Posted 783 days ago. Beth in Neenah on 07/02/24 Verified Customer
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Beth said: Dilan arrived on time; was very considerate, offering to put shoe covers on right away. He was very thorough in his work and personable in his interactions. Thank you Dilan!
Posted 784 days ago. Steven in Appleton on 07/01/24 Verified Customer
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Posted 785 days ago. Matt in Combined Locks on 07/01/24 Verified Customer
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Matt said: James was on time and did a great job.
Posted 785 days ago. Jerry in Little Chute on 06/30/24 Verified Customer
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Jerry said: Overall very positive experience. Evan was on time, explained what he did and found, and very happy with the service. Thank you!
Posted 787 days ago. Amber in Appleton on 06/28/24 Verified Customer
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Posted 787 days ago. James / Jamie in Appleton on 06/28/24 Verified Customer
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James / Jamie said: Eric was great; very knowledgeable. He suggested a UV system, which we purchased and he installed. Love it!
Posted 787 days ago. Chad in Little Chute on 06/28/24 Verified Customer
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Chad said: Evan arrived an hour early. Smooth sailing for a tuneup. Finished in an hour. Love the Good Guys
Posted 789 days ago. Lee & Christine in Neenah on 06/27/24 Verified Customer
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Posted 789 days ago. Jeff & Ruth in Appleton on 06/27/24 Verified Customer
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Jeff & Ruth said: Eric was and is a good guy to work with. He did an excellent job.
Posted 789 days ago. Susan in Wrightstown on 06/26/24 Verified Customer
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Susan said: James is a professional. After years of hearing a loud noise in cold air returns, last year he found a gas pipe was resting on the return causing vibration! OMG, how sweet to not hear that noise anymore. James was here today to check furnace and A/C. I totally trust him to take care of our equipment. Thank you, James.
Posted 790 days ago. Ellie in Appleton on 06/25/24 Verified Customer
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Posted 790 days ago. Michael in Appleton on 06/25/24 Verified Customer
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Michael said: Just another wonderful experience today with the Good Guys. Eric did a great job with our A/C tuneup. I really appreciate the experience and expertise of all the great people at Good Guys. It's always a pleasure working with them.
Posted 790 days ago. Bonnie in Appleton on 06/25/24 Verified Customer
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Posted 790 days ago. Christy in Appleton on 06/25/24 Verified Customer
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Christy said: Matt was fantastic, as usual! He's always been efficient, knowledgeable & personable. (He's even kind to my slobbery dog!) You have the best team of technicians around. Thanks for taking care of our air conditioner for another year.
Company Response: Thanks for taking your time to share such positivity :) Our whole team appreciates it. Thank you for your continued business, it's a pleasure to work for you Christy!
Posted 791 days ago. Denise in Fremont on 06/25/24 Verified Customer
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Posted 791 days ago. Kevin & Carol in Hortonville on 06/25/24 Verified Customer
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Kevin & Carol said: On time,explained what he was doing and gave some good ideas how to get most out of units
Posted 791 days ago. Jerome & Marcia in New London on 06/25/24 Verified Customer
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Jerome & Marcia said: First time having Dilan out here. Very courteous and knowledgeable, he did a very thorough job on our AC check and answered all our questions with great suggestions on how to use our AC efficiently
Posted 791 days ago. Ron & Kim in Neenah on 06/24/24 Verified Customer
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Ron & Kim said: Evan was great. Polite and knows his business. Well done
Posted 792 days ago. Ronald in Appleton on 06/24/24 Verified Customer
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Ronald said: Eric was friendly & explained everything as he went along, very efficient & thorough.
Posted 794 days ago. Debra in Appleton on 06/22/24 Verified Customer
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Debra said: Eric is very conscientious, including offering to wear booties to help protect the floors. Extremely knowledgeable and went above and beyond with my on the spot request to change out the AC condensate tubing which was the original from 2021. I'll only use the Good Guys for my heating and cooling and continue to tell others of the great level of service and trustworthiness.
Posted 795 days ago. Gary in Appleton on 06/21/24 Verified Customer
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Gary said: Very happy with the job and info James provided!
Posted 795 days ago. Joel in Appleton on 06/20/24 Verified Customer
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Joel said: Eric was great and would be happy to have him back again. Appreciate the time he took to answer my questions and also educate me a little bit on hot water heater options. Great service!
Posted 796 days ago. Dave & Vicki in Appleton on 06/19/24 Verified Customer
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Dave & Vicki said: Quick service, told me furnace and A/C were good and running well. I've had The Good Guys for years and I'm never disappointed with the service!
Posted 796 days ago. David & Connie in Kaukauna on 06/19/24 Verified Customer
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David & Connie said: Everything went fine. James was prompt, courteous,professional, and thorough.
Posted 797 days ago. Cori in Appleton on 06/19/24 Verified Customer
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Cori said: Matt was courteous and professional. Provided explanation of work he completed and why.