Customer Sign In • Call Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 177)

Posted 3192 days ago.
Carolyn in Appleton on 08/29/17
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Carolyn said: The technician arrived on the scheduled time. He updated us on the newest available systems to replace our current boiler. He did the checkup and determined it was functioning as it should. We will continue using C&W for our service and replacement if that becomes necessary.
Posted 3193 days ago.
Bill & Jenny in Appleton on 08/28/17
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Posted 3194 days ago.
Haydan in Neenah on 08/27/17
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Haydan said: I am beyond upset with my experience. I was charged over $200 for someone to come out just to troubleshoot what was wrong. He was very professional and nice however he left our furnace power and the gas supply was on. Our furnace is not working. So not only do I feel like I overpaid -- but my whole house could have blown up!!! I would like my money back.
Company Response: We resolved this with the customer. The price charged was fair and in line with how we bill our work (it took a bit of time to troubleshoot). Lightning damage causes very unique problems on furnaces. We have seen many this summer like this. In this case there was a gas leak in the furnace which was small enough we did not notice at the time of service. Since we did not return to the residence (as we were not asked to) we are unsure. Regardless we have been working with this customer to make things right and right any wrongs, because it is the right thing to do.
Posted 3195 days ago.
Scott in Neenah on 08/26/17
 Verified Customer

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Scott said: Anthony came for a tune-up of our two systems and encountered multiple issues that needed attention. He explained all of them and was able to complete the work in a timely manner. He was courteous, professional and well prepared (necessary parts were on the truck). He also advised us on future replacement of the older furnace, which seems to be on borrowed time. I highly recommend Anthony and will request him for future work
Posted 3195 days ago.
Ann in Appleton on 08/26/17
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Ann said: I appreciate the quick service.
Posted 3198 days ago.
Rick & Cindy in Appleton on 08/23/17
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Posted 3199 days ago.
Tia in Hortonville on 08/22/17
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Posted 3200 days ago.
Matt in Appleton on 08/22/17
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Posted 3200 days ago.
Carrie in Appleton on 08/21/17
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Carrie said: James came first thing, got the job done quickly, and I have no complaints.
Posted 3202 days ago.
Patrick in Neenah on 08/19/17
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Posted 3206 days ago.
Lori in Appleton on 08/15/17
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Posted 3207 days ago.
Keith in Neenah on 08/14/17
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Keith said: Tony was great! Very professional. Explained what he was doing and what he found wrong. I will definitely be a repeat customer!
Posted 3207 days ago.
Lori in Appleton on 08/14/17
 Verified Customer

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Lori said: Impressed with how quickly you were able to come check it out. He explained exactly what was wrong, what could have caused it and how the problem would be resolved. The follow up appt was scheduled before he left. Nice job, I am happy with the service.
Posted 3212 days ago.
Matt in Neenah on 08/09/17
 Verified Customer

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Matt said: HE DID AND EXCELLENT JOB AND WAS FRIENDLY
Posted 3216 days ago.
Lynn in Appleton on 08/05/17
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Posted 3219 days ago.
Beverly in Appleton on 08/02/17
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Beverly said: Eric is the best. He loves what he is doing. He checks everything out. He explains what he has done. He is caring and understand. He is given an A+ every time he services my furnace and air conditioner. He takes after his company. The Good Guys! Hats off to Eric. If you need it done call Christensen & Wisnet!
Posted 3227 days ago.
Randy in Sherwood on 07/25/17
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Randy said: The technician Mike was extremely helpful and took the time to explain items and answer questions.
Posted 3227 days ago.
Harold in Appleton on 07/25/17
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Posted 3228 days ago.
Gerald in Little Chute on 07/24/17
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Gerald said: Very professional, on time, appreciate the great service.
Thank you!
Posted 3228 days ago.
Shari in Neenah on 07/24/17
 Verified Customer

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Shari said: Dan was very knowledgeable & thorough. He explained everything he did & gave me a lot of things to think about; my equipment is quite old. No pressure to do things that didn't need to be done, just good, honest advice.
Posted 3229 days ago.
Jeanne in Neenah on 07/23/17
 Verified Customer

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Jeanne said: Sorry for the delay. Good appt.
Posted 3231 days ago.
Brad in Appleton on 07/21/17
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Posted 3232 days ago.
Kristine in Appleton on 07/20/17
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Posted 3233 days ago.
Craig And Sue in Greenville on 07/19/17
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Posted 3234 days ago.
Jeff & Ruth in Appleton on 07/18/17
 Verified Customer

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Jeff & Ruth said: James was here, maybe 15 - 20 minutes. When I called for repair service the unit was not working. So, when James showed up, suddenly it was. Look, I know about service calls and the costs involved but I thought $128 was a bit steep. We've been customers for many years. I don't bounce around, when I find someone I like, I stick with them. - just saying
Company Response: We can certainly understand your frustration being billed for a service call when we were not able to replicate the equipment not operating. If the batteries did not fix it and you run into a problem in the next 30 days please let us know, there isn't a service call to return. We want your equipment to operate properly, and we stand behind our diagnoses.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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