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Recent Reviews (Page 26)

Posted 451 days ago.
Craig & Kami in Neenah on 05/30/25
Verified Customer

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Value
Timeliness
Quality
Craig & Kami said: Dilan was excellent...Professional, courteous, and very knowledgeable.
Posted 451 days ago.
Bonnie in Appleton on 05/30/25
Verified Customer

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Bonnie said: He was very professional courteous and friendly
Posted 451 days ago.
Ronald in Appleton on 05/30/25
Verified Customer

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Ronald said: Dilan was friendly & efficient
Posted 452 days ago.
Matt in Appleton on 05/30/25
Verified Customer

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Timeliness
Quality
Posted 452 days ago.
Chuck & Karen in Menasha on 05/30/25
Verified Customer

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Value
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Quality
Chuck & Karen said: As usual Matt was a total gentlemen and was a positive representative for The Good Guys. Thank you Matt for another fine service.
Posted 452 days ago.
Andy in Appleton on 05/29/25
Verified Customer

Overall
Value
Timeliness
Quality
Andy said: Can we please get a quote for a replacement A/C unit comparable to what we have now?
Company Response: Sure thing I'll have someone reach out to you. -DC
Posted 453 days ago.
Dan & Toni in Greenville on 05/29/25
Verified Customer

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Value
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Quality
Posted 453 days ago.
Anna in Little Chute on 05/29/25
Verified Customer

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Anna said: Everything is excellent.
Posted 453 days ago.
Gary & Paula in Appleton on 05/28/25
Verified Customer

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Value
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Quality
Posted 453 days ago.
Brian & Sharon in Hortonville on 05/28/25
Verified Customer

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Value
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Quality
Brian & Sharon said: Josh was friendly and professional. He did a good job in a timely fashion and explained everything to us. Would be happy to have Josh as our tech again.
Posted 456 days ago.
Rita in Appleton on 05/25/25
Verified Customer

Overall
Value
Timeliness
Quality
Rita said: I give a 5 plus to Eric who serviced my furnace and air conditioner. He had outstanding customer service skills . He is a great assist to your company . Give him a raise and hire more like him . You are lucky to have him on your staff .
Posted 459 days ago.
Matt in Appleton on 05/23/25
Verified Customer

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Value
Timeliness
Quality
Posted 459 days ago.
Jim in Appleton on 05/22/25
Verified Customer

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Value
Timeliness
Quality
Jim said: Dilan is the service tech who came to my home today to do a Air Conditioner tune up. Dilan arrived promptly and did a thorough and complete check of my a/c system. Dilan was friendly, informative and professional. I would highly recommend Dilan .
Posted 460 days ago.
Fred & Jill in Appleton on 05/21/25
Verified Customer

Overall
Value
Timeliness
Quality
Fred & Jill said: James said the Air Conditioner will be checked at a future date.

No concerns here.
Posted 462 days ago.
Roger in Combined Locks on 05/19/25
Verified Customer

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Value
Timeliness
Quality
Roger said: I appreciate James’ character and his knowledge and workmanship. I look forward to having him continue servicing our HVAC equipment. I have to say that I was not expecting my furnace heat exchanger to go bad in just 12 years. Our previous furnace lasted over twice that long.
Posted 462 days ago.
David & Mary in Appleton on 05/19/25
Verified Customer

Overall
Value
Timeliness
Quality
David & Mary said: You Guys make it look so easy.... thanks
Posted 464 days ago.
Christine in Little Chute on 05/18/25
Verified Customer

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Value
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Quality
Christine said: Eric was great!! He quickly found the problem and took care of it. He was friendly and knowledgeable. We were very happy with the results. Chris and Jane

Posted 465 days ago.
Craig in Shiocton on 05/16/25
Verified Customer

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Value
Timeliness
Quality
Craig said: The tech was fun to talk with. Very nice person.
Posted 466 days ago.
Bob & Vicki in Appleton on 05/15/25
Verified Customer

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Value
Timeliness
Quality
Bob & Vicki said: James did a great job in checking and testing why my system was low on refrigerant. Added what was needed and air conditioner back working as it should. Just slightly disappointed he could not find the cause for low refrigerant. Always like to know the reason for air conditioner not working properly.
Company Response: Finding the source for low refrigerant can be very hard especially if the leak is slow. We have options but they are costs involved as we need to make return trips and trace stuff, like UV reactive dye. There are so many joints that can be the source, and even if we find the source it doesn't mean a fix is going to be cheap. It's really a catch 22 situation.
Posted 466 days ago.
John in Neenah on 05/15/25
Verified Customer

Overall
Value
Timeliness
Quality
John said: Matt did a great job as always. A real gentleman. Always very respectful of our property. I will always request Matt.
Posted 467 days ago.
Sandy in Appleton on 05/14/25
Verified Customer

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Value
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Quality
Posted 469 days ago.
Luke in Appleton on 05/12/25
Verified Customer

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Quality
Posted 469 days ago.
Jon in Neenah on 05/12/25
Verified Customer

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Value
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Jon said: James was friendly and willing to help me better understand the heating and AC systems that I currently have in place. I'd be happy to work with him again in the future.
Posted 469 days ago.
Christian in Appleton on 05/12/25
Verified Customer

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Value
Timeliness
Quality
Christian said: The technician that came over was by far the best! He did such a great job and was friendly, explained everything and you could tell he cared, thank you!
Posted 472 days ago.
Anthony in Neenah on 05/09/25
Verified Customer

Overall
Value
Timeliness
Quality
Anthony said: Evan is great. Well informed and easy to understand.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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