Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 174)

Posted 3207 days ago.
Jack in Appleton on 03/07/17
Verified Customer

Overall
Value
Timeliness
Quality
Jack said: Dan had to run back to the shop to pick up a small hose which he broke when working on the April Aire (I was there when it happened) because he did not have it in the truck. He did give me the option to turn off the April Aire and he'd come back but I work in Brillion so it was easier to sit tight a little longer than I expected.
Company Response: Jack, thank you for your feedback. The Aprilaire feed tube is not a common issue that we run into in the field, and for that reason it is not normally carried on the trucks. Looking forward to working with you in the future!
Posted 3218 days ago.
Steve in Appleton on 02/24/17
Verified Customer

Overall
Value
Timeliness
Quality
Steve said: mike gave a good explanation of all he did good guy
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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