Customer Sign InCall Tracker
The cold weather has caused a large increase in emergency calls. Our team continues to do their best every day to get to as many as we can as fast as we can. Annual tune-ups are important! Many of the calls we had were on equipment that has not been serviced adequately for issues that could have been most likely prevented.

Recent Reviews (Page 38)

Posted 734 days ago.
Joel in Appleton on 12/12/23
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Joel said: Eric hit it out of the park. Very informative!
Posted 735 days ago.
Mike in Appleton on 12/11/23
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Mike said: Eric has just completed tuning our furnace, spotted some minor repair needs and took the necessary action. I have always been impressed with Team at the Good Guys, those doing our work and Lisa on the phone. Great Team. Thanks.
Posted 735 days ago.
Brian & Kay in Appleton on 12/11/23
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Posted 736 days ago.
Mike in Greenville on 12/10/23
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Mike said: Eric arrived early & performed his tasks as expected.
Put on his footies & went to work.
We personally connected.
He did fine without any direction or supervision from me.(humor me)
Posted 738 days ago.
John in Neenah on 12/08/23
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John said: very professional
Posted 738 days ago.
Maggie in Appleton on 12/08/23
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Maggie said: Eric was great! Great service very helpful and great personality!
Posted 738 days ago.
Matthew in Kimberly on 12/08/23
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Posted 739 days ago.
Ben in Hortonville on 12/07/23
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Ben said: Eric was early, friendly and did an awesome job!
Posted 740 days ago.
Jonathan in Appleton on 12/06/23
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Jonathan said: Dilan did an excellent job with our furnace and water heater tune-up. I appreciated that he let me tag along and taught me a thing or two about my appliances along the way. Thanks for providing a great customer experience!
Posted 740 days ago.
Joe in Appleton on 12/06/23
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Joe said: This applies to all the technicians that have provided service or tune up’s at my home, really appreciate the thorough explanations and helpful tips. Today was no different, Eric was informative and very helpful!
Posted 741 days ago.
Mike in Appleton on 12/05/23
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Posted 741 days ago.
Steve in Appleton on 12/05/23
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Steve said: Dilan was very pleasant and helpful. My wife had some questions and he was very knowledgeable and answered her questions. Very personable young man.
Posted 741 days ago.
Lizette & Michelle in Appleton on 12/05/23
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Lizette & Michelle said: Eric was very helpful. We appreciate his explanations.
Posted 741 days ago.
Tracey in Neenah on 12/05/23
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Posted 745 days ago.
Jeremy & Michelle in Wrightstown on 12/01/23
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Jeremy & Michelle said: I felt James went above and beyond what a normal technician does- super friendly and very talkative. Would highly recommend him!!
Posted 745 days ago.
Marjorie in Appleton on 12/01/23
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Posted 745 days ago.
Terry in Greenville on 12/01/23
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Posted 745 days ago.
Patty in Appleton on 12/01/23
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Posted 745 days ago.
Greg & Sherry in Appleton on 12/01/23
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Greg & Sherry said: The tech I had (Erik) that both give my furnace a tune-up plus installed an aprilaire whole home humidifier was outstanding. Very patient and answered every question I had plus took the time to walk me through all of the new equipment.
Posted 746 days ago.
Maren in Neenah on 11/30/23
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Maren said: Eric was very personable and friendly and immediately gave the impression he was here to help and not just bill me for unnecessary things- which I really appreciated!
Posted 747 days ago.
Anne in Neenah on 11/29/23
Verified Customer

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Anne said: Called and arranged to arrive early. Quietly completed his work, reported the findings to me, and answered a question about the ducts. Thank you Evan.
Posted 748 days ago.
Doris in Neenah on 11/28/23
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Doris said: Evan was very professional and right on time.
Posted 748 days ago.
Mark And Kay in Appleton on 11/28/23
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Mark And Kay said: Eric was awesome! He was courteous, timely, and articulate. He made sure we understood what he found, what he did, offered suggestions to improve our system performance, and made sure we had no further questions before he left.
Posted 749 days ago.
John in Appleton on 11/27/23
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John said: Matt was both very helpful and knowledgeable . Always a pleasure to work with your guys!
Posted 749 days ago.
Rachel in Appleton on 11/27/23
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Rachel said: Eric was fantastic! He offered recommendations as requested and made sure our furnace and water heaters are in working order!
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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