Customer Sign InCall Tracker
A lot of homeowners are turning on their air conditioners for the first time this season today, because of that we have been receiving consistent calls for ACs not working. We are getting to everyone as quick as possible.

Recent Reviews (Page 40)

Posted 770 days ago.
Mike in Menasha on 04/16/24
Verified Customer

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Mike said: all good service technician was friendly and helpful new what he was doing and explaining
Posted 770 days ago.
Jim in Appleton on 04/16/24
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Jim said: Dilan did great work and was very courteous and knowledgeable, answering all my questions, representing C&W quality and excellence in Service.
Posted 771 days ago.
Tracey in Menasha on 04/15/24
Verified Customer

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Tracey said: We have used The Good Guys for several years. Their service has always been prompt and professional. I like keeping up with the annual service for our boiler system so we don't run into any surprises when the weather is cold. They do a great job!
Posted 774 days ago.
Olivia in Appleton on 04/12/24
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Posted 776 days ago.
John in Appleton on 04/10/24
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Posted 776 days ago.
Jessica in Appleton on 04/10/24
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Jessica said: The Good Guys did Great Work! I am a new homeowner and wanted someone to check out my system to make sure nothing was awry. They were very timely, pleasant, and gave me a lot of information on what info they found. Thankfully I don't need any more maintenance work right now but if I did, I would be confident they would do a good job - and at a fair price!
Posted 776 days ago.
Dennis in Appleton on 04/10/24
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Posted 777 days ago.
Daniel in Appleton on 04/09/24
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Posted 781 days ago.
James & Cindy in Menasha on 04/05/24
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James & Cindy said: Technician Dilan was on time, very courteous and professional. I would highly recommend The Good Guys for excellent service for your heating and cooling needs.
Posted 782 days ago.
Chris & Jodi in Hortonville on 04/04/24
Verified Customer

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Chris & Jodi said: This company truly thinks customer. I can’t thank you enough for all the help when my furnace went out. Very fast prompt service and didn’t even charge me since it was newer unit purchased from them — even though they could have since the only issue was that it needed to be reset after a power outage. I’ve had nothing but great experiences with this company, and strongly recommend! Thanks so much!
Posted 784 days ago.
Mike in Fremont on 04/02/24
Verified Customer

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Mike said: Dilan was very polite, personable yet professional. He answered my questions and provided solutions. Thanks for sending him to our home.
Posted 786 days ago.
Beth in Appleton on 03/31/24
Verified Customer

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Beth said: Eric is always professional and does a great job.
Posted 789 days ago.
Dennis in Appleton on 03/28/24
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Posted 796 days ago.
Debra in Appleton on 03/21/24
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Debra said: On time, very efficient, friendly, professional, great job.
Posted 796 days ago.
Gary & Sue in Appleton on 03/21/24
Verified Customer

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Gary & Sue said: Eric did a great job was informative on my furnace and how long I have had it. He also explain a few things inregards to where I am at with my 16 year old furnace. He did a good job.
Posted 796 days ago.
Leann in Appleton on 03/21/24
Verified Customer

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Leann said: James is always very thorough and does exceptional work. He is willing to answer any questions I may have in a manner that is understandable.
Posted 796 days ago.
Chuck & Karen in Menasha on 03/21/24
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Posted 798 days ago.
Joel & Kim in Menasha on 03/20/24
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Joel & Kim said: James worked quickly. Friendly. Answered my questions. The Select Group discount is great and fits my schedule.
Posted 804 days ago.
Richard in Appleton on 03/13/24
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Posted 804 days ago.
Alan in Appleton on 03/13/24
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Alan said: Always pleased with Eric's work. We request him whenever we can.
Posted 805 days ago.
Dennis in Appleton on 03/12/24
Verified Customer

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Dennis said: Was professional and seemed knowledgeable. I like he did not try to up sell that I needed additional work that was not needed. I did change the filter which he recommended.
Company Response: Thanks for the kind words Dennis! Our entire company is built around no pressure, and no hard selling. We could make a lot more profit if we did harder selling but we love our customers too much to do that to them, plus we would loathe ourselves.
Posted 805 days ago.
Darla in Appleton on 03/12/24
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Posted 809 days ago.
Kevin in Appleton on 03/08/24
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Kevin said: Eric is always awesome!!!!! Great customer service!!!!
Posted 812 days ago.
Peter in Appleton on 03/05/24
Verified Customer

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Peter said: Eric always does a great job on everything. Explaining the steps he's taking and answering all questions I may have.
Posted 813 days ago.
Carol in New London on 03/04/24
Verified Customer

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Carol said: You always have excellent people working for this company. Our tech was the same, thank you!
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The name trusted by over 32,000 homeowners in the Fox Valley. A fifth generation family tradition, since the 1920s.

Award Winning Customer Service, Seal of Goodness Guarantee since 1966. No Pressure Promise! We do not utilize any high pressure tactics in our sales process, ever.

Address: 4450 W Greenville Drive. Appleton, WI 54913
Phone: (920) 734-1436 Fax: (920) 734-0929
Hours of Operation: 8:00a to 4:30p (Mon-Fri)

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