Customer Sign InCall Tracker

Recent Reviews (Page 37)

Posted 686 days ago.
Daniel in Appleton on 04/09/24
Verified Customer

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Value
Timeliness
Quality
Posted 690 days ago.
James & Cindy in Menasha on 04/05/24
Verified Customer

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James & Cindy said: Technician Dilan was on time, very courteous and professional. I would highly recommend The Good Guys for excellent service for your heating and cooling needs.
Posted 691 days ago.
Chris & Jodi in Hortonville on 04/04/24
Verified Customer

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Chris & Jodi said: This company truly thinks customer. I can’t thank you enough for all the help when my furnace went out. Very fast prompt service and didn’t even charge me since it was newer unit purchased from them — even though they could have since the only issue was that it needed to be reset after a power outage. I’ve had nothing but great experiences with this company, and strongly recommend! Thanks so much!
Posted 693 days ago.
Mike in Fremont on 04/02/24
Verified Customer

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Value
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Quality
Mike said: Dilan was very polite, personable yet professional. He answered my questions and provided solutions. Thanks for sending him to our home.
Posted 695 days ago.
Beth in Appleton on 03/31/24
Verified Customer

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Beth said: Eric is always professional and does a great job.
Posted 698 days ago.
Dennis in Appleton on 03/28/24
Verified Customer

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Quality
Posted 705 days ago.
Debra in Appleton on 03/21/24
Verified Customer

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Debra said: On time, very efficient, friendly, professional, great job.
Posted 705 days ago.
Gary & Sue in Appleton on 03/21/24
Verified Customer

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Gary & Sue said: Eric did a great job was informative on my furnace and how long I have had it. He also explain a few things inregards to where I am at with my 16 year old furnace. He did a good job.
Posted 705 days ago.
Leann in Appleton on 03/21/24
Verified Customer

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Value
Timeliness
Quality
Leann said: James is always very thorough and does exceptional work. He is willing to answer any questions I may have in a manner that is understandable.
Posted 705 days ago.
Chuck & Karen in Menasha on 03/21/24
Verified Customer

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Value
Timeliness
Quality
Posted 707 days ago.
Joel & Kim in Menasha on 03/20/24
Verified Customer

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Quality
Joel & Kim said: James worked quickly. Friendly. Answered my questions. The Select Group discount is great and fits my schedule.
Posted 713 days ago.
Richard in Appleton on 03/13/24
Verified Customer

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Value
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Quality
Posted 713 days ago.
Alan in Appleton on 03/13/24
Verified Customer

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Value
Timeliness
Quality
Alan said: Always pleased with Eric's work. We request him whenever we can.
Posted 714 days ago.
Dennis in Appleton on 03/12/24
Verified Customer

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Value
Timeliness
Quality
Dennis said: Was professional and seemed knowledgeable. I like he did not try to up sell that I needed additional work that was not needed. I did change the filter which he recommended.
Company Response: Thanks for the kind words Dennis! Our entire company is built around no pressure, and no hard selling. We could make a lot more profit if we did harder selling but we love our customers too much to do that to them, plus we would loathe ourselves.
Posted 714 days ago.
Darla in Appleton on 03/12/24
Verified Customer

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Value
Timeliness
Quality
Posted 718 days ago.
Kevin in Appleton on 03/08/24
Verified Customer

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Kevin said: Eric is always awesome!!!!! Great customer service!!!!
Posted 721 days ago.
Peter in Appleton on 03/05/24
Verified Customer

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Quality
Peter said: Eric always does a great job on everything. Explaining the steps he's taking and answering all questions I may have.
Posted 722 days ago.
Carol in New London on 03/04/24
Verified Customer

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Quality
Carol said: You always have excellent people working for this company. Our tech was the same, thank you!
Posted 722 days ago.
Lew in Appleton on 03/04/24
Verified Customer

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Quality
Posted 725 days ago.
Dennis & Brenda in Appleton on 03/01/24
Verified Customer

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Quality
Dennis & Brenda said: Evan was very polite and did a great job with our scheduled service appt. He also took the time to answer a few questions about furnace services offered. My daughter recently bought a new house and will need her furnace serviced too. Thank you.
Posted 726 days ago.
Becky in Appleton on 02/29/24
Verified Customer

Overall
Value
Timeliness
Quality
Becky said: Eric always does a great job and explains everything thoroughly, answering any questions I have. Also very friendly and doesn't make me feel like I'm taking up his time by asking questions, that is appreciated!
Posted 729 days ago.
William / Carol in Kaukauna on 02/26/24
Verified Customer

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William / Carol said: Great service -- always!
Posted 729 days ago.
David in Appleton on 02/26/24
Verified Customer

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Quality
David said: Eric was very knowledgeable and shared that information with me in layman’s terms so I could make the informed decision that a new furnace is needed. Friendly, pleasant guy!
Posted 732 days ago.
Chuck in Appleton on 02/23/24
Verified Customer

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Quality
Chuck said: All good. Thanks
Posted 733 days ago.
Jenny in Appleton on 02/22/24
Verified Customer

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Jenny said: Pleasant to talk to, friendly, prompt,,,,,overall excellent 👍🏼
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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