The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.
Recent Reviews (Page 26)
Posted 446 days ago. Dave in Appleton on 09/25/24 Verified Customer
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Dave said: Evan was very friendly and respectful. He's a credit to your company. 🙂🙂
Posted 447 days ago. William in Appleton on 09/24/24 Verified Customer
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William said: Josh and Eric did a great job! Would highly recommend the Good Guys!
Posted 448 days ago. Bruce in Menasha on 09/23/24 Verified Customer
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Posted 450 days ago. Richard in Menasha on 09/21/24 Verified Customer
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Richard said: Wonderful service, as always.
Posted 451 days ago. Barb in Kaukauna on 09/20/24 Verified Customer
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Posted 451 days ago. Cindy in Neenah on 09/20/24 Verified Customer
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Cindy said: Service and education. We always learn a little more about using our furnace efficiently.
Posted 452 days ago. Jane in Menasha on 09/19/24 Verified Customer
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Posted 453 days ago. Kevin in Appleton on 09/18/24 Verified Customer
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Kevin said: Eric is always awesome! So friendly and extremely knowledgeable!
Posted 453 days ago. John & Judy in Neenah on 09/18/24 Verified Customer
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John & Judy said: Technician was on time, efficient and answered questions. Another good experience with your company. Thank You— and loved the reminder it was time to set up appointment for service!!
Posted 454 days ago. Heather in Neenah on 09/17/24 Verified Customer
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Posted 455 days ago. Pat in Menasha on 09/16/24 Verified Customer
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Pat said: Another great service appointment. We're always satisfied with The Good Guys service.
Posted 462 days ago. Richard in Appleton on 09/09/24 Verified Customer
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Richard said: Dilan did a great job. Also very informative. He gave me tips on things I should be doing that will be helpful. Thanks.
Posted 465 days ago. Julie in Menasha on 09/06/24 Verified Customer
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Julie said: Dilan was helpful and polite. Thanks C&W!
Posted 465 days ago. Joel in Hortonville on 09/06/24 Verified Customer
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Posted 467 days ago. Shannon in Appleton on 09/04/24 Verified Customer
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Posted 467 days ago. Camille in Wrightstown on 09/04/24 Verified Customer
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Camille said: Dilan was great! Competent, friendly and enjoyable. Another REALLY Good Guy! THANKS
Posted 468 days ago. Kay in Appleton on 09/03/24 Verified Customer
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Posted 468 days ago. Marjorie in Appleton on 09/03/24 Verified Customer
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Marjorie said: Evan, very friendly. Did a great job as usual. Also changed the batteries for me. Very thoughtful. Thank you. I will be calling around December for furnace check. I have been with you for many years.
Posted 474 days ago. Melissa in Kimberly on 08/28/24 Verified Customer
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Melissa said: Eric is always polite and courteous. He is honest and keeps me informed on how my furnace and air conditioning are performing.
Posted 475 days ago. Kerri in Appleton on 08/27/24 Verified Customer
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Kerri said: Evan did a very thorough job today. He clean all the cottonwood out of our air conditioning unit and even rescued 5 frogs from our egress window. 😊 I will be calling tomorrow to schedule our furnace tube up. Thank you for the good quality of work today.
Posted 475 days ago. Christine in Appleton on 08/27/24 Verified Customer
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Christine said: Eric is the best! His knowledge and expertise are superb! He has a personality that makes me feel confident that he is the best person to be servicing my furnace. I trust what he says because he can explain things in an easy-to-understand way without making me feel like an idiot. No question is a stupid one. I truly appreciate his input and his advice. Eric is definitely a great asset to your company!
Posted 476 days ago. Jeremy in Appleton on 08/26/24 Verified Customer
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Jeremy said: We greatly appreciate the technician that came out to fix our AC on what has been the hottest day of the year so far. He explained everything and communicated that he would have to come back due to the air conditioner freezing up. He was able to come back and complete the job within 20 minutes of arriving. Thank you.
Company Response: I'm so glad we were able to get you up and running!
Posted 476 days ago. Jan in Neenah on 08/26/24 Verified Customer
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Jan said: Evan continues to provide timely, professional service. He is knowledgeable & personable. What an asset to your company!
Posted 479 days ago. Ken & Melissa in Appleton on 08/23/24 Verified Customer
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Posted 479 days ago. Terri in Kimberly on 08/23/24 Verified Customer
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Terri said: Eric did a fantastic job. He was upfront, honest and very polite. Will recommend him every time.