Steve said: My past experiences with the service technicians have been very positive in the past and today's service was no exception to the prior occurances.

James was professional in all parts of our discussions with regard to any questions or concerns that I had. James was timely, efficient, courteous and thoughtful from the first knock at the door to the last 'Let us know if you have any difficulties - have a remaining good day'.

In my opinion anyone who has James as the technician assigned to their service call should be happy with the end result.

Dave said: Very pleasant young man. Called and made an earlier appointment.

Michael said: Eric was great as usual! We like that he knows our furnace inside and out and takes great pride in keeping it running efficiently. Mike and Ellen

Craig said: Eric was great! Explained what was done and what the parts were for. Efficient and friendly. Highly recommend !

Joel said: Eric hit it out of the park. Very informative!

Mike said: Eric has just completed tuning our furnace, spotted some minor repair needs and took the necessary action. I have always been impressed with Team at the Good Guys, those doing our work and Lisa on the phone. Great Team. Thanks.

Mike said: Eric arrived early & performed his tasks as expected.
Put on his footies & went to work.
We personally connected.
He did fine without any direction or supervision from me.(humor me)

John said: very professional

Maggie said: Eric was great! Great service very helpful and great personality!

Ben said: Eric was early, friendly and did an awesome job!

Jonathan said: Dilan did an excellent job with our furnace and water heater tune-up. I appreciated that he let me tag along and taught me a thing or two about my appliances along the way. Thanks for providing a great customer experience!

Joe said: This applies to all the technicians that have provided service or tune up’s at my home, really appreciate the thorough explanations and helpful tips. Today was no different, Eric was informative and very helpful!

Steve said: Dilan was very pleasant and helpful. My wife had some questions and he was very knowledgeable and answered her questions. Very personable young man.

Lizette & Michelle said: Eric was very helpful. We appreciate his explanations.

Jeremy & Michelle said: I felt James went above and beyond what a normal technician does- super friendly and very talkative. Would highly recommend him!!

Greg & Sherry said: The tech I had (Erik) that both give my furnace a tune-up plus installed an aprilaire whole home humidifier was outstanding. Very patient and answered every question I had plus took the time to walk me through all of the new equipment.