Customer Sign In • Call Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 27)

Posted 480 days ago.
Richard & Jenny in Sherwood on 08/22/24
 Verified Customer

Overall
Value
Timeliness
Quality
Richard & Jenny said: Eric was very professional and very knowledgeable. Very good service technician.
Posted 482 days ago.
Heather in Appleton on 08/20/24
 Verified Customer

Overall
Value
Timeliness
Quality
Heather said: Eric was extremely helpful with explaining options for my HVAC based on a routine check and clean.
Posted 483 days ago.
John in Oshkosh on 08/19/24
 Verified Customer

Overall
Value
Timeliness
Quality
John said: Evan is a superb, fantastic technician who was friendly, courteous and a master of his craft. I could not be happier with this great comprehensive service on an AC/furnace check. I will be a life long customer and will recommend the Good Guys to friends and family.
Company Response: Thank you so much for taking the time to share your great experience with us! We appreciate any and all referrals! We won't let you down! -Dan C (owner)
Posted 486 days ago.
Kathy in Appleton on 08/16/24
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 486 days ago.
Edward & Carol in Oshkosh on 08/16/24
 Verified Customer

Overall
Value
Timeliness
Quality
Edward & Carol said: Evan did a great job, as usual.
Posted 486 days ago.
Scott in Appleton on 08/16/24
 Verified Customer

Overall
Value
Timeliness
Quality
Scott said: Did a good job was both professional and polite.
Posted 489 days ago.
Janet in Appleton on 08/13/24
 Verified Customer

Overall
Value
Timeliness
Quality
Janet said: Dilan was great! Prompt, knowledgeable, efficient, pleasant. Thank you!
Posted 489 days ago.
Duane in Menasha on 08/13/24
 Verified Customer

Overall
Value
Timeliness
Quality
Duane said: Very happy with Evan. Had a few questions on filters that he answered for me. Very professional.
Posted 490 days ago.
Shari in Neenah on 08/12/24
 Verified Customer

Overall
Value
Timeliness
Quality
Shari said: Evan is the best. He had to recheck something from last year and did it right away. He set my mind at ease, letting me know the AC was good for another year.
Posted 494 days ago.
James & Janet in Appleton on 08/08/24
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 494 days ago.
Heather in Appleton on 08/08/24
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 494 days ago.
Dan in Appleton on 08/08/24
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 495 days ago.
Mark And Kay in Appleton on 08/07/24
 Verified Customer

Overall
Value
Timeliness
Quality
Mark And Kay said: Evan was great! He called to let us know a more precise arrival time, listened to our concerns when he got here, took time to evaluate them, seems to have corrected them, and then explained all the work he did, and what we can do going forward to ensure proper operation of our system. He was also very pleasant and considerate.
Posted 496 days ago.
Joel & Kim in Menasha on 08/06/24
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 497 days ago.
Lance in Appleton on 08/05/24
 Verified Customer

Overall
Value
Timeliness
Quality
Posted 497 days ago.
Carl in Neenah on 08/05/24
 Verified Customer

Overall
Value
Timeliness
Quality
Carl said: Evan was on time; polite; did his work efficiently; explained findings. Job well done.
Posted 497 days ago.
Bill in Neenah on 08/05/24
 Verified Customer

Overall
Value
Timeliness
Quality
Bill said: Very professional and care about the work they perform!
Posted 499 days ago.
Jane in Greenville on 08/03/24
 Verified Customer

Overall
Value
Timeliness
Quality
Jane said: Pleasant tech. Communicated what had been done.
Posted 501 days ago.
Craig in Seymour on 08/01/24
 Verified Customer

Overall
Value
Timeliness
Quality
Craig said: Great service from Eric. On time, knowledgeable, and professional.
Posted 504 days ago.
Sheila in Appleton on 07/29/24
 Verified Customer

Overall
Value
Timeliness
Quality
Sheila said: Dilan did a great job. He was able to tune up our air conditioner and and repair our Aprilaire. He explained everything and clarified our options. I was very happy and will be calling in late fall to schedule my furnace tune-up.
Posted 506 days ago.
Mike & Darcy in Neenah on 07/27/24
 Verified Customer

Overall
Value
Timeliness
Quality
Mike & Darcy said: Great experience.
Posted 507 days ago.
Kathleen in Menasha on 07/26/24
 Verified Customer

Overall
Value
Timeliness
Quality
Kathleen said: Tech was on time, friendly and efficient. No complaints.
Posted 508 days ago.
Paul in Menasha on 07/25/24
 Verified Customer

Overall
Value
Timeliness
Quality
Paul said: James was on time and great to work with.
Posted 511 days ago.
John & Liane in Neenah on 07/22/24
 Verified Customer

Overall
Value
Timeliness
Quality
John & Liane said: Everything went very well, and Evan answered several questions I asked regarding different issues. I appreciated the time he took to give me good information.
Posted 511 days ago.
Michael in Appleton on 07/22/24
 Verified Customer

Overall
Value
Timeliness
Quality
<< Previous Page Next Page >>
The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

©2025 Christensen & Wisnet Inc. (d/b/a) The Good Guys Heating & Cooling

Privacy Policy | No Pressure Promise | Careers / Jobs

Employee: Office Email | Payroll Login | Sales Login | ServiceDesk | System Status