Customer Sign In • Call Tracker

Recent Reviews (Page 173)

Posted 3081 days ago.
Tricia in Appleton on 09/18/17
 Verified Customer

Overall
Value
Timeliness
Quality
Tricia said: Excellent job as always! Appreciate getting this resolved so quickly.
Posted 3085 days ago.
Sarah in Appleton on 09/14/17
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 3086 days ago.
Gary in Appleton on 09/13/17
 Verified Customer

Overall
Value
Timeliness
Quality
Gary said: Very positive as always
Posted 3086 days ago.
Jess & Barbara in Appleton on 09/13/17
 Verified Customer

Overall
Value
Timeliness
Quality
Jess & Barbara said: very satisfied.(5 stars on all) He found an issue with furnace and that was fixed under warranty. Also serviced air conditioning unit. Very nice gentleman. explained everything very thoroughly and was so nice. Great Company love your service
Posted 3087 days ago.
Wayne & Elizabeth in Appleton on 09/13/17
 Verified Customer

Overall
Value
Timeliness
Quality
Wayne & Elizabeth said: Eric did a great job explaining what repairs were needed. He did the easy/least expensive first, tested the furnace, and concluded that that might do the job. He showed me how to monitor the pressure and to let him know if it isn't working. If that doesn't work then he would go to the next expensive repairs. But it's working! Thanks, Eric.

Wayne
Posted 3087 days ago.
Kris in Appleton on 09/13/17
 Verified Customer

Overall
Value
Timeliness
Quality
Kris said: Anthony was courteous and informative. I appreciated the few extra minutes he took to explain a few things to me. Thanks so much!
Posted 3088 days ago.
Diane in Appleton on 09/11/17
 Verified Customer

Overall
Value
Timeliness
Quality
Diane said: Dan explained everyrthing and was awesome to work with.
Posted 3088 days ago.
Daniel in Appleton on 09/11/17
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 3088 days ago.
Seth in Appleton on 09/11/17
 Verified Customer

Overall
Value
Timeliness
Quality
Seth said: He was very professional, informative and helpful. Very good experience.
Posted 3088 days ago.
Camille in Wrightstown on 09/11/17
 Verified Customer

Overall
Value
Timeliness
Quality
Camille said: VERY satisfied. Dan was very pleasant and clearly competent.
Posted 3090 days ago.
Jon in Kimberly on 09/09/17
 Verified Customer

Overall
Value
Timeliness
Quality
Jon said: Mike was great! He's a pleasure to work with and is both reassuring and kind in his communication. I feel like his work will keep our house in good working order throughout the winter and beyond.
Posted 3091 days ago.
Kevin / Mary in Kaukauna on 09/08/17
 Verified Customer

Overall
Value
Timeliness
Quality
Kevin / Mary said: Very pleasant and thorough service.
Posted 3092 days ago.
Gene in Appleton on 09/07/17
 Verified Customer

Overall
Value
Timeliness
Quality
Gene said: Anthony did a nice job for us, taking the time to explain what he was doing, to answer our questions, and to advise us briefly on a question about ductwork and airflow to another room. Very professional and friendly. I give only four stars for value because I thought $58.62 was a little expensive as a labor charge for securing the Aprilair unit a little better and screwing in a loose duct between it and the furnace. But that matter does not reflect at all on Anthony's fine service.
Company Response: Thanks for sharing Gene, and I can certainly understand your feeling on the $58.62 charge for labor. We need to charge these rates to stay in business, but rest assured we stand behind all our work and if we made any mistakes we will fix them. Thank you for your business!
Posted 3092 days ago.
Nikki in Appleton on 09/07/17
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 3092 days ago.
Jon in Appleton on 09/07/17
 Verified Customer

Overall
Value
Timeliness
Quality
Jon said: Technician, Anthony, showed up exactly on time, kept me informed while he performed the service and discussed future options for my aging system. Overall very pleased with the experience.
Posted 3093 days ago.
Eugene in Appleton on 09/06/17
 Verified Customer

Overall
Value
Timeliness
Quality
Eugene said: Eric fully explained what he did and why. He also explain the results of his work.I know I can feel confident about my furnace.
Posted 3095 days ago.
John in Neenah on 09/04/17
 Verified Customer

Overall
Value
Timeliness
Quality
John said: Dan was great, very friendly and knowledgeable of things I need to to check on occasion. I appreciate that!
Posted 3098 days ago.
Peter in Appleton on 09/01/17
 Verified Customer

Overall
Value
Timeliness
Quality
Peter said: Everything went well.
Posted 3102 days ago.
Carolyn in Appleton on 08/29/17
 Verified Customer

Overall
Value
Timeliness
Quality
Carolyn said: The technician arrived on the scheduled time. He updated us on the newest available systems to replace our current boiler. He did the checkup and determined it was functioning as it should. We will continue using C&W for our service and replacement if that becomes necessary.
Posted 3102 days ago.
Bill & Jenny in Appleton on 08/28/17
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 3103 days ago.
Haydan in Neenah on 08/27/17
 Verified Customer

Overall
Value
Timeliness
Quality
Haydan said: I am beyond upset with my experience. I was charged over $200 for someone to come out just to troubleshoot what was wrong. He was very professional and nice however he left our furnace power and the gas supply was on. Our furnace is not working. So not only do I feel like I overpaid -- but my whole house could have blown up!!! I would like my money back.
Company Response: We resolved this with the customer. The price charged was fair and in line with how we bill our work (it took a bit of time to troubleshoot). Lightning damage causes very unique problems on furnaces. We have seen many this summer like this. In this case there was a gas leak in the furnace which was small enough we did not notice at the time of service. Since we did not return to the residence (as we were not asked to) we are unsure. Regardless we have been working with this customer to make things right and right any wrongs, because it is the right thing to do.
Posted 3104 days ago.
Scott in Neenah on 08/26/17
 Verified Customer

Overall
Value
Timeliness
Quality
Scott said: Anthony came for a tune-up of our two systems and encountered multiple issues that needed attention. He explained all of them and was able to complete the work in a timely manner. He was courteous, professional and well prepared (necessary parts were on the truck). He also advised us on future replacement of the older furnace, which seems to be on borrowed time. I highly recommend Anthony and will request him for future work
Posted 3105 days ago.
Ann in Appleton on 08/26/17
 Verified Customer

Overall
Value
Timeliness
Quality
Ann said: I appreciate the quick service.
Posted 3107 days ago.
Rick & Cindy in Appleton on 08/23/17
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 3108 days ago.
Tia in Hortonville on 08/22/17
 Verified Customer

Overall
Value
Timeliness
Quality
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2026 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status