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Recent Reviews (Page 40)

Posted 744 days ago.
Laura in Neenah on 07/05/23
Verified Customer

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Value
Timeliness
Quality
Posted 744 days ago.
Stephanie & Dave in Appleton on 07/05/23
Verified Customer

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Value
Timeliness
Quality
Posted 747 days ago.
Jean in Neenah on 07/02/23
Verified Customer

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Jean said: Eric contacted me to arrive early and did a GREAT job! He cleaned my AC unit, checked it over and added a bit of coolant. Eric is professional, knowledgeable and a definite asset to your company!
Posted 750 days ago.
Lisa in Little Chute on 06/29/23
Verified Customer

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Value
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Quality
Lisa said: The tech that came always so knowledgeable and explained everything to me in a way that I could understand. He even called the office and personally made my follow-up appointment. So helpful and so happy with the service overall.
Posted 750 days ago.
Maren in Neenah on 06/29/23
Verified Customer

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Value
Timeliness
Quality
Maren said: Matt was friendly and finished in just under an hour. He had come early and I didn't get a call prior to his arrival, so that threw me off a little but he was willing to wait for my appointment time. He also used our hose from around back but didn't really explain why (I don't think any other tech has ever used that before). Our unit is getting older and yet all I heard from him at the end was "things look good!" Which is great (I'm not looking for problems)...I just didn't really get any other explanation. Hopefully this tune-up helps it stay running well for a while still!!
Company Response: Hi Maren, I'm sorry you weren't called. As protocol we always call ahead of time before we show up, and I'm unsure why he didn't. The hose we use to wash the outdoor unit. Our techs do have their own hoses if needed but if you have one accessible we will use that. I looked at the history and have seen technicians who I know for sure used your water supply to do the Air Conditioner tune-ups, but they may have used their own hoses.

I apologize we didn't explain any more about the visit. From what the invoice from your visit says everything looks great, and he changed the filter and blew out drain lines too.

Please call if you have any further questions. We are here for you! -DC
Posted 750 days ago.
Mike in Kaukauna on 06/29/23
Verified Customer

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Value
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Quality
Mike said: Matt was thorough and personable. All good!
Posted 750 days ago.
Chad in Little Chute on 06/29/23
Verified Customer

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Value
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Quality
Chad said: Smooth as always. On time and was done within an hour. Thanks Good Guys
Posted 751 days ago.
John in Hilbert on 06/28/23
Verified Customer

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John said: Polite. Efficient. Quality work and explanation of unit's condition.
Posted 751 days ago.
Clay in Appleton on 06/28/23
Verified Customer

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Timeliness
Quality
Clay said: Great service as usual!!
Posted 752 days ago.
Tom & Patti in Appleton on 06/27/23
Verified Customer

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Value
Timeliness
Quality
Tom & Patti said: James is always on time, and he is great Tech. It is a pleasure to have him service our A/C and Furnace. He shares information and great thoughts. He is a great asset for your company.
Posted 753 days ago.
Russell in Appleton on 06/26/23
Verified Customer

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Value
Timeliness
Quality
Russell said: He was on time and very friendly in spite of the downpour he had to work in . Good job good man.
Posted 753 days ago.
John in Appleton on 06/26/23
Verified Customer

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Value
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Quality
John said: Great job by Nuegi. Upgraded the air conditioner with a jump start.
Posted 753 days ago.
John in Appleton on 06/26/23
Verified Customer

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Value
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Quality
Posted 753 days ago.
Nikki in Menasha on 06/26/23
Verified Customer

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Quality
Posted 753 days ago.
Heather in Appleton on 06/26/23
Verified Customer

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Heather said: Eric is always amazing when he does our maintenance visits. An absolute pleasure every year.
Posted 753 days ago.
Gene in Appleton on 06/26/23
Verified Customer

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Gene said: Well satisfied with Eric very knowledgeable and listened to my concerns
Posted 756 days ago.
James & Linda in Neenah on 06/23/23
Verified Customer

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Posted 756 days ago.
Ashley in Neenah on 06/23/23
Verified Customer

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Quality
Posted 757 days ago.
Kathy in Kaukauna on 06/22/23
Verified Customer

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Value
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Quality
Kathy said: Nuegi was great! He was professional and clearly explained the issues he found with our air conditioner.
Posted 757 days ago.
Westscot & Jane in Appleton on 06/22/23
Verified Customer

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Value
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Quality
Posted 758 days ago.
Rick in Fremont on 06/21/23
Verified Customer

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Rick said: As usual, your guys did great! New furnace install was great and tuning of our two central A/C units went very good as well!! Kudos to you guys for assembling a great team! Rick
Posted 758 days ago.
Christy in Appleton on 06/21/23
Verified Customer

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Christy said: Excellent job, as always! Great team = great serice.
Posted 759 days ago.
Rebecca in Oshkosh on 06/20/23
Verified Customer

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Posted 759 days ago.
Linda in Appleton on 06/20/23
Verified Customer

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Quality
Linda said: Eric always a great job; dependable and really knows his stuff! He also does a wonderful job explaining what he finds, and always asks if I want to exercise my options for any repairs needed. I'll see him again in the Fall, when he'll take a look at my furnace. Thanks so much, Eric! - Linda W.
Posted 759 days ago.
Kelly in Kimberly on 06/20/23
Verified Customer

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Value
Timeliness
Quality
Kelly said: I appreciated the time Dilan took to explain the various options & since I have a solid overall understanding of HVAC, he could explain a little better in detail what we were experiencing. I also appreciated his expertise between charging & replacing system.
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
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