Posted 742 days ago. Rachel in Appleton on 09/27/24 Verified Customer
Overall
Value
Timeliness
Quality
Rachel said: Josh was kind, courteous, and efficient. He called ahead and said he'd be early by a half hour and was prompt. Thank you!
Posted 742 days ago. Vince in Appleton on 09/27/24 Verified Customer
Overall
Value
Timeliness
Quality
Vince said: Excellent, friendly service every time. Thank you.
Posted 743 days ago. Brad in Appleton on 09/26/24 Verified Customer
Overall
Value
Timeliness
Quality
Brad said: James did an excellent job with trying to figure out our central exhaust fan problem.
Posted 743 days ago. Dave in Appleton on 09/25/24 Verified Customer
Overall
Value
Timeliness
Quality
Dave said: Evan was very friendly and respectful. He's a credit to your company. 🙂🙂
Posted 744 days ago. William in Appleton on 09/24/24 Verified Customer
Overall
Value
Timeliness
Quality
William said: Josh and Eric did a great job! Would highly recommend the Good Guys!
Posted 745 days ago. Bruce in Menasha on 09/23/24 Verified Customer
Overall
Value
Timeliness
Quality
Posted 748 days ago. Richard in Menasha on 09/21/24 Verified Customer
Overall
Value
Timeliness
Quality
Richard said: Wonderful service, as always.
Posted 749 days ago. Barb in Kaukauna on 09/20/24 Verified Customer
Overall
Value
Timeliness
Quality
Posted 749 days ago. Cindy in Neenah on 09/20/24 Verified Customer
Overall
Value
Timeliness
Quality
Cindy said: Service and education. We always learn a little more about using our furnace efficiently.
Posted 750 days ago. Jane in Menasha on 09/19/24 Verified Customer
Overall
Value
Timeliness
Quality
Posted 750 days ago. Kevin in Appleton on 09/18/24 Verified Customer
Overall
Value
Timeliness
Quality
Kevin said: Eric is always awesome! So friendly and extremely knowledgeable!
Posted 751 days ago. John & Judy in Neenah on 09/18/24 Verified Customer
Overall
Value
Timeliness
Quality
John & Judy said: Technician was on time, efficient and answered questions. Another good experience with your company. Thank You— and loved the reminder it was time to set up appointment for service!!
Posted 752 days ago. Heather in Neenah on 09/17/24 Verified Customer
Overall
Value
Timeliness
Quality
Posted 753 days ago. Pat in Menasha on 09/16/24 Verified Customer
Overall
Value
Timeliness
Quality
Pat said: Another great service appointment. We're always satisfied with The Good Guys service.
Posted 760 days ago. Richard in Appleton on 09/09/24 Verified Customer
Overall
Value
Timeliness
Quality
Richard said: Dilan did a great job. Also very informative. He gave me tips on things I should be doing that will be helpful. Thanks.
Posted 762 days ago. Julie in Menasha on 09/06/24 Verified Customer
Overall
Value
Timeliness
Quality
Julie said: Dilan was helpful and polite. Thanks C&W!
Posted 763 days ago. Joel in Hortonville on 09/06/24 Verified Customer
Overall
Value
Timeliness
Quality
Posted 765 days ago. Shannon in Appleton on 09/04/24 Verified Customer
Overall
Value
Timeliness
Quality
Posted 765 days ago. Camille in Wrightstown on 09/04/24 Verified Customer
Overall
Value
Timeliness
Quality
Camille said: Dilan was great! Competent, friendly and enjoyable. Another REALLY Good Guy! THANKS
Posted 766 days ago. Kay in Appleton on 09/03/24 Verified Customer
Overall
Value
Timeliness
Quality
Posted 766 days ago. Marjorie in Appleton on 09/03/24 Verified Customer
Overall
Value
Timeliness
Quality
Marjorie said: Evan, very friendly. Did a great job as usual. Also changed the batteries for me. Very thoughtful. Thank you. I will be calling around December for furnace check. I have been with you for many years.
Posted 772 days ago. Melissa in Kimberly on 08/28/24 Verified Customer
Overall
Value
Timeliness
Quality
Melissa said: Eric is always polite and courteous. He is honest and keeps me informed on how my furnace and air conditioning are performing.
Posted 772 days ago. Kerri in Appleton on 08/27/24 Verified Customer
Overall
Value
Timeliness
Quality
Kerri said: Evan did a very thorough job today. He clean all the cottonwood out of our air conditioning unit and even rescued 5 frogs from our egress window. 😊 I will be calling tomorrow to schedule our furnace tube up. Thank you for the good quality of work today.
Posted 772 days ago. Christine in Appleton on 08/27/24 Verified Customer
Overall
Value
Timeliness
Quality
Christine said: Eric is the best! His knowledge and expertise are superb! He has a personality that makes me feel confident that he is the best person to be servicing my furnace. I trust what he says because he can explain things in an easy-to-understand way without making me feel like an idiot. No question is a stupid one. I truly appreciate his input and his advice. Eric is definitely a great asset to your company!
Posted 774 days ago. Jeremy in Appleton on 08/26/24 Verified Customer
Overall
Value
Timeliness
Quality
Jeremy said: We greatly appreciate the technician that came out to fix our AC on what has been the hottest day of the year so far. He explained everything and communicated that he would have to come back due to the air conditioner freezing up. He was able to come back and complete the job within 20 minutes of arriving. Thank you.
Company Response: I'm so glad we were able to get you up and running!