 days ago.
Dennis in Appleton on 06/03/17
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Dennis said: I appreciated Dan's tips of how to keep our air conditioner running as long as possible since it is getting old.
Posted 3118 days ago.
Andrew in Neenah on 06/02/17
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Posted 3119 days ago.
Eric in Greenville on 06/01/17
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Eric said: James was great. It was just a little pricey ($137 for 15-20 minutes) to diagnose and fix. That included my $10 off.
Company Response: Thank you Eric for using our company. James is an excellent technician and we are proud of the knowledge and continuing education that James participates in. Our technicians are among the best in the industry. It takes more than just a person and a truck to facilitate a service call. We know other industries charge more, do less, and have you bring the equipment to them. We are always watching our price to make sure we are fair and competitive, but we need to make a profit so we are always here for you and our customers. We will do our best to always impress.
Thank you,
John Christensen
Posted 3119 days ago.
Shiela in Black Creek on 06/01/17
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Posted 3120 days ago.
Brittany in Appleton on 05/31/17
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Posted 3120 days ago.
Jay in Appleton on 05/31/17
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Posted 3120 days ago.
Edward & Carol in Oshkosh on 05/31/17
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Posted 3121 days ago.
Kyle in Appleton on 05/30/17
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Posted 3121 days ago.
John in Appleton on 05/30/17
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John said: Mike Neils always does excellent work for whatever service we need to be done.In fact,we always request for Mike for he is easy to communicate with and is very knowledgeable to answer any questions we may have! (My wife & I feel that Mike deserves at least one or all of the following-a raise,extra week of vacation,new tools or heck,even a new house,just so Mike doesn't leave the the Good Guys to work elsewhere!
Posted 3126 days ago.
Marty in Neenah on 05/25/17
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Marty said: Your company and Eric get 5 stars.
Posted 3127 days ago.
Mike & Judie in Menasha on 05/24/17
 Verified Customer

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Mike & Judie said: As usual, Mike's work was exceptional.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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