Posted 660 days ago. John & Judy in Neenah on 09/18/24 Verified Customer
Overall
Value
Timeliness
Quality
John & Judy said: Technician was on time, efficient and answered questions. Another good experience with your company. Thank You— and loved the reminder it was time to set up appointment for service!!
Posted 661 days ago. Heather in Neenah on 09/17/24 Verified Customer
Overall
Value
Timeliness
Quality
Posted 663 days ago. Pat in Menasha on 09/16/24 Verified Customer
Overall
Value
Timeliness
Quality
Pat said: Another great service appointment. We're always satisfied with The Good Guys service.
Posted 669 days ago. Richard in Appleton on 09/09/24 Verified Customer
Overall
Value
Timeliness
Quality
Richard said: Dilan did a great job. Also very informative. He gave me tips on things I should be doing that will be helpful. Thanks.
Posted 672 days ago. Julie in Menasha on 09/06/24 Verified Customer
Overall
Value
Timeliness
Quality
Julie said: Dilan was helpful and polite. Thanks C&W!
Posted 672 days ago. Joel in Hortonville on 09/06/24 Verified Customer
Overall
Value
Timeliness
Quality
Posted 674 days ago. Shannon in Appleton on 09/04/24 Verified Customer
Overall
Value
Timeliness
Quality
Posted 674 days ago. Camille in Wrightstown on 09/04/24 Verified Customer
Overall
Value
Timeliness
Quality
Camille said: Dilan was great! Competent, friendly and enjoyable. Another REALLY Good Guy! THANKS
Posted 675 days ago. Kay in Appleton on 09/03/24 Verified Customer
Overall
Value
Timeliness
Quality
Posted 675 days ago. Marjorie in Appleton on 09/03/24 Verified Customer
Overall
Value
Timeliness
Quality
Marjorie said: Evan, very friendly. Did a great job as usual. Also changed the batteries for me. Very thoughtful. Thank you. I will be calling around December for furnace check. I have been with you for many years.
Posted 681 days ago. Melissa in Kimberly on 08/28/24 Verified Customer
Overall
Value
Timeliness
Quality
Melissa said: Eric is always polite and courteous. He is honest and keeps me informed on how my furnace and air conditioning are performing.
Posted 682 days ago. Kerri in Appleton on 08/27/24 Verified Customer
Overall
Value
Timeliness
Quality
Kerri said: Evan did a very thorough job today. He clean all the cottonwood out of our air conditioning unit and even rescued 5 frogs from our egress window. 😊 I will be calling tomorrow to schedule our furnace tube up. Thank you for the good quality of work today.
Posted 682 days ago. Christine in Appleton on 08/27/24 Verified Customer
Overall
Value
Timeliness
Quality
Christine said: Eric is the best! His knowledge and expertise are superb! He has a personality that makes me feel confident that he is the best person to be servicing my furnace. I trust what he says because he can explain things in an easy-to-understand way without making me feel like an idiot. No question is a stupid one. I truly appreciate his input and his advice. Eric is definitely a great asset to your company!
Posted 683 days ago. Jeremy in Appleton on 08/26/24 Verified Customer
Overall
Value
Timeliness
Quality
Jeremy said: We greatly appreciate the technician that came out to fix our AC on what has been the hottest day of the year so far. He explained everything and communicated that he would have to come back due to the air conditioner freezing up. He was able to come back and complete the job within 20 minutes of arriving. Thank you.
Company Response: I'm so glad we were able to get you up and running!
Posted 684 days ago. Jan in Neenah on 08/26/24 Verified Customer
Overall
Value
Timeliness
Quality
Jan said: Evan continues to provide timely, professional service. He is knowledgeable & personable. What an asset to your company!
Posted 686 days ago. Ken & Melissa in Appleton on 08/23/24 Verified Customer
Overall
Value
Timeliness
Quality
Posted 686 days ago. Terri in Kimberly on 08/23/24 Verified Customer
Overall
Value
Timeliness
Quality
Terri said: Eric did a fantastic job. He was upfront, honest and very polite. Will recommend him every time.
Posted 687 days ago. Richard & Jenny in Sherwood on 08/22/24 Verified Customer
Overall
Value
Timeliness
Quality
Richard & Jenny said: Eric was very professional and very knowledgeable. Very good service technician.
Posted 689 days ago. Heather in Appleton on 08/20/24 Verified Customer
Overall
Value
Timeliness
Quality
Heather said: Eric was extremely helpful with explaining options for my HVAC based on a routine check and clean.
Posted 690 days ago. John in Oshkosh on 08/19/24 Verified Customer
Overall
Value
Timeliness
Quality
John said: Evan is a superb, fantastic technician who was friendly, courteous and a master of his craft. I could not be happier with this great comprehensive service on an AC/furnace check. I will be a life long customer and will recommend the Good Guys to friends and family.
Company Response: Thank you so much for taking the time to share your great experience with us! We appreciate any and all referrals! We won't let you down! -Dan C (owner)
Posted 693 days ago. Kathy in Appleton on 08/16/24 Verified Customer
Overall
Value
Timeliness
Quality
Posted 693 days ago. Edward & Carol in Oshkosh on 08/16/24 Verified Customer
Overall
Value
Timeliness
Quality
Edward & Carol said: Evan did a great job, as usual.
Posted 693 days ago. Scott in Appleton on 08/16/24 Verified Customer
Overall
Value
Timeliness
Quality
Scott said: Did a good job was both professional and polite.
Posted 696 days ago. Janet in Appleton on 08/13/24 Verified Customer